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Thread: Archive through March 11, 2004 |
    
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| Posted on Monday, February 16, 2004 - 11:18 pm: |
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"At least Sony has the cojones to admit technical problems and fix them. "
You on crack??? Sony NEVER admitted the problems with the WEGA line (36" and 36" XBR) sets. Faulty board (Red overdriven), bad cap ($40 part..$200 labor), Screen clipping, and left2right brightness. Who in their right mind would design a set that weighs over 270lbs and no handles? Then have salesfolks tell ya "They dropped it in shipping..did you insure it?"
The sets are too heavy and SONY quality control almost non-existant. Sony sells its name. Just look at the warranties! Sony has 90 Day labor. Hitachi and Panasonic over a year. More on parts.
Don't even start me on Plasma sets (Line up the Jones's...or should I say Lemmings?)
After reading this forum, avsforum, and epinions, I think its clear, folks are being duped for BIG bucks and are the "beta" testers for substandard technology. I will bet that places like CC, Bestbuy, Sears..., will start complaining to vendors as they are amassing many defective units.
$500 for a TV set is one thing...but $3000+ for a set that whines, clicks, hums, arcs, blurs, bulbs blow ($300 a pop..no pun), resolution is average and colour issues...everyone should send a message buy NOT buying anything for the next 6 months.
Shame on Sony. Shame on Samsung. And where are the DVI-equipped receivers, changers and players? |
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NoMoreHitachis Unregistered guest |
| Posted on Monday, February 16, 2004 - 11:38 pm: |
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Recent purchase of 50v500a with 2 major complaints.
1. Fan noise (common complaint)
2. right speaker grill has a pattern of 24 small blocks, extremely annoying to see on big $$$$
LCD. Does anybody else have 50v500 with pattern showing on the speaker material?
Hitachi's response, this is normal & not covered by the manufactures warranty, I have never seen a photo in any ad's displaying this "normal" feature.
Hitachi needs some serious training in "customer service". I received the same answer after talking to a so called supervisor.
I'm totally unhappy with the response from Hitachi, and would not suggest purchasing any of their products. |
New member Username: Triplesevn
Post Number: 1
Registered: 02-2004
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| Posted on Tuesday, February 17, 2004 - 04:03 am: |
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I ordered or should I say pre ordered the Sony KF50 this week. The salesman from PlasmaBay.com advised me of a 3 week wait on these TV's.
Today at Circuit City, I was admiring the Hitachi 50. When I asked the sales person about it then referred to my recent order, I was told that the wait for the Sony was not 3 weeks but 3 MONTHS! Sony has BULB circuiting issues and has advised all dealers not to expect shipments for 3 months. To my surprise, I was absolutely shocked! But I am happy as I think the Hitachi is a better TV and will be purchasing my 50 inch tomorrow using the great advice from all of you here.
I live very near the ShopSunshine store in NYC. I would buy the TV from them but they do not have any left in stock so I will head to CC and Sears tomorrow and bargain with them. Hopefully I can get the matching deal. I printed up the Sears policy on Price Matching too just in case.
Hope it works out and when I get mine, I'll be sure to come back with Positive feedback about my new set. Hopefully....
777 |
Mike123 Unregistered guest |
| Posted on Tuesday, February 17, 2004 - 01:51 pm: |
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No picture, just vertical bars. Sound is OK.
Power off the system completely and leave it off for few minutes; power it on and the picture comes back.
Has anyone faced similar problem with 50V500A? Just checking, I am going to call for service anyway.
thanks for your help. |
chas50v500 Unregistered guest |
| Posted on Tuesday, February 17, 2004 - 10:26 pm: |
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I sent Hitachi the email with all the fan noise clips from this forum. I got a phone call and email from Hitachi. We're making arrangements to have a different repairman come out to the house and check the noise level. I'm not sure how this will work out, but I'm hoping it helps. It appeared to me that they are willing to work things out. I did not receive any additional info regarding this being a major problem. I didn't really expect an explanation because it does not seem to be a major problem throughout the line. At least they now know this thread exsists.
