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Author Thread: Archive through March 15, 2006
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New member
Username: Tucsonjvc

Post Number: 6
Registered: Jan-06
Edit Post

Help Mr. Lynch, My 61Z786 now gets a green tint only on the digital channels?? I can't find a problem in the service area. Everything works great in HDMI and analog cable. When I pull the cable card out the screen shows info but has a green tint. I was playing in the service menu and being stupid I pushed the mute button.. I've tried palying more with the settings with no luck... I have the service book.. Thanks for any help...
Relevant Product Info
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 985
Registered: Sep-04
Edit Post

Doog-

If your warranty is up, I hope you don't need a new light engine. It is a $1200 part. Was the glass from the lamp or something else? DO you have any pictures?

Mark-

Check your color drive numbers (S030,031,032). You might have throw one of them off. They should all be between 112-132.

If you have DVE and an upconverting DVD player you can use the white balance adjustment (pg. 28 of the service manual) to get rid of the greenish tint.
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New member
Username: Tucsonjvc

Post Number: 7
Registered: Jan-06
Edit Post

Mr. Lynch- Everything is fine color wise with HDMI and analog. If I adjust S30,31,32 no different in digital cable but changes in HDMI and analog cable.. thanks..
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 990
Registered: Sep-04
Edit Post

Mark-

Are the digital channels fine with the cable card in place?

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Silver Member
Username: Wearenotalone69

Post Number: 436
Registered: Aug-05
Edit Post

RE: http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=577601#POST577601

HD52z575
I noticed a broken lense/glass in that opening. I am hoping that this is part of the light engine. Could you verify this.

Doog,
Upload

The lamp itself has a flat glass face. There is also a lense (for a lack of a better word) that has I beleive a reddish coating right AFTER the lamp, but before the "turn" the light makes to go down the light tunnel to the light engine.

The piece I'm thinking about is right where the words "Lamp Unit" are in the picture.

Here is a link that may have some pictures. It's about doing the ND Filter mod to IMPROVE black levels. It has some pictures and info you may find useful. http://www.avsforum.com/avs-vb/showthread.php?s=86218f58ddb8e4ad522a86445c21f640&t=547602&page=1&ZZ=30&highlight=jvc+nd+filter+mod

NOTE: replace the TWO Z's in BOLD with TWO P's to make the above link work!
ZZ=30&highlight=jvc+nd+filter+mod


I think I remember someone else saying that "lense" that is located in the light tunnel on their set was broken as well. It may be in the above link.

I don't think the "tunnel" is "part" of the light engine per-se, and that lense if it is indeed broken is not too expensive. (No where NEAR the cost to the cost of the light engine.)

Got to ask, when you took the LAMP assm out, was the LAMP assm INTACT? If so the broken piece has got to be from that first lense talked about above.


PS: You might want to post DETAILED info in this thread also... http://forum.ecoustics.com/bbs/messages/2/176314.html

Please post in the FORMAT that is mentioned in this post.

Section 3: POST DETAILED INFO ON YOUR SET(s)...


BTW: Please also let us know how JVC treats you since your set is just barely out of warranty I beleive you had previously posted in that thread asking about Best Buy Extended warranties, you stating your set was only 15 months old:
http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=538370#POST538370
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Silver Member
Username: Wearenotalone69

Post Number: 437
Registered: Aug-05
Edit Post

Guys, The more people that post "details" about their sets as suggested below increases the chance that JVC will take care of customers that are "offically" out of the warranty period.

Light engines aren't "cheap" $1,500 -$1,700, and those lamps aren't cheap at $200 a pop.



http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=538876#POST538876
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New member
Username: Doog

Post Number: 5
Registered: Jan-05
Edit Post

WANA69,
The lense that you are suggesting, lamp unit area, seems to be what broke on my unit. The lense is 1.5"x2" with a rainbow tint. Hopefully this can be installed when the light engine is installed. Do you think I could do any damage to the set by running it without the lense. It appears that this lense helps keep heat in the channel for the fan ventilation of the bulb.
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New member
Username: Doog

Post Number: 6
Registered: Jan-05
Edit Post

WANA69
I've had my set 16 months and JVC said they won't honor a repair of the light engine because it is out of warranty. I have a Best Buy EW and I have just started the file claiming process. I am hoping the claim goes well and that the new light engine is an improved edition. It would also be nice if I knew why the lense beyond the bulb broke.
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New member
Username: Tucsonjvc

Post Number: 8
Registered: Jan-06
Edit Post

Mr. Lynch- With or without cable card. It seems that the digital tuner is srewed up.. when I unplug the caed I get green tint screen.. Everything is has a green tint even after you adjust the colors in service mode... And all is working fine in HDMI and analog cable.. thanks..
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Unregistered guest
Edit Post

Mr. Lynch....

