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Thread: Archive through October 11, 2005 |
    
New member Username: Waazzuup
Post Number: 1
Registered: May-05
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| Posted on Wednesday, May 18, 2005 - 10:23 pm: |
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I have a Sony KF-60WE610 LCD Projection TV. I have had it for about 1.5 years. I turned it on tonight and I noticed these strange yellow lines. Any ideas?
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Relevant Product Info
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| Posted on Thursday, May 19, 2005 - 12:45 am: |
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Either spider webs or someone had sex on your screen.
Peas |
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| Posted on Thursday, May 19, 2005 - 12:49 am: |
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Another thought is that someone spilled a liquid on top of your display.
Peas |
New member Username: Waazzuup
Post Number: 2
Registered: May-05
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| Posted on Thursday, May 19, 2005 - 08:40 am: |
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nothing was spilled on top of the display.
Are you being serious about spider webs inside?
I'm not sure, but I think we bought an extended warranty through the store that we got it from. Hopefully they can repair it or give us a new one. |
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| Posted on Thursday, May 19, 2005 - 11:28 am: |
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Peas is seldom ever serious, but is sometimes quite entertaining!
I've never seen this before. If I had to guess I'd say the display has suffered some type of failure isolated to that area, especially if it never changes. It could have been caused by a static charge. That's how it looks anyway. |
bustenchops Unregistered guest |
| Posted on Friday, May 20, 2005 - 04:02 pm: |
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THAT HAPPENED TO MY LIFE PARTNER'S SET.
HIS TEETH CAME OUT WHEN HE WAS LAUGHING,WHILE WATCHING ''will and grace''
WE LOVE TO WATCH IT,TOGETHER,WITH DLP4ME! |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 61
Registered: Feb-05
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| Posted on Friday, May 20, 2005 - 10:55 pm: |
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too many goofballs on this website |
Unregistered guest |
| Posted on Friday, May 20, 2005 - 11:17 pm: |
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Same thing with 50we655 but much bigger print of the yellow. Still waiting for sony to do something set was new on christmas |
New member Username: Waazzuup
Post Number: 3
Registered: May-05
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| Posted on Saturday, May 21, 2005 - 01:08 am: |
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It's actually worse now
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New member Username: Hillboy
Post Number: 2
Registered: May-05
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| Posted on Saturday, May 21, 2005 - 09:05 am: |
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Mines bigger than that :-) and it is growing. Sony has no tech in our area and I am still waiting for them to cal back. Are we the only two with this problem |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 62
Registered: Feb-05
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| Posted on Saturday, May 21, 2005 - 09:50 am: |
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Could this be an LCD panel? |
HD Fanatic Unregistered guest |
| Posted on Saturday, May 21, 2005 - 10:59 am: |
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I suppose it's possible that it could be a LCD chip/panel problem. I'd be willing to bet that it's something with the screen itself. An easy way to find out is to pop the screen off and take a look inside. If the web image is not visible on the mirror inside the set, then it would have to be the screen.
This is not anything I have seen before. Keep us all posted when you find out what this is. |
New member Username: Hillboy
Post Number: 3
Registered: May-05
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| Posted on Saturday, May 21, 2005 - 11:20 am: |
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I will keep all of you informed. I will not pull the screen as it is under full warrenty and they can fix it or replace it. |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 63
Registered: Feb-05
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| Posted on Saturday, May 21, 2005 - 12:20 pm: |
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I agree wuth you, B Davis,
Let Sony take a look as you might void your warranty if you do it. |
New member Username: Waazzuup
Post Number: 4
Registered: May-05
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| Posted on Sunday, May 22, 2005 - 04:52 pm: |
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I think mine is no longer covered by Sony, but my extended warranty from the place I bought it should cover it. I'm going to call them on monday. keep your fingers crossed for me. |
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| Posted on Wednesday, May 25, 2005 - 08:44 pm: |
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Odd, My sony 50we610 which is also 1.5 years old
came up with the same defect 2 days ago. Same type of pattern on the lower right had sign. From
posts on other sites looks like the LCD and not the screen. Not sure how Sony is going to convince the consumer this is expected for a set
costing what it does. |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 65
Registered: Feb-05
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| Posted on Wednesday, May 25, 2005 - 08:58 pm: |
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This is not good. I wonder how common this is???? Might it be limited to a defect in this model confined to a specific build time? |
New member Username: Waazzuup
Post Number: 5
Registered: May-05
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| Posted on Friday, May 27, 2005 - 09:21 pm: |
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Ok - My extended warranty came in handy. The guy came out yesterday and said he had only seen something similar to this one time before, but it was with a Hitachi. He thinks it's a problem with the light engine.