I had a friend over and he was totally amazed at the HD picture. He'd seen HD demos units in the store, but never in a home. It is a really great tv set and while I can live with the noise if I have to, I'd like it to match the same low level in the store.
One thing that did came to mind....my 50V500 is located approx 12-14" from a bare wall. I'm wondering if this adds to the problem. Any comments? |
ARE ESS Unregistered guest |
| Posted on Wednesday, February 18, 2004 - 12:10 am: |
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Bought my 60V500 from Sears last week after vacillating between Samsung DLP and Sony LCD models. The wait is 4 weeks, with delivery scheduled on 13 March. I am a little nervous after reading all the postings of the problems with xxV500 series. Just before I bought the set from Sears, I had gone to CC to compare the Sony and the Hitachi side-by-side. The first day Sony was out with a blown bulb and next day the Hitachi with “color problems”. Having spent ~$4300 (after taxes and 5 yrs warranty), I wonder if I should have waited for things to stabilize with this technology! Could anyone offer me a shoulder? |
New member Username: Triplesevn
Post Number: 3
Registered: 02-2004
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| Posted on Wednesday, February 18, 2004 - 03:58 am: |
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I went today to buy my 50v500 from Sears or CC. I used the "Match Price" deal and I didn't get anywhere with Sears. They told me that Shopsunshine was not a competitor they except. I showed them their own statement that I printed up from the web too. They still wouldn't sell to me for the $2699 price with 10% in diff.
(BJ's, CostCo, BB, CC, JR Richards, and a few others only)
I then went to CC. I spoke directly with the Store Manager as he was about the only one on the floor! He too wouldn't match the price because they do not consider them a direct competitor. I then showed him their website statement and he then began to work with me but very little. After this, I then brought up that another CC was selling the system for $2889. He would only match the other CC store's price and give me a $200 dollar gift card. I found out a bit later though that the gift card was coming with the purchase anyway. And...I am only getting a $200 dollar gift card instead of the $300 he originally said as the price they sold it to me for was below the $2999 min for the $300 gift card!
In the end, I ended up paying $3189 with tax & S&H! No warrenty either but the Hitachi one. So I have 30 days to buy it which I will be doing next pay day. I don't think I got such a good deal but neither of the 2 Sears stores or 2 CC stores I visited would work with me to the extent I was looking for.
When it arrives tomorrow, I hope it was worth the DAY LONG HIKE everywhere to get as good a deal as I got. |
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| Posted on Wednesday, February 18, 2004 - 09:39 am: |
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FYI...Bought the 50V500A from Sears on 2/16 for $2600 AND getting the stand for FREE due to a mail-in rebate going on right now thru 4/3/04. That's a $500 savings! Even if the stand is flimsy, as some say, I'll take it if its free b/c it looks good with the t.v. Just wanted to pass along this info. |
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| Posted on Wednesday, February 18, 2004 - 11:08 pm: |
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FYI...Bought the 50V500A from Sears on 2/16 for $2600 AND getting the stand for FREE due to a mail-in rebate going on right now thru 4/3/04. That's a $500 savings! Even if the stand is flimsy, as some say, I'll take it if its free b/c it looks good with the t.v. Just wanted to pass along this info.
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Where is this Sears located at? |
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New member Username: Triplesevn
Post Number: 5
Registered: 02-2004
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| Posted on Thursday, February 19, 2004 - 02:44 am: |
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Please tell which Sears this was? CC told me that if I find a place such as Sears that beats their price, then they will give me another gift card to match.