I was wondering if I could get a copy of the service manual as well. I've been following this thread for the past year and keep meaning to ask for it, but finally found the time.

Thanks much...

Sean
smmccormick@gmail.com
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 993
Registered: Sep-04
Edit Post

doog-

It sound like your JVC is about as old as mine. I had a light engine swap done about a year ago and it was a huge improvement. The black levels were much better
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 994
Registered: Sep-04
Edit Post

rev29k-

It is on the way!
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Unregistered guest
Edit Post

Mr. Lynch

Problems with the file. Check your email.

Thanks, again.

Sean
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 995
Registered: Sep-04
Edit Post

Rev29k-

I re-sent it. SOmetimes it gets corrupted when sent to Gmail accounts. If it doesn't work this time let me know and maybe it can be sent to another address.
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 998
Registered: Sep-04
Edit Post

Just a heads up. The service menu code works on almost all JVCs.

Last week I picked up a JVC 17" widescreen LCD for the bedroom and I found out the service menu access is exactly the same. I was able to adjust the locked picture setting and tweak the set to my liking. I'm glad JVC uses the same software across the boards.
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 999
Registered: Sep-04
Edit Post

999...
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Silver Member
Username: Mr_lynch

Seattle, WA

Post Number: 1000
Registered: Sep-04
Edit Post

post 1000! I've been here too long...
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New member
Username: Doog

Post Number: 7
Registered: Jan-05
Edit Post

Mr. Lynch
When you had the new light engine installed did any one state why the light engine was bad. I have heard that dust and dirt can be an issue, and if so what is the prevention? I know you have handed out a billion service manuals and wanted to know if I could a billion and one. Thanks Doug
dougrieger@adelphia.net
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Bronze Member
Username: Ruffwood

Post Number: 16
Registered: Feb-05
Edit Post

What is the software I need to get my computer to display correctly on my 61Z575 screen without overscanning?
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1001
Registered: Sep-04
Edit Post

Doog-

My set had the older light engine that used foil shielding. It was more prone to light leakage than the updated aluminum plate shielding. I don't believe dust was an issue.

Robert-
You need a prgram called Powerstrip. You can google to find it. You will also want to create a 1200x666 resolution using it. The timings can be found by also googling for (1200x666 powerstrip)

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Kyuss
Unregistered guest
Edit Post

CROOKED PICTURE?? My 56" JVC HDILA has a tilted or crooked picture. About 1/2" off from left to right. Annoying as hell. Is there a way to adjust this, or do I need to return the set? THANKS
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1002
Registered: Sep-04
Edit Post

kyuss-

There is no adjustment for it. You would have to open the sealed light engine and physically move the chip set.

If it bugs you that much, swap the set out. Just check it before you leave the store. I know I would.
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kyuss
Unregistered guest
Edit Post

thanks, I am going to return it. For $2500 or so, it bugs me. If it were a $500 set or a smaller set, I wouldn't mind too much.
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1003
Registered: Sep-04
Edit Post

kyruss-

I don't blame you. My parents bought an HD set right before X-mas and it had a green thumb print looking mark on the bottom middle of the screen. They swapped it for a new set and it has been all good since then.
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Bronze Member
Username: Uhphikap

Post Number: 44
Registered: Jun-05
Edit Post

By the way, I confirmed this week that not only does the service menu work on the new JVC Pro sets (HD-P61R1U and HD-P70R1U) but so does the HDMI reset procedure described above.

I had a customer with dead HDMI ports, and instructed him on how to get into the service menu and go through the procedure, and it worked just as advertised. Thanks to those who posted that sequence.

