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Thread: Archive through February 16, 2006 |
    
Unregistered guest |
| Posted on Wednesday, December 28, 2005 - 10:50 pm: |
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Boy, after just getting home tonight after a very long shopping trip, I decided to do a Google search of 'Sony KDFE50A10 LCD TV testimonials' and fortunately I found this site. It was the Sony model that I had come very close 2 hours ago to buying and intended, being buoyed by expected rave Google reviews from my search (after all it was a SONY) - to return home with tomorrow afternoon...
Thanks everyone for information such as this. I feel for the many of you who have experienced problems with Sony, their LCD products, and especially their customer service with their insistence that they are not marketing flawed LCD products.
I'm not quite sure where I will go from here in my new large screen TV quest, as I can't afford a plasma type unit - having already talked (shopped) myself up from a Samsung 50" DLP type unit to what I thought was a better quality company and product in the KDFE50A10 deal... Maybe I'll just go back to the Samsung DLPs - they were cheaper and just about as good picture-wise with far fewer problems posted about them other than the lamps, which I have heard into '06 will be open to generic production since the patent on them lapses and the price should plummet.
Again - Thanks for all of the great info...
To SONY...(if you guys read these site reviews) - "Your poor customer support record and products almost had another one - but thanks to this site and the power of the honest and informative people on it, you'll have to try someone else, as I'm outta here"... Randy |
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Relevant Product Info
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Silver Member Username: Jimkw
Columbus,
Ohio
USA
Post Number: 101
Registered: Jun-05
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| Posted on Thursday, December 29, 2005 - 08:56 am: |
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I have the 50A10 now for a little over a month and still no problems. When you search the internet, you will find problems with any set out there, including the Samsung DLP's. I got the 50A10 for the exact same price as the HL-R5067. I did buy a four year extended warranty though, which is something I have never done before. If you go to avsforum.com you will see many many posts about the Sony xxA10's. They are not the ones with the roadmap problem. Not yet anyway. |
Unregistered guest |
| Posted on Friday, December 30, 2005 - 07:55 am: |
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Below is a message I tried to send to sony but then there site crapped out. Please someone tell me how to send an email to thier corporate office.
My 61" television just stopped working abut 1 week ago. I called Sony and I also called the store that I purchased it from. I purchased the extended warranty and it just ran out earlier this year (of course). I believe the TV's origianl cost was about 4,000.00 and I purchased it 4 years ago. I had a TV repair person come out and look at it. He told me that he had to take the entire TV with him. Mind you, it is huge. I was not comfortable with that as I was told by other's that it sounded wrong. I then had to pay the fool 70.00. I then called another recommended TV repair person and he came out the other day. I had to so far pay him 50.00 and he told me two boards are bad and have to be sent back to Sony for repair. He gave me an estimate of 700.00 without the cost of his home visit. So, so far I am out about 820.00 plus probably another 150.00, that's 970.00. Why would an expensive Sony TV die after just 4 years. That's nonsense. I would like someone from sony management to call me as I believe I shouldn't have to pay this huge expense. And, I am now without a TV for so far Christmas and now the new year's ball will be something I won't see drop unless I go out somewhere and endanger my and myhusbands life with all the crazy drivers on that evening. Please respond. |
New member Username: Njgizmo
New york,
New york
Usa
Post Number: 1
Registered: Dec-05
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| Posted on Friday, December 30, 2005 - 02:56 pm: |
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Hello all, First post for me, but thank you for all the excellent advice, Too bad I didnt see this forum before buying my 50" wega lcd, (which now has a permanent subway map in the lower screen)Hopefully my extended warranty is real.
I'll post my updates and good luck on the numerous problems here.This just shows me my old school thinking{SONY=Quality)is way outdated.