I don't know exactly how it works, but the repair company somehow works with sony. The repair man said he was going to let sony know what's going on with my tv and they will decide if they want to try to repair it or if they will just replace it. |
New member Username: Waazzuup
Post Number: 6
Registered: May-05
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| Posted on Friday, May 27, 2005 - 09:26 pm: |
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By the way...
If you have this same problem, please post pictures. If we can show that this is a common problem, maybe sony will do something for people that aren't under warranty. |
Bronze Member Username: Klaus
Holiday,
FL
USA
Post Number: 25
Registered: May-05
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| Posted on Saturday, May 28, 2005 - 07:07 pm: |
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I don't have a LCD projection set, but I have seen similar marks on LCD screens which have received impacts. Possibly differential cooling is cracking the lcd panel |
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| Posted on Sunday, June 12, 2005 - 02:14 pm: |
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My Sony 50WE610 which is 1.8 years old
has the same defect. Same type of pattern on the lower left quadrant. Out of warranty. Sony Customer service suggested that it was a normal occurence. I am very unhappy at the moment. |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 77
Registered: Feb-05
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| Posted on Sunday, June 12, 2005 - 02:36 pm: |
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Extended warranties are very important as can be seen from above posts. |
Unregistered guest |
| Posted on Monday, June 20, 2005 - 08:19 pm: |
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Same problem with mine. It is used only 6 months out of the year and unplugged from power and all video feeds while away. OK in December when I left. When I returned home plugged it in and bingo the problem was there. Mine has it in 2 colors on both sides of the screen. I called Sony repair and they say sounds like the main optical board at about $1200 to $1600 to repair. This is the third service visit (first one on this type problem) and I'm not happy. Date of my purchase was late October 2004 so it's about the same age as the rest of you are reporting. How can we band together to go after Sony for new TV's that work???? |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 82
Registered: Feb-05
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| Posted on Monday, June 20, 2005 - 08:30 pm: |
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Doesn't your Sony have a 1 year Parts/Labor Warranty? If your purchased it in October 04, you are still covered. |
Unregistered guest |
| Posted on Monday, June 20, 2005 - 08:46 pm: |
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Oops! Purchase date was October 2003 so no warranty. |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 83
Registered: Feb-05
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| Posted on Monday, June 20, 2005 - 08:58 pm: |
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Oh, too bad. |
New member Username: Maximustexas
Austin,
TX
US
Post Number: 7
Registered: Apr-05
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| Posted on Thursday, June 23, 2005 - 08:56 am: |
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Say Peter S, can you keep us posted as to how this turns out?
I have a 42" sony bought in Sep 04, and wanted to know what to possibly expect.
Thanks
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Unregistered guest |
| Posted on Saturday, July 02, 2005 - 10:55 pm: |
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I have a SONY KF-42WE610 1.6y old. No problems up to 7/1, turned set on 7/2 same yellow etch-a-sketch likemarkings on lower R quadrant. Anyone get resolution or answers from SONY? |
Bronze Member Username: Pugcharlie
N, E, PA
USA
Post Number: 97
Registered: Feb-05
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| Posted on Monday, July 04, 2005 - 11:10 pm: |
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My KDF-50WE655 is only 4 months old and no problems but I am glad I purchased an extended warranty. This should not be happening. |
New member Username: Billwang88
Long Beach,
CA
USA
Post Number: 1
Registered: Jul-05
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| Posted on Tuesday, July 05, 2005 - 07:03 pm: |
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Just curious, those of you with the faulty TVs, where or what area do you guys live? What was the temperature/weather like when all this happened?