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| Posted on Thursday, February 19, 2004 - 01:15 pm: |
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This Sears is in San Antonio. They had it on sale for 3134.99 for Presidents Day Sale, another store had it on sale for lower so they price matched it and then I had a 10% coupon that Sears had sent for moving into the area. I saw in the paper that they're having 10% off sale now thru Sat anyways. This was the 3rd Sears we dealt with & the guy just worked with us, b/c the other 2 Sears wouldn't budge on price at all. SO its all in who your salesperson is, like other people have said before. Harley, you're in NY anyways right? So the Sears there should match the ShopSunshine store b/c they are a physical store. Go to another Sears or talk to manager. |
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| Posted on Thursday, February 19, 2004 - 04:50 pm: |
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Just had my 50v500a (not sure of the difference between "A", and "non A" sets) delivered last Thursday. Finally ended up getting it from Ultimate Electronics. Had them PM Sears, after Sears couldn't deliver the TV as promissed. Originally got a price from a local store in St. Louis of $2970, then I had Sears price match it, + 10% of the difference, +10% off of that for using their credit card. Brought the TV price to $2644.28, + $40.00 delivery, + $399.99 for a 3 year service plan. Total before tax $3084.37 - 12 months free financing. Sears kept pushing my delivery date back, so I had Ultimate price match the Sears TV price, + they has 24 months free financing, + they had a 5 year warranty for $349.95. Total @ Ultimate, with delivery, and 5 year plan - $3033.85 + tax.
My set does have some fan noise, but I haven't made up my mind if it's enought to complain about. If the set has the volume above 14, it's not noticable. Picture is great, especially with my progressive scan DVD player. I'm waiting to get a Dish Network HD 811 receiver, but they are back-ordered through Dish.. I pre-ordered one, to take advantage of their offer for existing customers. I'm able to upgrade for $200.00. I've been waiting almost 5 weeks for the 811 receiver, luckily I was somewhat proactive in ordering ahead of time, and should have it in another week or so. |
cttompkins Unregistered guest |
| Posted on Friday, February 20, 2004 - 05:16 pm: |
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I bought a 50v500a this past weekend, and I am also bothered by the fan noise. Reading the posts here and from other sites (regarding other TV's, such as Sony), it seems that this problem is pretty common. Since some people don't seem to have a problem with the noise, I am wondering if it is caused by the way the TV is set up in the room. My TV is kitty cornered against a couple of wood paneled walls. I am thinking that the fan noise is bouncing off of those walls which makes it sound louder. I think I will look into some acoustic tiles or something to put on the walls behind the TV. |
New member Username: Biged
Post Number: 4
Registered: 01-2004
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| Posted on Friday, February 20, 2004 - 09:59 pm: |
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I know there's been a lot of postings concerning fan noise. As a 2 month 50V500 owner, I'll tell you that excessive fan noise is not the standard with this equipment. I will admit that the first model I had did manifest excessive fan sound ("high pitch"). But I had CC come and exchange it (because of a screen problem) and the model I have now is not loud at all (below the noise of my refrigerator in the next room). I was highly concerned, like many of you have expressed, before I bought the Hit. But now that I have a very acceptable LCD fan sound, the 50V500 has no peer. My recommendation is to have the vendor you bought it from replace the entire unit. This is probably a QC problem at the factory (pretty unsat I agree) but the overall design is sound. Replace your unit (or fan) and enjoy. There's really no peer short of Plasma!!! |
Bronze Member Username: Seeker
Post Number: 17
Registered: 12-2003
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| Posted on Saturday, February 21, 2004 - 10:14 am: |
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I think MELL has the perfect way of measuring the fan noise...if it's louder than your refrigerator, it's not the way it should be. Ours is also two months old and the fan is not noticeable unless you put your ear by the back (when the normal sound is on) or when it is turned off and cooling down.
The 50V500 is really great and there's no reason for anyone not to be able to enjoy it because of a faulty fan |
Anonymous Guy Unregistered guest |
| Posted on Saturday, February 21, 2004 - 12:31 pm: |
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The 50v500 has huge troubles. If you have a set without the noise, you are lucky. Everyone I know that bought one has returned it. The fan noise really manifested itself on my set in the 4th week (before then it wasn't worse than my frig). I got a replacement 50v500 from CC, and the noise started on the first day.
