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Thread: Archive through September 17, 2005 |
    
New member Username: Rstre2
Post Number: 1
Registered: May-05
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| Posted on Friday, May 20, 2005 - 04:50 pm: |
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I own a 2001 Nissan Pathfinder that just hit 58K miles. The factory installed 6 disc changer doesn't seem to be working. It takes cds and makes noises as it shuffles the cds BUT it won't read/play any of my cds. It just shuffles around trying to find one to read, then gives up because it can't read any of them. I'm so bummed! Does anyone have any words of advice? Should I take the darn thing to the Nissan dealer or consider it DEAD and invest in a new one all together? Thanks in advance for your help:-) |
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Unregistered guest |
| Posted on Monday, May 23, 2005 - 01:13 am: |
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I had the same problem I thought it was from the CD-R's.
I pulled mine out and tore it apart to get the cd's out. Problem is if you go to buy one other than a Bose system which cost $1,800 new, your amp won't work. I found a converter to use which is suppose to allow me to install any cd changer to my Bose radio and my amp will work..I have not recieved it yet so don't know if it will work. Good luck. |
millard24 Unregistered guest |
| Posted on Thursday, June 09, 2005 - 03:13 pm: |
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Funny, we've recently had the same problem with the same system in the same car. I wonder if it's a known defect. Have you figured out how to fix the problem or did you just replace the deck? |
New member Username: Rstre2
Post Number: 2
Registered: May-05
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| Posted on Monday, June 13, 2005 - 09:19 am: |
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I really haven't had time to bother with the issue yet. But, I did read online at another site that you can get the cd-changer "ERR 1" problem fixed for about $200.00. However, several people who pusued this route said they got it fixed only to have it break again a few months later. In light of this, I'm still trying to decide what route I want to take. Does anyone have any experience with using an IPOD or MP3 player in their Nissan Pathfinder 2001 editions? |
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| Posted on Thursday, June 16, 2005 - 09:08 am: |
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I had the same problem. Happened a month ago. I will be investing into a new head unit that plays MP3s. I had to totally trash the unit to get my CDs out; the screws were installed too tight and stripped 3 of them. I guess this is to be expected. |
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| Posted on Friday, June 17, 2005 - 04:51 pm: |
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I waws just curious if you have to replace the factory installed amp as well in order for your new MP3/head unit to work in conjunction with it? What does a new head unit that plays MP3s go for these days? |
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| Posted on Sunday, June 19, 2005 - 06:48 pm: |
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I found this link that apparently does the repair for these. I'm having the same problem!!
http://www.shareamemory.com/radio/#Nissan%20Pathfinder |
Anonymoose Unregistered guest |
| Posted on Wednesday, June 29, 2005 - 01:44 pm: |
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Same issue. I'm on my 2nd unit, 1st one they covered under warranty.
I just tried taking the whole unit out. I got it out of the dash but there were so many tiny screws and springs holding in it's casing I decided to just rip the one CD out that I could reach with a forcips. Put it back in and still get err2.
It's obviously a crappy product since so many people are having problems and a site like shareamemeory.com have write ups on it. |
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| Posted on Friday, July 01, 2005 - 08:25 am: |
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Hi Anonymoose....I'm just curious how you got the first one covered under warranty? Since this is the original cd unit to fail, I wanted to know what steps I needed to take to try and have Nissan replace it under warranty. Thanks. |
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Patrick C Unregistered guest |
| Posted on Monday, July 11, 2005 - 03:15 am: |
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Anonymoose:
I'm curious about the warranty thing, too. The story we got at the dealer is that it will cost $600 to have them remove the unit and send it to get repaired. Plus whatever the repair costs.
I plan to try the removal instructions on http://www.shareamemory.com/radio/#Nissan%20Pathfinder and see if I can figure out how to fix it.
