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Thread: Samsung picture problem! |
    
New member Username: Bcb97
Starkville,
Ms
USA
Post Number: 1
Registered: Apr-08
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| Posted on Wednesday, April 23, 2008 - 01:11 am: |
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Everytime I turn my tv on now when it hasn't been on for a while, a half and half picture is on. On the left side the picture is clear and normal but on the right side the picture is a milky foggy color over the picture. After about ten minutes or so it goes away and is normal again. I also feel like my tv isn't as clear as it used to be. I've been given the run around by Samsung on the phone and they keep telling me a tech will be contacting me but no luck yet. My warrant ends soon and I need this fixed now!! |
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Bronze Member Username: Levelzero
Post Number: 22
Registered: Aug-07
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| Posted on Wednesday, April 23, 2008 - 12:04 pm: |
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See if you can find a nearby Samsung approved repair shop to come out and take a look at the set before the warranty runs out. When you call, just ask if the shop do warranty repair work for Samsung. |
Gold Member Username: Samijubal
Post Number: 3802
Registered: Jul-04
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| Posted on Wednesday, April 23, 2008 - 01:19 pm: |
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As long as the problem is documented before the warranty expires, you're good. The repairs don't have to be done before the warranty expires. Call Samsuck and get a case number that you can reference if the warranty expires. |
New member Username: Bcb97
Starkville,
Ms
USA
Post Number: 2
Registered: Apr-08
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| Posted on Wednesday, April 23, 2008 - 04:29 pm: |
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The problem is that I live in a small town thats not around a repair center thats in their archives. So the repair center would have to drive 30 min to and hour just to look at my tv. I do have a case number also. I just hope its not a major problem. |
Gold Member Username: Samijubal
Post Number: 3804
Registered: Jul-04
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| Posted on Wednesday, April 23, 2008 - 07:20 pm: |
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I had a repair guy drive about 40-45 miles to work on a Sony TV I had. Sony was pretty easy to deal with. I don't know about Samsung. |
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