Thanks,
Brian Pool
TapeWorks Texas
1-866-827-3489
tapeworksbrian@sbcglobal.net
http://tapeworkstexas.com/home_theater.html
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SSm
Unregistered guest
Edit Post

Quiet here
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1007
Registered: Sep-04
Edit Post

Maybe everyone is happy...
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New member
Username: Wes_dwight

Poway, CA
United States

Post Number: 1
Registered: Feb-06
Edit Post

Hey Gang,
Long time lurker, first post.
Ive got a 52Z575 that I picked up last July. Finally getting around to tweaking it. Mr. Lynch, can you forward me the service manual everyone seems to want?

Just this last weekend I set up the HDMI off my DVI-D port (built in Nvidia board) from a new HTPC. I used the 1200x600 settings, but am overscanning so much I cant see the Start menu or the Quickstart bar. Has anyone ever posted the timings for this display (JVC 52Z575 specifically)?

Thanks for all your input on the board, guys. Its made setting these things up alot easier.
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New member
Username: Doog

Post Number: 8
Registered: Jan-05
Edit Post

Not quite, my 52z575 has been not working since December 26, purchased it Oct 2004. Diagnosis, light engine. Waiting for Best Buy to repair it under EW. Told the light engine is not available at this time and is on back order, which means they don't order one until one is available because of the high residual money that JVC wants so that they will get the old one back. I was told the tech has to come up with $5300 to get his hands one then he gets reimbursed when he sends old one back. Sounds really high but I am still left with out a HD for superbowl and well beyond. Not many options left, kind words haven't worked then loud words then frustration which also didn't work. I am probably looking at a mimimum of 10 weeks of down time unless a miracle happens. I have also heard of $300 to $600 for labor to install the light engine. Bless any one who is reading these threads and then purchasing a JVC. I wish I could start over.
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Bronze Member
Username: Ruffwood

Post Number: 17
Registered: Feb-05
Edit Post

Mr Lynch:

My 61Z575 is going out of warranty in about 10 days and after hooking up my computer I have noticed about 6 "Smudges" Is this something worth getting fixed or will the next screen do the same thing?
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Goffer750
Unregistered guest
Edit Post

I'm another long-time "lurker"...posted on the lamp thread about that failure earlier this month (52z585, bought in June '05).
Now, the dreaded "no red". Tech. came today and confirmed light engine problem. He says it's likely a firmware issue rather than a physical problem, and that code is so protected no Techs can fix. He says a week for the part (I hope doog is wrong!).
His shop has replaced about 15 here in Salem, OR. He knows from JVC Tech. classes that JVC is invested in fixing inherent problems like this. I can only hope that before the extended warranty runs out (4 more yrs.), they get these glitches figured out.

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New member
Username: Steve_med

Post Number: 1
Registered: Feb-06
Edit Post

Robert,
I'm pretty sure that the smudges are between the two sheets of plastic that make up the TV screen. On my unit they go away once the TV warms up.
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1009
Registered: Sep-04
Edit Post

Robert,

Steve is correct. The smudges should disappear when the TV warms up. I notice smudge marks sometimes early in the morning when it is cold in the house.

Wesley-
Post your email address and I'll send a Service manual out.

Doog-

Sorry to hear about your problems. My local tech said JVC charges a $1500 core charge for the light engine, and it takes about 10 days to get them.
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Bronze Member
Username: Ruffwood

Post Number: 18
Registered: Feb-05
Edit Post

Mr Lynch thanks for the response.

That is what it is. I had a window open and it was below 70 degrees in the room and the screen looked terrible. When the TV and the room warmed up the "smudges disappeared.
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New member
Username: Wes_dwight

Poway, CA
United States

Post Number: 2
Registered: Feb-06
Edit Post

Finally got the HTPC working with no over scan.
Will try to post a few screen shots soon.
I wasnt able to find the correct setting in Powerstrip, but since I was using an nVidia diplay (DVI-D to HDMI) I was able to make adjustments through the video properties control panel.

Basic settings were;
Resolution 1152x664
HFP 112, HSW 40, HBP 344, 44.96 kHz
VHP 5, VSW 5, VBP 76, 59.943 Hz
Screen Refresh @ 75 Hz

Picture Quality looks great!
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Silver Member
Username: Wearenotalone69

Post Number: 451
Registered: Aug-05
Edit Post

Re: Finally got the HTPC /JVC 52Z575 D-ILA working with no over scan via HDMI off my DVI-D port (built in Nvidia board) from a new HTPC.