Now I sincerely believe that if you hold onto one, you are holding on to a ticking time bomb. |
New member Username: Biged
Post Number: 6
Registered: 01-2004
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| Posted on Saturday, February 21, 2004 - 12:50 pm: |
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Anonymous Guy, There's way too many people in this discussion that are happy with their unit for it not to be just my unique situation. I agree that there was a definite QC problem with the fans, but to say the unit has "huge troubles" I think is an overstatement. I would say either you stick with it and make the vendors replace/make good on their warranties or you jump over to a comparable LCD (like the SONY WEGA) and deal with it's unique issues. I'll keep enjoying my Hit until the bomb activates--then call CC to replace it with another. |
Bronze Member Username: Seeker
Post Number: 18
Registered: 12-2003
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| Posted on Saturday, February 21, 2004 - 02:09 pm: |
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Hey , could the problem be where the set was manufactured??? Our set is the 50V500 (no "A") and is quiet. How about you, MELL? Anonymous Guy? All you out there with noisy fans...is yours an "A" model? Let's try to find a common thread in the noisy units. |
New member Username: Biged
Post Number: 7
Registered: 01-2004
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| Posted on Saturday, February 21, 2004 - 02:37 pm: |
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Best Deal, Yeah mine is the sraight 50V500. I purposely didn't want to get an "A" model as it seems all the posts on the "A" have mentioned some sort of problem. My manuf. plate on the back notes assembly in Tijuana---not too comforting!! I think you're right about the "A" models factory location being connected to all the references to fan noise. I just finished watching a music DVD on my set and I continue to be amazed by the quality of the picture!! Needless to say, I couldn't hear the fan humming with Rob Zombie being filtered through my home theater system!! |
50v550a owner Unregistered guest |
| Posted on Saturday, February 21, 2004 - 11:55 pm: |
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I have a 50v500a built in Oct 2003 and there is no audible fan noise, no 'stuck' pixels just an amazing picture. I've set the output on my Time Warner HD cable box to include all possible outputs and like magic the TV automagically sets the aspect based on the signal. Six weeks and no problems at all. I did get the 5 year protection plan from HH Gregg for 200 bucks since the technology is so new. HD programming is amazing, DVDs are spectacular and my SD is really good when viewed in the right aspect. |
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| Posted on Sunday, February 22, 2004 - 11:44 am: |
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Hi there: I am considering buying the 50V500 today from Sears. The salesman said that extended 5 year warranty which costs $599 includes replacement bulbs. Can anyone confirm or dispute this before I make the deal? I am concerned because the warranty agreement states that "expendable items" are not included, but also says that parts will be replaced due to normal wear and tear. So what's the story? Can anyone set the record straight? Thanks a lot for any consultation and advise you can provide. |
JMS@Cols.Oh Unregistered guest |
| Posted on Sunday, February 22, 2004 - 07:47 pm: |
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The factory warranty on this TV is 1 year parts and labor except the bulb which is 90 days. Why? Hitachi knows that bulbs are expendable. You can rest assured Sears does too. Salesmen (not all, of course) will say anything to sell extended warranty. Their income and continued employment depends on it. I know whereof I speak.
The bulb assembly is user replaceable via the front panel. An earlier poster saw the part available online for $200. I have not confirmed this.
My 2 month old 50V500A is still going strong. No problem with fan noise either.
