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Thread: Cosmetics of my SDC2.5s |
    
Silver Member Username: Mmaudioconcepts
Post Number: 522
Registered: Jan-07
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| Posted on Monday, July 14, 2008 - 10:09 am: |
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Is it normal for my SDC2.5 to look different cosmetically as in. On one there wa a shiny glue used to secure the dust cap and on the other a flat black. I will try and post pics later. But to me one sub really stands out when they are enxt to each other. Im sure it will not matter performance wise.
Also on the one with the flat black glue wasdone rather sloppy and the one with the hiny glue was done a lot more smooth. But hey im not talking bad about AQ in any way cause i cant build a subwoofer myself and im sure its hard. I just think that maybe if someone orders two subs that the same guy should make them or something. just a thought.
I would also like to say that the shipping was fast and there is great customer service and i will order from them again. No complaints at all.
oh and thanks DJ. |
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Bronze Member Username: Beamerboy46350
LaPorte,
IN
United States
Post Number: 62
Registered: Jun-08
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| Posted on Monday, July 14, 2008 - 11:20 am: |
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I think thats kinda weird i beem thinking about picking those up i wouldnt want them all mismatched like that it would look like i blew one and had to replace it. I dont like that idea. I wonder what dj is gonna have to say about this? |
Silver Member Username: Mmaudioconcepts
Post Number: 525
Registered: Jan-07
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| Posted on Monday, July 14, 2008 - 11:23 am: |
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my cam is broken or i would have the pics up by now. I dont know maybe its just one of those situations where thats just the way it is. I dont think there is much he can do about it. |
Silver Member Username: Mmaudioconcepts
Post Number: 530
Registered: Jan-07
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| Posted on Tuesday, July 15, 2008 - 08:41 am: |
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bump |
Silver Member Username: Explictx
Glen Burnie,
Maryland
USA
Post Number: 665
Registered: Mar-07
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| Posted on Friday, July 18, 2008 - 04:00 am: |
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im thinking maybe they tried to use the rest of the glue from a bottle maybe? its not going to effect performance. if your really concerned get some pictures and email DJ. |
Gold Member Username: Insearchofbass
Post Number: 9925
Registered: Jun-04
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| Posted on Friday, July 18, 2008 - 08:11 am: |
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Yeah DJ is all about great customer service. Im sure he will take care of the situation if you tell him. |
Silver Member Username: Mmaudioconcepts
Post Number: 534
Registered: Jan-07
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| Posted on Friday, July 18, 2008 - 10:02 am: |
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i will try to get some pictures today |
Silver Member Username: Bonhamd
TC,
MI
USA
Post Number: 880
Registered: Nov-07
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| Posted on Friday, July 18, 2008 - 10:26 am: |
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maybe its just me but that wouldnt bother me too much |
Silver Member Username: Djl
Post Number: 151
Registered: Sep-06
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| Posted on Friday, July 18, 2008 - 10:52 am: |
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We assemble dozens of subs at a time by hand. Before packaging the subs they are given a final QC and power tested. One of the subs probably had the glue joint gone over with more glue by the QC inspector.
We try to match the subs as closely as possible when shipping pairs but I would like a picture of the subs to see if there is a problem. I don't tolerate subs going out with sloppy glue joints. |
Silver Member Username: Mmaudioconcepts
Post Number: 535
Registered: Jan-07
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| Posted on Friday, July 18, 2008 - 08:46 pm: |
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man my camera is borken but im trying to get one somehwere it might not be today but i will make it my goal to post pics tomorrow.. |
Silver Member Username: Gibsonguy
Storrs,
CT
USA
Post Number: 313
Registered: May-08
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| Posted on Friday, July 18, 2008 - 08:55 pm: |
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yeah, sounds like just some sloppy glueing to me. so most likely 100% of the problem would be cosmetic. i wouldnt worry about the performance though. |
Silver Member Username: Mmaudioconcepts
Post Number: 536
Registered: Jan-07
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| Posted on Saturday, July 19, 2008 - 12:11 am: |
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pics and video of the subs
http://s134.photobucket.com/albums/q86/mdbds13/car%20audio/?action=view¤t=CLIP0002.flv
 |
Silver Member Username: Mmaudioconcepts
Post Number: 537
Registered: Jan-07
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| Posted on Saturday, July 19, 2008 - 05:50 am: |
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bump |
Gold Member Username: Bernymac
Cambodia
Post Number: 4138
Registered: Sep-04
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| Posted on Saturday, July 19, 2008 - 06:37 am: |
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I see what you mean. Although I wouldn't worry about performance on it. It does have a lower resale value if you intend to sell them in the future. Thats one of the drawbacks, and it just doesn't look right. |
Gold Member Username: Insearchofbass
Post Number: 9936
Registered: Jun-04
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| Posted on Saturday, July 19, 2008 - 08:42 am: |
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I see what you mean also. To add to what Berny said even though cosmetics doesnt affect performance you are paying for a sub woofer 100% up to company standards and I would see nothing wrong with asking for a correction. DJ has already shown interest in the situation and im sure he will take care of you. |
Bronze Member Username: Beamerboy46350
LaPorte,
IN
United States
Post Number: 72
Registered: Jun-08
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| Posted on Saturday, July 19, 2008 - 09:48 am: |
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That is definitely not a matched pair EWWW. From what everybody says DJ is "the man" in customer service with pics like that im sure you'll have no prob getting help |
Silver Member Username: Mmaudioconcepts
Post Number: 538
Registered: Jan-07
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| Posted on Saturday, July 19, 2008 - 12:38 pm: |
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well thanx guys, for the second opinions. |
Gold Member Username: 420alldaylong
Post Number: 3735
Registered: Sep-06
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| Posted on Saturday, July 19, 2008 - 12:45 pm: |
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DAMN
Man that looks like sh!t,I would be pizzed off.
How could/would AQ let that sub out the door.(AQ is way better then that) |
Platinum Member Username: Wingmanalive
A pic is worth
1000 posts!!
Post Number: 17511
Registered: Jun-06
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| Posted on Saturday, July 19, 2008 - 01:19 pm: |
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Looks like that dust cap was put on in the back of a pick up truck while off-roading using a paint roller to apply the glue.
Personally if I didn't see the sub I wouldn't care. If it's out in the open you'll get comments all the time about it. If I saw that I would suspect it was repaired by a customer.
JMO.
"I don't tolerate subs going out with sloppy glue joints."
I guess one slipped by? |
Silver Member Username: Mmaudioconcepts
Post Number: 539
Registered: Jan-07
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| Posted on Saturday, July 19, 2008 - 04:30 pm: |
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At first i was pretty upset but because I'm not installing them for a while it didn't bother me as much. But now that I see everyones comments im feeling the pain lol. What do you guys think can be done? honesty. |
Silver Member Username: Djl
Post Number: 152
Registered: Sep-06
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| Posted on Saturday, July 19, 2008 - 06:23 pm: |
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What can be done is simple. I will make it right by you. PM sent
dj |
Gold Member Username: Insearchofbass
Post Number: 9941
Registered: Jun-04
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| Posted on Sunday, July 20, 2008 - 12:49 am: |
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I knew DJ would make it right. He runs a business the way it should be. Great customer service once again. |
Platinum Member Username: Wingmanalive
A pic is worth
1000 posts!!
Post Number: 17515
Registered: Jun-06
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| Posted on Sunday, July 20, 2008 - 01:09 am: |
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Good job. The way it should be. |