Has anyone contacted Bose to see what ERR 2 is suposed to mean? |
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| Posted on Wednesday, July 13, 2005 - 07:00 pm: |
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My CD player is doing it as well. Basicaly we are all screwed. There is a guy in NC that can fix them for 180.00 + shipping and he will have it for a month. I am sure the same problem will reoccur- Best bet is to go buy something else-Mp3-single CD player, etc. Will cost 600.00 to 1000.00 or more to fix or get a brand new one |
New member Username: Lilred50
Post Number: 1
Registered: Jul-05
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| Posted on Wednesday, July 13, 2005 - 07:06 pm: |
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Did everyone play a lot of cd's prior to getting the ERR 2? It can be fixed, but I am sure it will happen again. right now I am listening to the radio....which sucks.....I am going to check around at junk yards to see if any (totaled)smashed up 2000-2001 Nissan Pathfinders that I can buy the 6 disc changer out of. Should not charge that much for one. GOOD LUCK! |
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| Posted on Thursday, July 14, 2005 - 10:05 am: |
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This makes me mad. I bought my 01 Pathfinder back in February and it had 39K miles. It just turned over 51K and the cd changer is doing exactly what you folks are saying. Kind of makes me wish I'd bought that extended warranty. I saw the names Nissan and Bose and thought I had 2 great quality names. I think I'll print off everything I can find about this and take it with me to the dealership and express my dissastisfaction with their product. I may get nowhere, but I might get a new or repaired cd changer. It's worth a try. |
Unregistered guest |
| Posted on Thursday, July 14, 2005 - 01:01 pm: |
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I had this same problem twice. The first time it was under warranty but the second time it happened I took it apart myself to see what was wrong only to find out the dealership installed a refurbished unit (should of took the big sticker off first stupid). Anyway I raised hell with the dealership and finally got them to replace it again only to read Err2 for the third time. I finally called Bose myself and got no response. Best thing you can do is buy a new cd/mp3 player and move on since no one stands behind there products anymore. |
Silver Member Username: Araknid
BOCA ,
FL
U.S.
Post Number: 792
Registered: Nov-04
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| Posted on Thursday, July 14, 2005 - 06:19 pm: |
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Bose is garbage, always was, always will be. |
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| Posted on Friday, July 15, 2005 - 12:58 pm: |
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I just filed a complaint with BOSE today via their customer online service (via email). Has anyone else tried this? I was curious if anyone would like to be included on my formal complaint letter to BOSE about the cd-changer unit? I thought it would be a good idea if we could get everyone to document their complaints, send them to me and then I could BOSE as a collective group complaint letter. That way they couldn't ignore the ERR 1 & ERR 2 problem as being "occassional" or "random". It would be rather apparent that this error malfunction problem is extremely common, due to their crappy production of the unit. Let me know your thoughts. |
New member Username: Jfsharp
Post Number: 1
Registered: Jul-05
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| Posted on Monday, July 18, 2005 - 09:09 am: |
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I just had the same thing occur (click-click-click then Err2), went thru the trouble of pulling the unit myself and salvaging - luckily - the only CD in the unit.
Some of you have indicated that you were considering replacing with another system. Any particular models that you've found? That will fit? |
Columbia, South Carolina Unregistered guest |
| Posted on Monday, July 18, 2005 - 03:29 pm: |
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I have left a message with Bose issuing a complaint regarding the defected CD 6 disc changer. I doubt if I'll get a call back. I will try to send an e-mail as well. I would like to be a part of a formal complaint. |
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| Posted on Monday, July 18, 2005 - 08:19 pm: |
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I will be part of the formal complaint as well. I checked around and a new in dash 3 or 6 disc unit is anywhere from 500-1000. If you dont't mind a signle disc unit, you can check out circuit city. They range from 150-250 and include FREE instalation. They also have a plate w/ cubby hole since the factory unit is double din and the single disc unit is single din, which cost about 17.00. I think this is what I am going to do. Factory cd player will just get the error again for sure.