OOPS, it's 'bout time for Sex and the City--which is sadly not in HD. Toodles and good luck to you. |
steve reiter Unregistered guest |
| Posted on Monday, February 23, 2004 - 02:40 pm: |
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can anyone tell me the pixel burnout/dead pixel rate of LCD tv's in general. I hate it on my laptop, and would hate it even more on a 2000-3000 TV
thank you in advance |
Unregistered guest |
| Posted on Tuesday, February 24, 2004 - 12:25 pm: |
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Had ours now for 10 days, no problems whatsoever. Took Ultimate Elec. 6 weeks to get one after the Christmas rush. Fan is less noisy than our refrigerator or our Tivo unit. Pictures over our SD Directv unit are wonderful, especially after I tweaked it with the Video Essentials DVD. Progressive scan DVD is excellent also. Now we're contemplating doing the $99.00 Directv HD deal. Don't know if there is enough content yet to justify the monthly price though. Price was $2879.00 + $399.00 4yr. warranty. |
Researcher Unregistered guest |
| Posted on Tuesday, February 24, 2004 - 02:39 pm: |
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Recently purchased a 50V500 at Sears in NJ. Please note it was advertised as a 50v500 but I was delivered a 50v500A. Went to sears and they said this is the only model in the Sears inventory. Has any other Sears purchaser noticed this? I proceeded to call Hitachi to determine the difference and they said the only difference in the "A" and "non-A" models is placement of parts but that the functionality was the same. They claim the "A" designation is for servicing purposes in the event the unit has to be fixed or maintenanced. Has anyone heard this before? I would be interested in others calling Hitachi with the same question and comparing answers. I'll be dealing with Sears on this matter as well. BTW, thanks for all the posts with very helpful information.
Stand - Tech Craft PTV58 looks great with the TV. |
Bronze Member Username: Seeker
Post Number: 19
Registered: 12-2003
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| Posted on Tuesday, February 24, 2004 - 04:35 pm: |
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TO: BOB J
What is the Video Essentials DVD you spoke about? Is it only for Directv or will it tweak the picture for any reception of SD such as our Cablevision? Is this something that can be purchased anywhere and if so, what is the title of the DVD? Cost of DVD? |
Bronze Member Username: Seeker
Post Number: 20
Registered: 12-2003
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| Posted on Tuesday, February 24, 2004 - 04:46 pm: |
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Reasearcher:
I also called Hitachi before I purchased the TV since I figured the "A" model was a newer model and would probably be better. Hitachi told me they were IDENTICAL and that the "A", non "A" were interchangeable and it made absolutely no difference in quality or physical design. I guess it all depends on who you get to lie to you...some lie one way and others do it differently.
I also bought mine in NJ from Sears and was delivered a non "A" but since I have no problem, I'm not going to complain...especially since I don't know which one I would choose if I did have a choice. |
findgareth Unregistered guest |
| Posted on Tuesday, February 24, 2004 - 08:12 pm: |
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Had a service tech out to look at an odd screen fault. He said the "A" designation is due to a small redesign of the light box for easier servicing/dust encroachment. No performance difference. And yes, my fan is noisy at statr up, but settles down after a min. or so. Compared to a friends new Sony that just blew a bulb after a few months, I have no complaints. Love the picture, love the controls. |
Researcher Unregistered guest |
| Posted on Wednesday, February 25, 2004 - 08:44 pm: |
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Best Deal,
Thank you. Spoke with a Sears manager today who proceeded to tell me that Hitachi told him there was no "A" designation. More lies and absolutely nonsensical. They are offering an exchange . . . At this point, I'm annoyed but I'm not sure it's worth the redelivery hassle since the picture is great. Thank you again. |
New member Username: Mcguiga11
Post Number: 1
Registered: 02-2004
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| Posted on Wednesday, February 25, 2004 - 09:53 pm: |
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Where can I get a replacement bulb for hitachi 50v500a? |
New member Username: John_s
Post Number: 2
Registered: 02-2004
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| Posted on Wednesday, February 25, 2004 - 11:23 pm: |
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john mc:
Earlier on this thread a poster found a parts supplier: Jan 6, 04 by Anonymous. I'm not good enough to reproduce it here.