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coriente Unregistered guest |
| Posted on Saturday, December 31, 2005 - 02:47 pm: |
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I purchased a 42" rear projection LCD (KF-42WE620) 10 months ago and recently noticed a blue circle (1 1/2" in diameter) appear when shutter the tv off, when the screen is grey. More recently, while watching a movie, I noticed the blue circle during a scene that was very dark. Has this happened to any other Sony LCD's? |
Unregistered guest |
| Posted on Sunday, January 01, 2006 - 04:40 pm: |
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ANYBODY KNOW WHAT COULD BE MY PROBLEM????
RED AND GREEN LINES SPIKE ACROSS THE SCREEN
THESE LINES DO GO AWAY FROM TIME TO TIME.... AND I GET MY CLEAR PICTURE BACK"? SONY KF-42WE610
HELP HELP HELP
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Marty in BC Unregistered guest |
| Posted on Monday, January 02, 2006 - 12:59 am: |
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Just wanted to say I have the same road map on my 42" and am glad to hear that there are others with the same problem . Thanks to everyone with there advice as how to deal with sony and i will keep you informed as to the status of them paying for the parts. |
New member Username: Trenchrun
Post Number: 3
Registered: Jan-06
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| Posted on Monday, January 02, 2006 - 01:44 pm: |
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what about a bluish corner on black screen..shoudld the screen be perfectly even when on a black screen or is a bluey corner normal? when anything other than pure black is on the screen it look great! should i try and get a new one or just live with it? when you guys put the tv on a "dead" input...how does the black screen look to you? lit perfectly or faint hazy areas and colour tinges? |
MikeEystad Unregistered guest |
| Posted on Monday, January 02, 2006 - 06:24 pm: |
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RWILSON - I have a similar problem with the Sony KDF-E42A10. I received the TV on December 14th or 15th and set it up on December 24th and it was awesome - for a half day. I get a checkerboard display of red or green squares all over the screen, very tightly spaced. I am able to watch an upconverted 720p DVD signal, but the screen still has narrow vertical lines. On 12/26/05 I contacted Sony and the internet dealer Vanns.com where I purchased the TV. A week later I am still waiting for Vanns to respond to my request to return the TV in exchange for a new one. They are supposedly making the shipping arrangements. I hate the thought of paying $400 for an extended warranty, but sounds like it may be necessary. |
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| Posted on Monday, January 02, 2006 - 06:38 pm: |
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check EW prices here.
http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/EW_ViewExt endedWarranty-Detail?CategoryName=CE_TV&TabName=Pricing&Telesales= |
jorstin Unregistered guest |
| Posted on Monday, January 02, 2006 - 09:38 pm: |
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I have a kf50we610 with the same needle point screen problem, someone needs to get sony for this I have had it two years |
SkiSwami Unregistered guest |
| Posted on Tuesday, January 03, 2006 - 11:30 am: |
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All of this makes only one thing very clear:
Anyone who doesn't buy their RP television from COSTCO is out of their minds. |
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| Posted on Tuesday, January 03, 2006 - 12:35 pm: |
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Anyone who got Sony to pay for the part (Optical Assembly) can you please let me know your information as the Manager at Customer Service said that they would extend the offer to me as well if I had some details on other people who have got Sony to pay for the part. I am prepared to pay for Labor and Service. I bought a 42 Wega 2.2 years ago and I have an awful blue thread line (road map) on the lower left side of the screen. Please advise so I can get the offer. |
tvshopper Unregistered guest |
| Posted on Tuesday, January 03, 2006 - 02:54 pm: |
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Amalia,
I'm confused. Why do you have to prove that the offer was extended elsewhere? Don't they admit that you've experienced a pre-mature failure? Why won't the customer service manager stand behind their product? Sony has become the scourge rather than the leader in the electronics industry. I would tell them that you believe this to be a pre-mature failure and that you will take them to small claims court if they refuse to supply the part. What judge isn't going to believe that the main guts of a TV shouldn't last longer than 2+ years? |