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| Posted on Wednesday, July 20, 2005 - 12:20 pm: |
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I read in another forum that while the radio/tape player was made my Bose, the cd changer was made my Clarion. I don't know if there's any truth to this or not... |
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| Posted on Wednesday, July 20, 2005 - 01:23 pm: |
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this problem is apparently well-known with the dealerships. I got the err 2 message when my 01 pathfinder hit 65000. when i called they said i could remove the unit and they would send it off for around $400! I will never purchase another bose product. I have lost all respect for the company. |
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| Posted on Wednesday, July 20, 2005 - 01:23 pm: |
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The cd changer is made by clarion; the radio may be too. |
murmur78 Unregistered guest |
| Posted on Thursday, July 21, 2005 - 08:17 am: |
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Wow. My 2001 pathfinder just started this! It turned 67k and just yesterday morning it was working fine. Then on the way home from work last night it started making the 'click-clickity-click-cant-read-cd-click'. I have the extended warranty on the truck, so I'm going to see (make them) cover it. Its only been one day and it kills me that I don't have the option of CDs. |
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| Posted on Thursday, July 21, 2005 - 08:52 am: |
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You will most likely find that any audio components are explicitly excluded from coverage under the extended warranty. |
New member Username: Roryj
Post Number: 1
Registered: Jul-05
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| Posted on Thursday, July 21, 2005 - 07:05 pm: |
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My QX4 just started this a few weeks ago. It tries to eject the CD and you hear it working but to no avail. I read on another post where a guy took his out and turned it upside down and beat on it a couple of time and his CD ejected. I figured I have nothing to loose so I did the same thing. IT WORKED. And now it is working fine. I had to slap it a few times quite hard. There are sites that explain how to take it out. The top section is tricky to get off but it will eventually come off. The rest is easy. Hey what do you have to loose? It beats buying a new system. |
Gold Member Username: Illuminator
Post Number: 1018
Registered: Apr-05
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| Posted on Thursday, July 21, 2005 - 07:23 pm: |
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Does everyone own an Infinity? Someone buy me one! |
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| Posted on Thursday, July 21, 2005 - 08:33 pm: |
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This is disgusting. My 2001 Pathfinder just hit 51K miles too and the CD changer is jammed --- again! Already replaced the original unit under B2B warranty over a year ago for the same problem. No wonder Nissan is beginning to use Rockford-Fosgate on their new vehicles. Seems like someone at Bose/Nissan knew that this CD changer is a problem. |
Pathfinder Mike Unregistered guest |
| Posted on Thursday, July 21, 2005 - 11:48 pm: |
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I too have a 2001 pathfinder with the same issue. I did some research at several audio places and online was told the same thing from all sources.
"You will find this problem with ALL multi disk changers, regardless of make". The mechanism is quite intricate and prone to this type of issue. (Notice there are very few around these days? ever wonder why?)
I agree with many who have posted here and will not spend any more money on trying to get the issue fixed. I'm currently looking into getting an aftermarket changer from BestBuy (10 Disk Sony or 12 Disk JVC) The Sony comes in at $166 and you can opt in for a 4 year maint. at an additional $40. This thing plays mp3 as well so your at a total library of over 1000 songs! Not a bad option I think. Any comments are very welcome.
Link to system http://www.bestbuy.com/site/olspage.jsp?skuId=4465698&type=product&id=1051384093 078 |
Pathfinder Mike Unregistered guest |
| Posted on Thursday, July 21, 2005 - 11:56 pm: |
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Just found something quite funny at edmunds.com Tagline reads "Top 10 Sound Systems in Cars Under $30,000 for 2002"
The dreaded Bose system we are all crying the blues over was rated at #4 overall. This is a snip of the article.
4. 2002 Nissan Pathfinder (Bose)
No, we're not a shill for Nissan or Bose, and no, they're not slipping us something on the side. We just think they do a great job in the audio area. In our recent SUV comparison test, this one tied with the Chevy TrailBlazer for top stereo honors. The system boasts 150 beefy watts, an in-dash six-disc CD changer and six speakers."
Here is the article http://www.edmunds.com/ownership/audio/articles/55745/article.html
Priceless.
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Louisville, Kentucky Unregistered guest |
| Posted on Friday, July 22, 2005 - 10:07 pm: |
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I have the same problem with my '01 Pathfinder w/ 56K miles now...I'll go the Best Buy/Circult City route and save my time fighting with the dealership or Bose...thanks for all of the notes to let me know it is NOT just an isolated changer problem...clearly a classic manufacturer's defect...how it can be ignored is ridiculous! |
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| Posted on Saturday, July 23, 2005 - 10:43 am: |
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We should all make a seperate complaint to the BBB. Bose has to respond then. Most companies recall crappy production and replace it with better parts, etc. Anyone in? |
HeathM17 Unregistered guest |
| Posted on Sunday, July 24, 2005 - 10:26 pm: |
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I am so annoyed as well by Err 2!! My 2001 Pathfinder's Bose CD changer showed this error after about 67,000 miles. Something needs to be done as I thought I was investing in a quality sound system as well. I'm buying an IPOD... |