Wesley,

If you have any more info on which display type is in that HTPC I'm sure that would be helpful.

Under system properties, OR when the computer first boots up, does it identify the id of the built in nVidia display?

Barring that, who is the mfg and what is the model number of the HTPC?http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=594305#POST594305


PS: Thanks for posting the settings. Look forward to seeing those pictures and ANY other info you can think of.


HTPC /JVC 52Z575 D-ILA working with no over scan via HDMI off my DVI-D port (built in Nvidia board) from a new HTPC:

JVC 52Z575
Basic settings were;
Resolution 1152x664
HFP 112, HSW 40, HBP 344, 44.96 kHz
VHP 5, VSW 5, VBP 76, 59.943 Hz
Screen Refresh @ 75 Hz

Picture Quality looks great!
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New member
Username: Wes_dwight

Poway, CA
United States

Post Number: 3
Registered: Feb-06
Edit Post

The PC was a home built micro-pc.
Athenatech A100BB M.ATX Black Mini Tower Case
ASUS A8N-VM CSM motherboard with built in NVIDIA (6150 series)
AMD Athlon 64 3200+ 2.0GHz 939socket
2GB PC3200 400MHz Ram
Seagate 300GB SATA HDD (holds video files)
Maxtor 80GB EIDE HDD (OS, software and mp3s)
Logitech MX5000 bluetooth Keyboard & mouse
Linksys 54G wireless card
Currently running sound directly to the TV, but plan to install an audio card that supports SPID to the Stereo Reciever.
Video is running out the DVI-D port to the HDMI on the JVC.

As for the nVidia control panel;
It Identifies the JVC as "HD52z575A"
in the nView Display settings, click on "Display Settings"
It should have a checkmark next to "Treat Digital Display as HDTV"
Under "Select TV Format" you should check "720p HDTV"
The under "HDTV Overscan Configuration", I selected "Underscan" and the video card made the proper adjustments for the screen width.

Minor typo in the post with the settings, VHP should read VFP (Verticle Front Porch)

here are a couple fotos, the digital camera isnt very good in low light, but can get the idea. The pc is on the bottom shelf, below the cable box.

Mr. Lynch, if you get a chance can you forward the service manual please?

Thanks Guys!



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New member
Username: Wes_dwight

Poway, CA
United States

Post Number: 4
Registered: Feb-06
Edit Post

Reloading Photos

Here is a screen shot. The digital camera doesnt do too well in low light.


Upload
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New member
Username: Wes_dwight

Poway, CA
United States

Post Number: 5
Registered: Feb-06
Edit Post

System photo
The pc is on the bottom shelf.
Upload
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Gold Member
Username: Mr_lynch

Seattle, WA

Post Number: 1010
Registered: Sep-04
Edit Post

Wesley-

Nice setup and good pics. I really need to finish building my HTPC. I've used my current PC with my TV, but since we use it a lot for business matters the living isn't a good spot for it.

If you provide your email I can send you the service manual.
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Bronze Member
Username: Firedawg24

Post Number: 11
Registered: Aug-05
Edit Post

DOOG,
I had my light engine replaced last friday, It had been out since Jan 1. I called directly and was told by a guy named Vince, who apparently works in the DILA dept whatever that is, That the engines were on back order but that 230 of them were already on their way to JVC to be distributed to those who need them. Furthermore, he said only a handful of them were spoken for. So it sounds like Best Buy is jerking your chain.I would call JVC directly and by pass BB until the JVC warranty runs out. God Luck! Hopefully this will be the last issue I have to deal with but I am still on lamp 1 so we'll see.
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New member
Username: Drbgood

Chicago, Illinois
United States

Post Number: 1
Registered: Feb-06
Edit Post

Mr. Lynch:

Please HELP! Could you please forward the service manual for my HD-52Z575? I'm earnestly looking for instructions to remove and replace the screen on my set. I busted it about a week ago with an errant ladder fall! Just received the new screen ($478.00 UGH!) from JVC today and have a 3-day weekend to do the project.