MikeEystad Unregistered guest |
| Posted on Tuesday, January 03, 2006 - 05:12 pm: |
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Thanks komah - sonystyle.com online price for a (5) year extended warranty is $280 vs. $400 at vanns.com |
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| Posted on Tuesday, January 03, 2006 - 09:16 pm: |
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No problem..I'm planning on extending mine in about six months(purchased Dec2005) I'm loving my Sony so far. |
A DLP Future Now Unregistered guest |
| Posted on Wednesday, January 04, 2006 - 02:05 am: |
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I was intending to buy a Sony 50" Projection LCD today. It was a new SXRD model, but I am shelving that idea after reading this forum. I work in IT and I have fielded many legitimate hardware complaints from users of Sony laptops and then watched as these complaints went unresolved. What was I thinking... I almost let a salesman and a gorgeous picture smooze me! Thanks all for saving me (and possibly my marriage too!) a lot of time and aggrevation. Still the same old company. Still the same B.S. |
We are Devo Unregistered guest |
| Posted on Wednesday, January 04, 2006 - 05:18 am: |
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And still the same old uninformed (or is that psuedo informed) public. The SXRD is not a projection LCD. It's a Completely different animal than the sets being discussed in this thread. |
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| Posted on Friday, January 06, 2006 - 08:45 pm: |
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i have the 60we610 and it does have the same problem with the yellow grid pattern on the middle of the left screen.tried to unplug it for two days,left it on for two days,and guess what:the problem is still there.my wife and i saved up for almost 6 months just to buy this tv.i called and a mgr from "2nd level support denied sony has any knowledge of the problem,i the refered her to this site,she printed it uot and attached to my id#.the local service tech will be at my house in sacramento,ca next tuesday to "evaluate" the problem,and if he or she "thinks" that more people have the same tv with the same problem,then sony will take care of both parts and labor.well,i just hope sony will take care of not only me,but other customers as well.by the way,i got this tv since 10/03.but when i spend 3850 plus tax for it,i expect it would last longer than 2 years.the service guy charges me $75 to come out to the house. |
Unregistered guest |
| Posted on Friday, January 06, 2006 - 11:03 pm: |
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Problem with SONY KDFE42A10 - turned on today and all channels were in Black and White. Not cable (Comcast) because other tv was fine. Checked connections and they were fine. Turned TV off then back on then the color came back. Have had this TV since 8/05. Has anyone had this Black and White issue?
Thanks,
SC |
New member Username: Bambam
Post Number: 2
Registered: Jan-06
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| Posted on Saturday, January 07, 2006 - 12:25 am: |
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Sony projection lcd is flawed. There are too many problems too list. If anyone buying one today thinking they will still have it in 5 years, they are sadly mistaken. |
Unregistered guest |
| Posted on Saturday, January 07, 2006 - 03:11 pm: |
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I also have the "road map" problem on my 50" Sony Grand WEGA Proj LCD TV. I bought model KF-50WE610 back on 11/02/2003 from CC. I first had a projection-bulb failure (after only 6 months). Now, after a little more than 2 years (26 months), I have this optical control problem. It looks like a pink/magenta-colored road map.
I love the TV overall, but I'm very concerned that so many are having this same problem. It must be an engineering/manufacturing defect.
Fortunately I purchased the CC extended warranty (the technician is coming first thing Monday morning -- 2 days from now). I never buy the extended service plans, but I was concerned about the new technology.
I'll try to include pictures in my next post.
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New member Username: Mfleck_us
Post Number: 1
Registered: Jan-06
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| Posted on Saturday, January 07, 2006 - 03:22 pm: |
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Included below are pictures of my "magenta colored roadmap". It changes shape a little each day, but basically stays in the same general area of the screen.
I'll update the board after the technician performs his diagnostic visit in 2 days.