I'm just thinking that this might be a result to extreme heat or cold. |
New member Username: Hillboy
Post Number: 5
Registered: May-05
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| Posted on Tuesday, July 05, 2005 - 09:08 pm: |
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nope not an extreme temp problem, I live in eastern washington in the mountains 2500 feet we have not seen a 90 degree day and in april when it happened we were nice and cool. house is kept a nice 72 degrees and plenty of area to cool. |
New member Username: Billwang88
Long Beach,
CA
USA
Post Number: 2
Registered: Jul-05
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| Posted on Wednesday, July 06, 2005 - 03:45 pm: |
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I found this posting from Googling "sony lcd projection tv problems"...
Display Problem, December 2, 2004
Reviewer: Mark Seiwert (Wichita, Ks) - See all my reviews
My Sony LCD large screen TV is just over one year old. It has yellow splotch about mid upper screen. A close inspection of the screen reveals a circuit board trace like pattern that is yellow. The set has not been abused or exposed to temperature extremes. A UPS should be used with these units to keep the lamp cooling fan powered in case of a power failure. The lamps are at least $250.00 I would definitely recomend the extended warranty. Is the technology not proven on these large screens? Is the screen going to fail after 3 years when the extended warranty is expired? Sony will not stand behind their product after the warrany is expired. (mine is two weeks out) Other than the display problem the unit has performed flawless. It's a lot of money for a TV that doesn't last more than a year!!!!
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New member Username: Billwang88
Long Beach,
CA
USA
Post Number: 3
Registered: Jul-05
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| Posted on Wednesday, July 06, 2005 - 04:02 pm: |
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and this one on a KDF-60XBR950...
Reviewed by: cedricreynolds from NH on May 4, 2005 Rating:
Experience: 15 Months
Strengths: excellent picture from the box, no burn in
Weaknesses: has design defect non-removable Lexan cover gets dirt on backside where it cannot be cleaned
Summary: Sony offered to buy back for $1000 less than paid due to known design defect after 15 months citing depreciation. Parts replaced but nonconformity not corrected violating warranty. The Lexan cover seal leaks. Fan inside forces air past seal causing dirt smudges up to 6" long around perimeter of screen at attachment points. Sony replaced Lexan cover, then whole TV, then Lexan cover again waiting for warranty to expire. New cover replaced 4/05 has same seal design and will get dirty. Will be real obvious at 2000 hrs which for me is a little over 2 months of use since I watch it all the time. Other than the dirt and clouding of the screen, one of the best pictures available when new. Technology is subjectively surpassed with new gen 2+ DLP sets by Mitsubishi and Samsung. Know of one other also on 4th Lexan cover and 2nd TV from Sony. He has seen 2 other posts on internet reviews with the same problem. If you buy this TV it is a matter of time before you have the same problem. Email me if you have the same problem.
___________________________________________________________
Now, granted, these are isolated instances, and there are plenty of raving reviews out there on SONY products, but I just thought this gives me enough reasons to consider Samsung's DLP products. So I did some digging by Googling "samsung dlp tv problems" and found some reviews from this site...
http://forum.ecoustics.com/bbs/messages/2/14343.html
Is there anybody out there who can make a reliable $3000 TV?
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Unregistered guest |
| Posted on Monday, July 11, 2005 - 03:48 pm: |
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I have the same problem with my screen. Purple lines like roadmaps. The lines will become less and less while you have your set on longer and longer. I left my TV on for the whole day and all the lines disappeared. Then I turned it off and let it rest for a night. The next day I turned on the set and there's no lines any more. Everything is back to normal. I don't know what the problem is or why this solved the problem, but it's been OK for a month and a half now. No need to replace anything! |
Unregistered guest |
| Posted on Saturday, July 16, 2005 - 12:08 am: |
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HELP! Same problem as shown in pictures showed up tonight in the lower right hand corner of my KDF70XBR950. It is exactly 20 months old and used very little. I went on line and registered it with Sony and then accessed the support page. I will call them ASAP, but it looks like at least $330 to have a tech come out and give me an answer. Let me know if anyone has any better ideas. |
HD Love it or Leave it Unregistered guest |
| Posted on Saturday, July 16, 2005 - 01:30 am: |
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Bill,
The answer to your question is a resounding NO!