Thanx,

Reggie
drbgood@hotmail.com
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New member
Username: Need_help_fast

Santa Clara, CA
USA

Post Number: 1
Registered: Feb-06
Edit Post

Need help?
I have conected my brand neew 52 inch hd-ila to brand new LG HD converter dvd player via the HDMI ports and all i get is a big green screen. i dont know what to do and if i should reset the HDMI port on the tv? and how do i do this?
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Goffer750
Unregistered guest
Edit Post

Update to my post from 2 weeks ago. Suspected light engine failure confirmed by repair tech on 2/1. Replacement part came in exactly a week, now waiting to Wed. for repair shop to replace.
So far have missed the major college bowl games (due to lamp failure), and now the Super Bowl, Olympics, and Pebble Beach tourney because of this.
I know it's whining, but these were part of the reasons for putting out the $$'s for this TV in the first place (just last June). This is one JVC fan that is getting a bitter taste from this experience.
Do you suppose they care?!
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Silver Member
Username: Wearenotalone69

Post Number: 453
Registered: Aug-05
Edit Post

http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=605258#POST605258

RE: "have conected my brand neew 52 inch hd-ila to brand new LG HD converter dvd player via the HDMI ports and all i get is a big green screen. i dont know what to do and if i should reset the HDMI port on the tv? and how do i do this?"


Andrew,

Regarding how do you reset the DHMI port. "how do i do this?"

I posted the procedure on reseting the HMDI port above I believe, and in several other threads. You should find it if you do a search.
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Unregistered guest
Edit Post

I read these postings yesterday after researching online about the darkness I was having with my JVC 52" tv which I had purchased in September of '05. After reading all of the postings I realized that my lamp was on its way out as well. When I got home and turned my tv on, it automatically shut down and the light started blinking. Today I called JVC and the customer service rep said I would receive a new bulb in 48 hours. I asked him if the new bulbs had a year warranty on them specifically and he said "no." Once the year warranty on the tv expires, nothing else is covered and a new bulb from then on will cost $189. He advised me to call Satisfusion 877-349-3748 to set up an extended warranty for my tv when the manufacturer's warranty expired. It almost seemed that he was warninig me of future problems. I called HHGreg, were I had purchased the tv and the manager told me that they were having the same problems with their floor models. SO, they knew of the problem before they had even sold it to me which made me even more irritated about the situtation. The customer service rep at JVC said that my bulb must have went out prematurely because they're supposed to last 6,000 hours or roughly a year he said. At 6 hours a day for 4.5 months is roughly 890 hours. That's being generous. I'm just very disappointed to say the least.

HD-526886
serial #13089875
Built is August of '05
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Unregistered guest
Edit Post

Sorry guys...I posted on the wrong thread.
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Goffer750
Unregistered guest
Edit Post

Light engine update...
About 3 weeks ago, no red. Tech. came 2/1, confirmed, and ordered part. LE came in 2/8, and today got it installed. This is under JVC warranty, and work done by authorized repair shop.
It works fine now, but Tech. said it looked like a refurbished LE (out of McAllen, TX). He says it's usually a firmware issue with these things, not a physical problem, so this should be fine.
Doesn't give me a "warm & fuzzy", and I hadn't read about this here anywhere, so thought I'd report.
He's done 8 of these, and feels like JVC is doing a good job of standing behind their product. I, on the other hand, am less than enchanted with two failures in a month (lamp also in Jan.), and now a refurb. part.
Confidence is low...
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tvshopper
Unregistered guest
Edit Post

Goffer750,

Refurbished part could mean a lot of things. Let's remember that the light engine includes a lot of optics that are not involved in any problem (i.e. it's usually a chip, board, etc.). If those things are all updated and it's up to current spec, I wouldn't worry. Think about it, the last thing JVC wants to have to do is send a tech out to your house again. They want the repair to work.
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New member
Username: Mike_campbell

Post Number: 2
Registered: Jan-06
Edit Post

Hello Mr. Lynch,

I have been meaning to ask this for a while now, but could you send me a copy of the service manual at your convenience? I own a 52Z58 that I purchased in late December 2004 and I am absolutely thrilled with it with no problems so far. I purchased the extended service plan and I am sure glad I did.

Thanks in advance,
Mike
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