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New member Username: Tinnergod71
Aurora,
Co
USA
Post Number: 2
Registered: Jan-06
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| Posted on Sunday, January 08, 2006 - 10:38 am: |
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For a 600.00 Extended warranty they should replace it! Not send you to a service center!! |
Silver Member Username: Helpful_smurf
Post Number: 154
Registered: Jun-05
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| Posted on Sunday, January 08, 2006 - 01:09 pm: |
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I think he said the tech is making a housecall in 2 days. They will be replacing the Optical Light Engine, wicked expenive repair. Look over this thread and breathe a sigh of relief. Your EW is about to pay itself off about 3 times over if not more. |
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| Posted on Sunday, January 08, 2006 - 08:48 pm: |
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i too have a two year old kf-we610 sony tv.the same yellow grid as others have described is on the screen now for almost a week.call sony second level supprot and spoke to a manager named magarett,and she said to call a sony authorized service tech to look at it (i will have to pay for his visit $125,and if he tells her others have the same problem,then she will authorize the repair including both part(s) and labor.based on what i have read so far,it seems like the majority of this model (all 42,50,and 60 inches) that were manufactured about two years ago have the same problem.the think is when i called,the sony rep(s) all denied knowing of this problem.i referred them to this site.i also printed out the pictures that others have posted here and their comments and will give copies to the service tech when he comes.hope to let you all know what he will tell me afterward.regards. |
New member Username: Mfleck_us
Post Number: 2
Registered: Jan-06
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| Posted on Monday, January 09, 2006 - 10:51 am: |
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Yes, I have on-site service as part of my extended service plan. Though it was expensive, I had gotten an extra 10% discount on top of a sale-price for a purchase price of ~2700 (at a time when this TV sold for $3200 just about everywhere). The extra 10% was given by the CC manager because they had a power-outage the day I was getting a demo of the TV. They also had a rebate deal where they provided me a $300 CC merchandise card (so my net purchase price was $2400 in Nov 2003).
I also wrote a note to Sony customer-service to express my concern about this issue.
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New member Username: Mfleck_us
Post Number: 3
Registered: Jan-06
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| Posted on Monday, January 09, 2006 - 11:17 am: |
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The in-home service people called this morning. The tech is sick today (or so they claim), and they have rescheduled for Wednesday.
I'll provide an update after he visits on Wednesday.
One thing that I have noticed is that the "road map" effect changes the longer the TV is on. It starts with a section that has lots of grid lines (looks like a lot of "side streets" for an entire city). The longer the TV is "on", the "side streets" begin to disappear. After many hours of operation, it becomes a long jagged line (looks more like a lightning bolt) as the "large grid of lines" begins to thin-out.
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Unregistered guest |
| Posted on Monday, January 09, 2006 - 01:36 pm: |
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I have had my 50" Sony for about 2 yrs. Like at least one other person in this forum there are times when I attempt to turn the TV on but nothing happens. There is no picture or sound just a green light at first followed by 5 red flashes on power/standby followed by constant red light on power/standby. Other times it works, but it has become hit or miss. Has anyone confronted that issue? If so, what was the cause and what is the remedy?
Thanks |
New member Username: Mfleck_us
Post Number: 4
Registered: Jan-06
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| Posted on Monday, January 09, 2006 - 03:13 pm: |
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The projector light circuitry has some type of delay/sensor that prevents the TV from being turned back on immediately after being turned off. I believe it has something to do with protecting/maintaining the life of the projector bulb. If you try to cycle it too quickly, it will flash for awhile, and then final turn back on again.
I'm not an expert, but that may be what you are experiencing. I have had it happen to me a few times. Normally, I try to be careful to not cycle too quickly (if I turn it off by accident, I'll wait several minutes befor trying to turn it ack on again).
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New member Username: Mfleck_us
Post Number: 5
Registered: Jan-06
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| Posted on Monday, January 09, 2006 - 03:17 pm: |
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Also, if you look in the owner's manual, I think it provides some diagnostic info regarding the flashing on/off light. It could be that your projector bulb is getting near the end of it's life. |
New member Username: Mfleck_us
Post Number: 6
Registered: Jan-06
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| Posted on Wednesday, January 11, 2006 - 12:32 pm: |
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RESPONSES FROM SONY CUSTOMER SERVICE
I'm disappointed with Sony's "form letter" responses to my efforts to contact their Customer Service people. I wrote several emails complaining about the problems/failures with the Optical-Control/LED unit.