BTW, are you related to McGuigan winery in Australia? |
Bronze Member Username: Seeker
Post Number: 21
Registered: 12-2003
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| Posted on Thursday, February 26, 2004 - 04:24 pm: |
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John McGuigan:
Are you asking about the bulb out of curiosity or has the bulb burned out??? If a burn-out, how long did you own the Hitachi? |
New member Username: Ssingh172
Post Number: 1
Registered: 02-2004
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| Posted on Thursday, February 26, 2004 - 06:16 pm: |
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I just wanted to let you guys know my story with the 50v500....we bought the tv at the beginning of the year and noticed after a few weeks that there was this red/pinkish glare (looked like a photo negative)...it would come on from time to time...than it would come on all the time. We had someone take a look at it and he deduced that there was something wrong with the LCD engine drive and it needed to be replaced. Well instead of doing that the tv was still under 30 day circuit city gurantee so I just exchanged for another one...the story continues
The Tv seemed to be working fine after that...however I noticed that whenever I viewed in 4:3 expanded or 16:9 standard in High Def, I would get partial cut off on the top and bottom of the screen image (i.e. if a stock ticker is going along the bottom part of it than it would be partially cut off). In regular 4:3 standard mode everything was fine....again we had service guys come out and look at it...they couldn't fix it in the service mode of the tv, and said they'd go back and research it. They called me back maybe an hour later saying that was how the image was displayed and it was normal??? Its normal when your watching an ABD High Def telecast of Millionare and half the answers at the bottom of the screen are clipped?? I was wondering if anyone had any similar problems or noticed clipping when you expanded to widescreen on the 50v500? |
Jeffster8 Unregistered guest |
| Posted on Thursday, February 26, 2004 - 07:28 pm: |
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Simon Singh how and from who are you recieving your signal(Dish Network, DirecTV or cable co.)
I have Dish Network and by going to the menu screen(Dish Network) select what format you are viewing 4:3 or 16:9. Hope this helps.
I have had my 50V500 since Dec.18 2003 and have had no problems with the TV. There is no fan noise and the picture is A++++. I have the 50V500 model without the "A". |
New member Username: Ssingh172
Post Number: 2
Registered: 02-2004
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| Posted on Thursday, February 26, 2004 - 07:36 pm: |
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I get digital cable from Comcast....and I can set the screen positioning from the cable box or through service mode on the tv....but it either shifts it up or down...but it doesn't shrink the whole image so I still get clipping.....also trying to adjust from the cable box won't help when I play DVD's, where the problem also exits.....Thanks for responding though |
Are Ess Unregistered guest |
| Posted on Thursday, February 26, 2004 - 10:04 pm: |
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Are there any owners of 60V500 models? I ordered mine from Sears 2 weeks ago, and was told that it could take another 2-6(!) weeks for it to be delivered. Has anyone else faced a similar delay? |
Are Ess Unregistered guest |
| Posted on Thursday, February 26, 2004 - 10:12 pm: |
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Flick: My Sears salesman swore that the bulb replacement is part of the $599/5yr warranty deal. So, I made him put it in writing, with his ID. |
New member Username: Ssingh172
Post Number: 3
Registered: 02-2004
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| Posted on Friday, February 27, 2004 - 02:18 am: |
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Anyone know how to access the service menu on the 50V500? |
New member Username: Newbieny
Post Number: 5
Registered: 12-2003
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| Posted on Friday, February 27, 2004 - 11:10 am: |
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Simon Singh, go to http://www.avsforum.com/ and I'm sure you can get an answer on that. But be careful though, service menu is not something you want to mess around. I think the cut-off problem is normal for the 4:3 expanded mode, because it expands it from 4:3 to 16:9 screen (cut-off is more if you use zoom). It should work for 16:9 standard though, especially to HD signals. Maybe you can try to set the 480 overide to off on the cable box so all signal will come in as in 16:9 format. |
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| Posted on Saturday, February 28, 2004 - 02:28 am: |
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Hitachi 60v500a- Where are they. Myself and a friend ordered two 60v500a here in New York on January 7, 2004. We were told that the tv would not be available until January 28. Well come January 28, we are told that the set is still not available until the end of February. Now as of just recently we are told that the tv is not schedueled to arrive until March 27. This info is straight from Hitachi, I spoke with a rep. They say that the 60v500a is on national backorder so noone in the US can get a hold of this TV right now since large demand during the holidays sold them out. They say they are in the process of producing more. Just to let everyone out there know we got each tv for
tv for $3000,
stand $325,
4yr ext warr $299(covers all internal parts)- warrenty signed by store manager to cover all
delivery 50
1yr interest free
tax 8.25%
Total out the door-$4150.00
Problem is we still have no tv and we are already being billed for it. Seems to be the store policy. Hope this TV is worth it once it comes. I saw the samsung DLP next to 50v500 and the samsung picture was much clearer. I hope that they just didn't have the tv set properly. Anyway if anyone has any other info on the 60v500a let me know. If I hear anything I will keep you all posted.
