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Author Thread: No Audio with CDs DVD or TV on Jensen VM9511TS
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New member
Username: Dchap

Pittsford, New York
USA

Post Number: 1
Registered: Sep-06
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I am going nuts. I have installed many a car stereo in my day. I purchased a Jensen VM9511TS Multimedia receiver yesterday. The first one I bought had no sound when playing a DVD and the DVD picture was jerky so I took it back and exchanged it.

Hooked up the new one. DVD picture is fine. BUT I get no sound at all when trying to play a CD, DVD or the TV. The radio plays fine and sounds great!

The brown Mute wire is not connected to anything.

I can't believe I would need an external Amp just for the CD, DVD and TV. Have not tried an SD card yet..

Any ideas? Like I said, the radio is fine so it cannot be wiring.

Thanks
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Gold Member
Username: Tjmutlow

Post Number: 2853
Registered: Sep-05
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does the radio work if so the power antenna is hooked up instead instead of amp turn on wire.
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New member
Username: Dchap

Pittsford, New York
USA

Post Number: 2
Registered: Sep-06
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The radio works and the blue wire is hooked up to the power antenna - it works. I do not have an external amplifier and am not using the pre-amp outputs. The blue stripe amplifier power wire is not hooked up to anything.

Are you saying that this unit requires an external amp? Makes no sense. Thanks
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New member
Username: Mattyb777

Post Number: 7
Registered: Mar-06
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Try hooking up the remote-on wire also. I believe I had to when hooking up my vm9510ts.
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Silver Member
Username: Makmillion

MN
United States

Post Number: 698
Registered: Apr-06
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bad unit, exchange it.
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New member
Username: Dchap

Pittsford, New York
USA

Post Number: 3
Registered: Sep-06
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I did a bit more research on my car. Apparently it has a factory Amp - Infinity Sound. It is a 2000 Sebring Conv. JXI..

So I switch the blue wires, removing the Power Antenna and moving it to the external amp feed and voila! Everything is working perfectly.

Thanks fo rall the comments.
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Silver Member
Username: Makmillion

MN
United States

Post Number: 701
Registered: Apr-06
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Weird.. I've had about 30 of those jensens come back with no audio on the dvd player, lol! You lucked out brother! :-)
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