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| Posted on Monday, July 25, 2005 - 02:07 pm: |
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yah i am having the same problem on my 2001 pathfinder and i got the bumper to bumper warenty and they still said that it would cost a 1000 dollars to get it fixed, that it is a internal failure and said it would be best to go to best buy and get a new one |
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| Posted on Monday, July 25, 2005 - 02:21 pm: |
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http://www.carstereohelp.com/nissanBose01.htm this place said they will repair the radio for 275 and give you a one yr warrenty with it and it gives removal instructions all u hav to do it ship it to them |
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| Posted on Monday, July 25, 2005 - 04:21 pm: |
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Here's some other links:
http://www.johnson-electronic.com/pages/1/index.htm
http://www.willmanselectronics.com/default.htm
http://www.shareamemory.com/radio/#Nissan%20Pathfinder
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dayton, ohio Unregistered guest |
| Posted on Wednesday, July 27, 2005 - 09:24 pm: |
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yeah ive had the same problem with my 01 pathfinder i called up clarion and they said send it in with a letter saying whats wrong and we'll fix it for your for i believe it was somewhere between $110 and $120 and i got it back and it worked for a few weeks and then it started acting up clarion gives a 90 day warranty so i sent it back and i guess they fixed it and it worked for a day and it started acting up. so i have no idea what to do |
New member Username: Strongbow
Post Number: 2
Registered: May-05
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| Posted on Sunday, July 31, 2005 - 08:54 pm: |
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I just bought a 2001 Qx4 and have this same freakin' problem. My courses of action 1) email bose and complain - ask for replacement 2) Take the player out as suggested above and beat on it 3) if neither above work file a complaint with the BBB 4) buy an aftermaket player (which not sure how will go since Bose's website says that won't work due to the amplifier)
I suggest everyone else emails Bose and if no action is taken to file a complaint with the BBB. (I had to do this a few years ago with a Rio Mp3 player that was defective and they woudln't help me until I did the BBB thing, then I got a new one) |
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| Posted on Monday, August 01, 2005 - 08:49 am: |
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Here's an interesting thought:
Is this Bose/Clarion 6 CD changer only available on Nissan/Infiniti vehicles?
And is the 2001 model year the only year having problems?
If not, are others having issues also? |
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| Posted on Monday, August 01, 2005 - 01:14 pm: |
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I have a 2001 Nissan Pathfinder LE also and I'm getting the exact same problem. It sits there and seems like it's trying to grasp the spinning cd but it sounds like its slipping. It keeps doing this until an ERR message appears. I severly disappointed in Bose right now. They should fix this for free. |
New member Username: Mikenau
Post Number: 1
Registered: Aug-05
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| Posted on Monday, August 01, 2005 - 03:49 pm: |
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I just had the same problem this weekend. A simple search on google & google groups reveals there are a ton of people experiencing the same issue. I like the idea of contacting Nissan, Bose, & Clarion about this issue. There's no doubt they already know about it, but if we all contact the same recipient (email, address, phone etc...) it would be more effective. Also, it sounds like mentioning the BBB in the complaint may be a good idea.
Does anyone have contact info for Nissan, Bose, and\or Clarion? |
Unregistered guest |
| Posted on Monday, August 01, 2005 - 06:01 pm: |
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Here is info on Clarion:
Clarion Corp. of America
661 West Redondo Beach Blvd. Gardena, California 90247-4201
Customer Service: 800-347-8667
New & Existing Dealers: 310-327-9100
Phone: 800-GO-CLARION (462-5274)
Phone: 310-327-9100 (MAIN)
Fax: 310-327-1999
I called them to see what the low down is. They said you can send it to them to get it fixed and they would give you a 90day warranty. If you bring it to Nissan and they send it to them then Nissan gives you a year warranty. I asked what their success rate has been on fixing the CD changers and they said that I would have to contact Nissan to get that answer. It is a line to call to complain about Nissan defective parts. The number is 1-800-647-7261.
They asked for my VIN number (which I have to call them back with), I am the only owner of the vehicle but they could not find me in the system. They told me that if this is a widespread issue that Nissan would send out a recall and fix the issue. If you have this issue please call 800-647-7261 and complain. Otherwise they won't do anything. Since this is a new issue with vehicles reaching 50-70K it could take a bit before they issue anything. But the more calls the better.
When I call back with my VIN number she said that they could look up to see if Nissan had issued anything as of yet.
I would strongly recommend that if you have this issue that you send a letter to the Nissan Corporation. You must contact Nissan 3 occasions to get it resolved. Then if nothing is done you can file with the BBB. |
New member Username: Jfsharp
Post Number: 2
Registered: Jul-05
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| Posted on Monday, August 01, 2005 - 06:20 pm: |
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Her's an interesting device.
http://www.logjamelectronics.com/soundauxniss.html
To quote "The Soundgate AUX-NISS auxiliary input converter allows you to directly connect any external audio device into the left and right RCA inputs of the AUX-NISS, using the CD changer port on the rear of the factory radio. Simply plug in the audio from an iPod, MP3 player, video system or virtually any external audio source directly into your factory radio to achieve the highest sound quality available."