Buy what you like, but buy the extended warranty.
Then, enjoy the new HD technology. It is awesome! |
New member Username: Hillboy
Post Number: 6
Registered: May-05
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| Posted on Saturday, July 16, 2005 - 10:33 am: |
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why pay 300 dollars for a tech to come out. A good tech will know what it is when you explain it to them and save the first wervice call. I called a couple guys until I found one who knew what it was. He was 80 miles away and said I will order you a light engine, it will be here in a week thenI will come out and put it in. Took him less than 2 hours one trip 1600 dollars for the part. |
Unregistered guest |
| Posted on Saturday, July 16, 2005 - 04:21 pm: |
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We have a Sony back projection tv that's maybe 1.5 yrs old. We unplugged it to changing the flooring and when plugged back in it won't come on. My husband thinks he remembered having to put a code in when he bought it but can't find the book right now. Does anyone have the answer?
Thanks |
New member Username: Perturbed
Post Number: 1
Registered: Jul-05
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| Posted on Saturday, July 23, 2005 - 04:21 pm: |
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This page came up first on google, and it is exactly what appeared on my tv (KF-60we610) last friday. Talking to a service tech today, I had difficulty describing it. He asked "Does it look like a road map?"
"Yes!"
"It's your optical assembly. Costs $1800.00"
"!!!!????"
I asked him how many tv's he's seen this on, and he told me he's only seen three do this. He claims it's a rare occcurance. I countered, that, after being on these forums I think it's more widespread. No, he said, these forums are loaded with fake posts designed to make sony look bad.
So.... apparently all of you aren't real people....
Gimme a break!
As far at the occurance being "rare" how many of these big-screen tv's does Sony sell anyways?? They aren't exactly ubiquitous where I live.
Given the price of the part, the tv will probably sit until I decide what to do with it.
My warranty expired June 15th. I would have thought a $5G (Canadian) tv would have more reliability than this!
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| Posted on Sunday, July 31, 2005 - 10:05 pm: |
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Same thing just happened to my set. (A 42" WEGA) Had been unplugged while we were gone for a couple of weeks. First time I turned it on...there were the marks. Tried running it all day to see if they would go away per the one post above. Didn't work. |
6200 above sea level Unregistered guest |
| Posted on Wednesday, August 03, 2005 - 02:51 am: |
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My Dad's Tv has just did the same thing. In 2 locations there are those yellow circuit lines. His was a demo from circuit city, and he has an extended 2 year warranty purchased in 12/04. Sounds like in between a year or 2 these sets malfunction, sucks but I told him not to buy a Sony product. |
New member Username: Sync
Post Number: 1
Registered: Aug-05
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| Posted on Wednesday, August 03, 2005 - 03:48 am: |
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I just have this kind of problem, bought it about 2 years. I'll u/l my photo.
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| Posted on Thursday, August 04, 2005 - 06:12 pm: |
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I recently purchased a 42" WEGA and I've had it less than a month. I have a 30 return policy if I was not pleased. Should I return it and buy a different model or do others do this as well? |
New member Username: Perturbed
Post Number: 2
Registered: Jul-05
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| Posted on Thursday, August 04, 2005 - 09:26 pm: |
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I can't say I can personally recommend the TV. It has a great picture, but with a potential for a costly malfunction |
New member Username: Billwang88
Long Beach,
CA
USA
Post Number: 4
Registered: Jul-05
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| Posted on Friday, August 05, 2005 - 01:42 pm: |
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tall1,
If you decide to keep it, definitely get the longest warranty you can afford. Also check to make sure the light bulb is included as part of the warranty.