From "Sony Style" customer care, I got:
Response (Nohel B) 01/11/2006 07:31 AM
Thank you for contacting Sony Style Customer Care.
I apologize for the issues you are experiencing and regret that I am unable to assist you in this matter. For assistance, please contact Sony Technical Support at 1-800-222-7669.
For a complete list of Sony support options use the link below.
http://esupport.sony.com/EN/feedback/feedback.html
Thank you for choosing Sony Style!
Sony Style Customer Care
www.sonystyle.com
From Sony Tech Support I got the following response:
IV. How do I contact Customer Relations?
We apologize for any difficulties you are experiencing with your SONY
television. Unfortunately, the SONY E-mail correspondence department is
not involved in the resolution of Customer Service issues. All customer
service issues are handled by telephone only. Please contact the SONY
Customer Information Services Center for assistance. They may be reached
at the following:
Phone: (800) 222-7669
Mon - Fri: 8:00 a.m. - 9:45 p.m. (EST)
Sat & Sun: 10:30 a.m. - 7:00 p.m. (EST)
NOTE: Contact with one of our customer service representatives is
not a promise or guarantee of favorable resolution, but only
a point of contact with the correct division of SONY for these
issues. We provide this contact information as a courtesy
only. No warranty policy alteration or promise of support is
expressed or implied.
*********************************************************************
I've replied requesting that they forward my email to someone within Sony management. I'm not anxious to call some low-level customer-service rep on their 800#. This is an issue that needs to get much further up the management chain.
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New member Username: Mfleck_us
Post Number: 7
Registered: Jan-06
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| Posted on Wednesday, January 11, 2006 - 12:49 pm: |
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Latest update on my extended Warranty repair. The tech came this morning. It took him about 2 seconds to diagnose the problem -- he says "yup, I've seen this before". Assuming my wife translated his diagnosis correctly, it's related to a crack within the LCD display mechanism. I assume it's a crack in the reflector/mirror itself, since the pattern does change a little as the unit heats-up.
Anyway, he'll call once they receive the part. Like everything else, he estimates that it will take about "2 weeks" to get the part and complete the repair. Hopefully it'll be fixed in time for the Super Bowl.
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| Posted on Wednesday, January 11, 2006 - 10:54 pm: |
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Add one more to the list... KDF-55WF655
I had the 40" Sony XBR picture tube set, and ended up have problem after problem, so after speaking with Sony a ton of times, they agreed to replace the tv. I paid an additional 1000 to get this set, now 2 weeks outside of my warrenty I have the yellow "road map" Called Sony, have to do the routine, set up a tech to come to the house and see where it goes from there... We'll see what happens.
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| Posted on Thursday, January 12, 2006 - 03:40 pm: |
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Spoke with level 2 Sony support and they are having me get ahold of a service person to come to the house. The lady with Sony seemed to have an idea of this problem.
I called the service guy and he was well aware of this problem. Said that they have a service bulletin on this problem, and that after speaking with me about the problem, he would not even need to come to my house, that he would just call Sony and get things in motion.