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| Posted on Saturday, February 28, 2004 - 02:31 am: |
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Hitachi 60v500a- Where are they. Myself and a friend ordered two 60v500a here in New York on January 7, 2004. We were told that the tv would not be available until January 28. Well come January 28, we are told that the set is still not available until the end of February. Now as of just recently we are told that the tv is not schedueled to arrive until March 27. This info is straight from Hitachi, I spoke with a rep. They say that the 60v500a is on national backorder so noone in the US can get a hold of this TV right now since large demand during the holidays sold them out. They say they are in the process of producing more. Just to let everyone out there know we got each tv for
tv for $3000,
stand $325,
4yr ext warr $299(covers all internal parts)- warrenty signed by store manager to cover all
delivery 50
1yr interest free
tax 8.50%
Total out the door-just under $4150.00
Problem is we still have no tv and we are already being billed for it. Seems to be the store policy. Hope this TV is worth it once it comes. I saw the samsung DLP next to 50v500 and the samsung picture was much clearer. I hope that they just didn't have the tv set properly. Anyway if anyone has any other info on the 60v500a let me know. If I hear anything I will keep you all posted.
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New member Username: Tommy_e_h
Post Number: 1
Registered: 02-2004
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| Posted on Saturday, February 28, 2004 - 07:37 am: |
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jole b, I just recivied my Hitachi 60V500A last night. I ordered it from Ultimate Electronics on January 24. They told me then that it would not be in till Feb. 10th and that got bumped to Feb 20th. After they hooked it up I checked for any pixels that may be stuck or dead, I saw none. And there is no fan noise yet. Hopefully it will remain this way. We don't have a Hi-Def feed yet but it's scheduled fro Tuesday. But now I hear that VOOM has a new offer with no money down, so I will check that out.
The picture, even in standard definition is great. I too called Hitachi and said that they had just realy under estimated demand for this product line. Best of luck |
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| Posted on Saturday, February 28, 2004 - 12:40 pm: |
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Just got my 50V500A a few days ago from Sears (Clay, NY) for just under $3,000, with free stand. Excellent picture. I was concerned about the fan noise after reading so many bad reports, but I'm happy to say there is virtually NO fan noise at all. You'd have to have your ear near the fan to know that it's even running. Very happy with the set so far. |
New member Username: Ssingh172
Post Number: 4
Registered: 02-2004
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| Posted on Saturday, February 28, 2004 - 01:41 pm: |
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Well, I guess I did get an answer to my aspect ratio question.....IT IS NORMAL. I guess that when you go from 4:3 standard to 4:3 expanded you do lose some of the picture.....and the Hi Def clipping was my signal, and I just adjusted the vertical positioning. I'd still like to know if anyone knows how to access the service menu on the 50V500. As far as picture quality its pretty good and I hope I won't have more problems in the future. |
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| Posted on Saturday, February 28, 2004 - 06:35 pm: |
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The following are two responses I received from hitachi today regarding some questions I had about the Hitachi LCD rear projections. Hope this helps anyone, and if you have any questions I can try to get them answered through Hitachi, although they don't always have the answers.
Dear Hitachi Customer,
Thank you for writing.
I apologize for the inconvenience.
At this time, we are not aware of a backorder through Hitachi.
Unfortunately, we do not have the internal distribution information of our dealers to know if there is a backorder through their systems.