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| Posted on Tuesday, August 09, 2005 - 08:07 pm: |
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My 50" KF50WE610 has the same problem. Purchased in Oct 03, problem appeared in May 05, 19 months. Tech tried cleaning twice, Sony advises to replace optical unit, $800 part + labor. Sony is giving me the runaround, but is offering to cover half the cost. I'm waiting for a Sony Customer Service supervisor to call back tomorrow, as I am now going for full coverage, even though it is out of warranty. The tech described the problem as an LCD failure, not dirt, as it can not be cleaned, it is inside the LCD surface, somewhat of a blackened appearance on the interior of the blue LCD. |
Unregistered guest |
| Posted on Wednesday, August 10, 2005 - 12:26 pm: |
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I also had the problem on my 1.5 yr old TV, a patch about 2" x 4" , that all the previous posts have described. The first time it appeared, the patch gradually decreased in size, but didn't disappear entirely. The next day, it reappeared in a larger, denser area, but gradually decreased in size over several hours, until it disappeared entirely. Checked with the Sony-certified technician, who said the light engine had to be replaced, but managed to get Sony to pay for it. He changed out the unit, and the problem went away. Will it come back? I don't know. The fact that so many others have had the same problem suggests that Sony will ultimately have to acknowledge a basic design defect, make a correction, and offer it as a recall item. |
Bronze Member Username: Builder1
Beantown,
MA
Post Number: 27
Registered: Feb-05
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| Posted on Wednesday, August 10, 2005 - 01:09 pm: |
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I will never buy Sony again.
Purchases: (2) SONY KF-42WE610 about 1.5 yes ago.
One of them had no screen problems so far, but has a problem with the power, maybe a cable box problem though and not the TV.
The second one began having green circular spots a couple of inches in diameter. New light engine is what they told me which is the cost of the TV practically - it was under Sony warranty.
But now I don't believe they are covered so if something goes I'm going to be screwed. Sony has not taken respobsibility for anything, just like with their PSP fiasco.
There are better brands out there |
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| Posted on Saturday, August 13, 2005 - 02:45 pm: |
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My wife and i purchased a KDF55WF655 and just saw this same (yellow pixel patch) problem today. Called Sony tech suport - will let everyone know how it turns out.. Thankfully we bought the 5 year ex svc plan for this.. |
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| Posted on Sunday, August 14, 2005 - 01:48 pm: |
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Looks like grounds for a class action lawsuit.
Obviously it's the same defect that is not the fault of the user. Warranty aside, Sony cannot reasonably expect people to spend this money to use the equipment just 1.5 years.
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Bronze Member Username: Tombo777
Post Number: 85
Registered: Jul-05
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| Posted on Sunday, August 14, 2005 - 02:07 pm: |
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Why not? People will see this thread and STILL buy that SONY....
DLP technology is not much better.....
CRTs still rule the roost and will for awhile to come.
I have never seen a technology where the normally useless EW is a mandatory purchase as much as in these fixed pixel TVs.... |
No Credibility, tom Unregistered guest |
| Posted on Sunday, August 14, 2005 - 02:34 pm: |
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Rant, rant, rant....
You're simply not believable!
Foolish ignorance is not sellable.
CRT's suck! |
Bronze Member Username: Tombo777
Post Number: 96
Registered: Jul-05
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| Posted on Sunday, August 14, 2005 - 03:08 pm: |
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Foolish ignorance is not sellable. ????
Oh yes it is.....Ask Sony or Samsung. Not only is it sellable it is profitable as well!!!! |
No Credibility, bong Unregistered guest |
| Posted on Sunday, August 14, 2005 - 03:48 pm: |
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Is lunch over?
I see the CRT zealot has returned.
CRT's suck! |
sidxfiles Unregistered guest |
| Posted on Sunday, August 14, 2005 - 05:01 pm: |
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Hi, On my Grand Vega KF-610 I am having the buzz, green light returns to red and tv won't go on problem. The red lamp warning light is not on, but it sounds like it could be the lamp anyway. Is that correct? |
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