I'm considering it rather another CD changer. I've got an iRiver H320 (similar to an iPod) that, with this, I can connect directly - I think. |
Unregistered guest |
| Posted on Monday, August 01, 2005 - 11:25 pm: |
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I have the exact same problem after 50K miles on 01 pathfinder. Went to best buy and tried to install Kenwood unit that can play MP3 and IPOD. Bestbuy told me that there's additional $120 installation charge because the BOSE amplier is not compatiple with any commercial cd unit, they need to rewire everything. This sucks! Has anyone else had success of installing a different CD unit without paying this $120 charge? |
New member Username: Strongbow
Post Number: 4
Registered: May-05
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| Posted on Wednesday, August 03, 2005 - 08:39 pm: |
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I can't find it now but Cruthfield has a nissan/infiti bose adapter for $40 that works with existing bose amps. I would suggest getting a double din until, pioneer makes a nice one that pays mp3/wma for under $300. My problem is that my bose head unit isn't square, it is angled on the right side. This appears to be just in my infiniti qx4. Pathfinder looks like a normal double din size. |
Arizona Matt Unregistered guest |
| Posted on Wednesday, August 03, 2005 - 11:39 pm: |
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Same problem here on my QX4 with about 68K miles (sound familiar?). So much for a high quality car stereo on a luxury vehicle. Sounds like there is no easy solution. I'm going to see if I can get my iPod connected...easier than CD's anyway. |
New member Username: Joeyb
Post Number: 1
Registered: Aug-05
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| Posted on Thursday, August 04, 2005 - 10:44 pm: |
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I am joining the crowd but my changer went out when I had 33000 miles... I bought my Nissan brand new in Puerto Rico shipped it to the states in 2003 somewhere between 03 - 04 the ERR2 message appeared... We need to raise some hell... Thanks for the numbers. I will burn up the phone lines calling those bass-tards until I get it fixed...
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| Posted on Tuesday, August 09, 2005 - 07:21 pm: |
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I called the number that aimongto gave for Nissan. They said that if enough people call they may be able to do something about it. GOOD LUCK |
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| Posted on Wednesday, August 10, 2005 - 05:57 pm: |
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Not surprisingly, I have the same problem too, 60,000-65,000 miles. Ridiculous. Absolutely. Has everyone been able to retrieve their cds, or are they lost (I might trying the beating the shiite out of it to get my cds). Maybe I'll put a TV in there and replace the whole unit. Call and complain and you might even get a date with the lady you talk to(if its a lady, and if you're a guy, or a lsbian, and she's a lsbian too). Anyways, keep your reference # and that's your proof you called and complained in case of a recall. Im going to take mine to Nissan dealer b/c I have extended warranty. I'll see what these rat-blastards are gonna tell me and post it here. |
JohnBOY6565 Unregistered guest |
| Posted on Thursday, August 11, 2005 - 10:44 am: |
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I just got the same problem and it sucks! I'm under warrenty so hopefully they'll replace it for nothing. I don't want to get a new head unit which sounds like the best alternative. |
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| Posted on Thursday, August 11, 2005 - 11:47 am: |
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Lucky me, I just got the ERR2 message on my 2001 Pathfinder with ~36K miles. I've logged my complaint with Nissan. |
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| Posted on Thursday, August 11, 2005 - 03:16 pm: |
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And yet another one here. |
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| Posted on Thursday, August 11, 2005 - 04:33 pm: |
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Another one bites the dust - 62K. |
Unregistered guest |
| Posted on Thursday, August 11, 2005 - 06:35 pm: |
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my 01 nissan pathfinder, 63k, ERR2 today. i was listening to cds all day, during a long drive. i ejected one cd, put in a new one, and kaboom, ERR2. now i cant get any of my cds out, and no cd will play. i will start my quest tomorrow, ive got bumper to bumper coverage, and a good friend that has a nissan dealership. lets see how it goes.... |
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| Posted on Friday, August 12, 2005 - 12:04 am: |
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Follow through with the complaint to
Nissan and Clarion/Bose too. Enough complaints should lead to them fixing it, if you can stand the wait.
Nissan #: 1-800-647-7261
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| Posted on Monday, August 15, 2005 - 12:52 am: |
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Lost another one too... 63K |
SteveHS Unregistered guest |
| Posted on Monday, August 15, 2005 - 05:50 pm: |
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I just lost mine (57000) - filed a complaint and was told "too bad - get a new CD changer" in so many words. They even told me initially they never heard of this problem!! Call 800-647-7261 press option 7 to report complaint to nissa - I also placed one with the Better Buisness Bureau - and now I will go buy a new CD player as I have no other option.. |
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