I can only recommend contacting another local dealer to see if they would be able to assist.
There is no difference between the model with an "a" at the end of the model number. This "a" is a production marker for internal tracking.
If you have any further questions about this or any other Hitachi product, feel free to write or call our technical assistance number at 1-800-HITACHI. Again, thank you for your interest in Hitachi.
Dave
Hitachi Consumer Electronics
Dear Valued Consumer,
Thank you for visiting the Hitachi website and for your inquiry.
The model 50VX500 features a Deep Black anti-reflective shield which results in a better picture in higher light environments. It also comes with a Smart Remote, for further convenience.
Product specifications on these units can be found by following the links below. I hope this information is helpful.
50VX500
http://www.hitachi.us/tv/browse/lcd/lcd/50vx500.shtml
50V500
http://www.hitachi.us/tv/browse/lcd/lcd/50v500.shtml
Please write back if I can assist you further.
Dave
Hitachi Consumer Electronics
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| Posted on Sunday, February 29, 2004 - 12:48 am: |
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Thanks for the info Tommy, I hope the ones we get are good, like I said the picture on the DLP I saw is awsome, I hope the Hitachi can match it in quality. |
New member Username: Valdemar
Post Number: 1
Registered: 02-2004
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| Posted on Sunday, February 29, 2004 - 08:57 pm: |
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HELP! I just purchased the 50v500a model from Sears and had to replace it because of a big red spot on the screen. Now, today a second set was delivered and this one has a dark spot on the screen. I don't know if I made the right decision in getting this set, but I'm getting tired of not being able to enjoy this set.
Can anyone tell me if I could get a better deal in another store. I payed $3,650 including tax and delivery. I want to try a price match with Sears.
Thanks all. |
New member Username: Ekalbs4
Post Number: 3
Registered: 02-2004
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| Posted on Sunday, February 29, 2004 - 11:48 pm: |
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I've had some problems with my Hitachi, but first:
I purchased the 50V500 model from CC at $3,299 on the 16th of this month. Also bought the stand for $499. It makes me sick to see the great deels others are getting. I did get a $300 gift card to CC. Any tips where I can print out a price to take to CC and get them to do a price match.
More about my problems:
Tonight (2/29) I noticed that there is about a 2" light pink/purple smudge on the screen. Disappears in black backgrounds, but otherwise it is very obvious and permanent. I plan to take advantage of the 30-day return policy.
I don't think this is the dead pixel problem I've read so much about on this site, but I honestly don't know what that looks like. That sounds like a much smaller (tip of a pencil) type of permanent coloring problem. Any tips on how to inspect my new TV for dead pixels?
The fan noise drove my crazy at first, but I've started to get used to it. I can't believe that some people have posted that their fan noise is unnoticable. Hope I get one like that on the exchange.
If I exchange my tv at CC within the 30-day time frame, does anyone know whether I get a fresh 30-days with the second tv?
I hope my early troubles with the Hitachi can be fixed because I think it is a great tv. Can't wait to get hooked up to Dish Network satellite tv with HD programmming and to purchase a new progressive scan DVD with component output with my CC $300 gift card.
Any recommended changes I should make to the default audio/video/etc settings, I haven't a clue?
Other note, I have not been impressed by the Samsung DLP's that I've seen displayed at BB or CC. At both stores they were side by side with an LCD and the color on the DLP was horrible. Grass and skin colors were way off for my taste and it appeared to have a dullness rather than a brightness. Hopefully for DLP these TV's were merely in need of adjustment, which is probably the case.
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| Posted on Monday, March 01, 2004 - 03:45 am: |
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My friend and I am were told that our hitachi 60v500 televisions are in and are being delivered today. I'll keep you all posted on the status of the sets when they are set up. I'm keeping my fingers crossed. Also I wanted to correct our total price of the 60v500.
TV-$3000
stand-$325
4yr ext warr-$399-all internal parts covered signed by store manager.
Delivery-$50
Tax 8.75%-approx $330
Total out the door-$4105.00 |
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