So now I just need to see what happens next. If this get fixed, then I hope and pray it will be good for a number of years, not 1 to 2. At least I have history with Sony, since this set was a replacement to the 40" XBR glass tube set. This LCD set came from Sony with me giving them a bit more of my money, so I hope that will help my case. I'll keep you all posted. |
lt. mitchell Unregistered guest |
| Posted on Thursday, January 12, 2006 - 11:03 pm: |
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hi,i am the guy that owned the kf60we610 tv with the "yellow road map".the tech came over and looked at the tv and told me it was the optical eingine that failed.paid him $75 for his "visit".when he was there,i called sony and spoke to a lady named March (trust me,sony reps need to take a lesson how to talk to people)and the tech informed her that in the last 3 or 4 months,he had fixed at least 12 we510 and we610 sets with the same problem like mine.march told me another lady named magaret would contact me.well,magaret called the next day to tell me sony would sell me the optical light engine for $850 and i would have to pay to fix it.the estimate from the sony tech was 1700 for the light engine and $395 for labor.i paid $3600 plus tax for this piece of crap on 10/24/03,and now,if i have to spend another $2000 for it,then i would be out over $5500 for this tv.i requested to speak to magaret's supervisor whose name is laura,laura called me back and listened to what i had to say,told me she would call me back within two hours,and now it has been 10 hours since i last spoke with laura.i told all of them that i am an ambulance medic,and i do not make their kind of money.any time laura,magaret,march,guy,and tony hear an ambulance siren,that would be on of my "brothers" rushiing to save a life.it is a hard job and we are under paid,but it is my profesion and i respect it.please just help me out,accept that fact that sony knew the problem and take care of customers.i also asked her to place herself in my situation and how she would feel.over $5500 in two years for a sony tv.i told her that sony now sell a "like version" of my tv for less than $3000.well,i hope a big company like sony would be more "human" and sensitive toward it's customers.i donot know how to talk sony into taking care of me.maybe one of the local television reporters would love to call sony on our "little guys" behalf and air a segment about this model and sony customer service,maybe,just maybe,sony then will take care of all of us little guys.regard.lt. mitchell,metro fire engine #27.reagrds.thank you all to read my post and stay away from sony products. |
New member Username: Mfleck_us
Post Number: 8
Registered: Jan-06
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| Posted on Friday, January 13, 2006 - 08:19 am: |
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After being persistent, I finally got a little more than a "form letter" reply from Sony. Basically they claim there is no known defect with these LCD-Projection TVs. They also state that they give NO consideration to problems/issues documented on "non Sony web sites". I seem to recall them saying that same thing with the now-infamous "projector bulb defect" that caused pre-mature failure.
Here's their reply:
Thank you for contacting Sony Online Support.
We wish to assure you that Sony products do enjoy an excellent reputation for reliability. However, please note that these products are not known by Sony to be defective in any way and we are not aware of an issue.
Sony does not address any comments published on, or quoted from a non-Sony website. We will document your dissatisfaction with this product and can only hope that your faith in Sony products be restored.
Thank you for the opportunity to be of assistance.
Your Sony Email Response Team
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lt. mitchell Unregistered guest |
| Posted on Friday, January 13, 2006 - 04:42 pm: |
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Hi there,this is lt. mitchell.i finally got the "top boss" her name is Laura to pay for the part:$1586 and i will have to pay for the labor $225 to fix my tv.any one out there that have the same problem,go ahead and call sony.make sure to request to speak to Laura and she will take care of you.best of luck to all. |
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| Posted on Friday, January 13, 2006 - 05:37 pm: |
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For thoses that have had the "light eng." replaced, has anyone had this problem return ? If so or if not how long has it been ?
I've just started the process, since this was a replacement for my 40" XBR Tube set. I don't think Sony would swap it out again with a credit, but one thought I've had was just getting the 34" XBR Tube, and a Sony credit. Until LCD becomes more reliable. |
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| Posted on Saturday, January 14, 2006 - 10:46 pm: |
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Hi, I was about to purchase a 42" Sony Rear Projection LCD but after reading this post have reconsidered. I'm curious, has anyone had problems with the Bravia line of LCD's from Sony? It appears to be a good set but so did the rear projection. After reading this post I'm not sure I even want to deal with Sony. |
jmjt9864 Unregistered guest |
| Posted on Sunday, January 15, 2006 - 12:31 pm: |
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Hi .. i just bought the KFE50A10 and am finding the picture with regular broadcasts unwatchable. HD stations are better but not as good as in the store.
is there something to setting these TV's up properly since my HD receiver (from Bell) allows you to set up as 480P, 720P or 1080i?
I am within the return time and am considering it.
Thanks |
sexymoo Unregistered guest |
| Posted on Sunday, January 15, 2006 - 02:10 pm: |
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Hey Anonymous,
I have had the light engine replaced on my KDF-60WF655 in november of 2005. See my earlier post if interested. So far no problems, but I'm crossing my fingers.
I will continue to check this bulletin board for curiousity and to add info when I have it. |
worried in nj Unregistered guest |
| Posted on Sunday, January 15, 2006 - 04:33 pm: |
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kdf-e42a10 - just purchased this unit in November, and as i was watching today's nfl game, the unit turns off and i'm getthing the blinking red light on the power/standby indicator. has anyone experienced this problem from this model? is this a major problem (read $expensive$)? is there anything i can do on my own to remedy (sony is sending repairman 5 days from now)? please advise and thanks.
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New member Username: Tommer12
Post Number: 2
Registered: Jan-06
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| Posted on Monday, January 16, 2006 - 11:56 am: |
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I have the same KDFE42A10.. i have not had any problems with mine so far... I'm holding out everyday after reading these posts that it will last.. ugg... but it was a good deal in November on Black Friday... $1499... anyways.. the blinking red light must be something with the bulb. On the right side of the screen is a plastic door. open it up and take the bulb out.. (TV OFF!) then reinsert it. See if that resets it. You may also want to just unplug the whole unit and see if it resets it self. Or unplug all your inputs ("naked" just your power is plugged in and see if it comes up. maybe you have a bad cable or input...
keep postin on here this board. It's great to hear the other stories!
Sony has the TV for one year under warr... after that.. it's up to you... but someone posted earlier at www.sonystyle.com then go customer support... you can purchase extended plans for $150.00 for 3 years.. pretty good deal if you ask me. I will probably purchase one before then end of 1 year mark to extend my service. |
Bronze Member Username: Patcooper
Staten Island,
NY
US
Post Number: 15
Registered: Jul-05
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| Posted on Monday, January 16, 2006 - 04:58 pm: |
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yeah i think u need to replace the bulb. |
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| Posted on Tuesday, January 17, 2006 - 03:28 pm: |
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Still waiting to see what Sony is going to do with my 55" LCD. Spoke with the repair guy and the light eng part for this he is saying is $1200. |
Classy Action Unregistered guest |
| Posted on Wednesday, January 18, 2006 - 03:55 pm: |
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Spitzer |
Unregistered guest |
| Posted on Wednesday, January 18, 2006 - 06:14 pm: |
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I have a month old KDFE4210, all was working fine until one day the picture goes clear white then small colored lines then back to a regular picture. This happens every 10 minutes or so the first day. I have a service contract so I called the repair guys. well their scheduled to come and now it seems to working fine... anybody have any ideas what's going on ? |
New member Username: Tommer12
Post Number: 3
Registered: Jan-06
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| Posted on Thursday, January 19, 2006 - 05:26 pm: |
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Small colored lines? I havent seen that in mine.. but I have had issues with HD cable box where my signal gets week and the picture gets pixelate and then comes clear again.
If it does not happen with the DVD player, i would have to say it is your dish or the cable box. |
vantech Unregistered guest |
| Posted on Friday, January 20, 2006 - 12:25 am: |
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i am a television technician doing work for sony and a number of other manufacturers. light engines(lcd rear),dmd module (dlp rear), and panel(plasma) failures are comparable to crt failures (picture tube) of previous direct view televisions. they write off the televison. all digitally adrressed display devices(everything but crt) are relatively untested technologies. plasma so far is the most tested. still, a panel failure writes off the set. ludite i may be, but if you want reliability, buy a brick. the digital dispays produce exceptional images WITH THE PROPER SIGNAL. if you can afford a sony lcd rear, you should consider a plasma. your end purchase price (no repairs) is about the same when lamp cost is considered. they are a maintenance item, generally not covered by extended warranty, and fail more often than your salesman might suggest. the lamp issue applies to all lcd rear and dlp rear projections. however these may be your only solution if size is really really important. i wish you luck in resolving your problems.. remember: a squeeky wheel gets the grease, but an irate one will probably never buy another sony anyway. not alltogether true, they produce about a 1/4 of the entertainment content you consume. music tv movies. my 3-year old beckons |
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