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Thread: Archive through August 02, 2005 |
    
BrianBigBrain Unregistered guest |
| Posted on Sunday, February 27, 2005 - 09:22 am: |
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If you have had problems with the lamp unit life of your Panansonic LCD TV visit http://www.PetitionOnline.com/panbulb/petition.html |
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Relevant Product Info
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Unregistered guest |
| Posted on Monday, March 21, 2005 - 11:20 am: |
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I have had 2 lamps go bad in 15 months. The first lamp went bad after about 1,000 hours of use and the second went bad after about 200 hours of use.
The model of my tv is pt50lc13 |
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| Posted on Wednesday, March 30, 2005 - 04:09 pm: |
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My guy says to replace the ballest at the same time Cost w/ bulb ballest and labor $ 866.00 |
Unregistered guest |
| Posted on Wednesday, March 30, 2005 - 09:46 pm: |
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Model PT50LC13. Lamp lasted about 1,000 hours. As a certified electronics technician, I say don't change the ballast until it fails. I am very disappointed with the lamp life. The actual lamp, excluding the case, should cost about $30. I am researching an alternate source for replacing just the lamp and using the original lamp case. If I find a solution, I will post it here. |
TV Psychic Unregistered guest |
| Posted on Wednesday, March 30, 2005 - 11:11 pm: |
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"The actual lamp, excluding the case, should cost about $30."
LMAO!!! I think automobile engines should cost $100. I am researching an alternate source for replacing just the engine and using the original auto chassis. If I find a solution, I will post it here.
TV Psychic |
Bronze Member Username: Vikingknut
Post Number: 14
Registered: Mar-05
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| Posted on Wednesday, March 30, 2005 - 11:16 pm: |
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I hope your sarcasm made you feel better. Why would you blast someone that is just trying to find a better solution and possibly help others? |
TV Psychic Unregistered guest |
| Posted on Thursday, March 31, 2005 - 04:56 pm: |
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"Why would you blast someone that is just trying to find a better solution and possibly help others?"
False hope is never helpful, just ask the family of Terri Schiavo. Supply, demand and manufacturing costs will determine the ultimate price of a projector bulb, not a P/T tech in a dark basement.
TV Psychic |
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 173
Registered: Apr-04
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| Posted on Wednesday, April 06, 2005 - 03:24 pm: |
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a monopoly helps |
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| Posted on Friday, April 08, 2005 - 06:56 pm: |
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Hi, I have a PT-60LC13. Lamp lasted 10 months or some 7200 hours. And Panasonic guarantees a life of 10000 hours. Is this a joke or what? And the lamp costs about $300. Shame on you Panasonic. |
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New member Username: Mopelr
Post Number: 1
Registered: Apr-05
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| Posted on Saturday, April 09, 2005 - 01:05 am: |
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My 50" all of a sudden will not turn on. The green light flashes for a while then goes red. any help here? first LCD |
TV Psychic Unregistered guest |
| Posted on Saturday, April 09, 2005 - 11:59 am: |
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"Hi, I have a PT-60LC13. Lamp lasted 10 months or some 7200 hours. And Panasonic guarantees a life of 10000 hours. Is this a joke or what? "
It must be a joke! There is no guarantee! Plus you watched TV 24/7 for 10 months? I don't think so!!! Hell if you did you need a life not a light bulb.
Everyone remember what light bulbs do best: Two things, they change electricity into light and they burn out. It appears these bulbs are doing what you would expect.
Either purchase a different TV or an extended warranty. Save your crying for the Pope!
TV Psychic |
bollocks Unregistered guest |
| Posted on Sunday, April 10, 2005 - 11:39 pm: |
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TV Psychic - firstly 10 months at 24 hours a day would be 7440 hours (thats giving each month 31 days) Unless you are living in a part of the world which ceases to abide by the rules of time and space. You could have possible gotten hold of HG Wells Time machine in which case i stand corrected. Dont you ever turn that thing off!!! |
New member Username: Crackedthecase
Black Eagle,
Montana
U. S. A.
Post Number: 3
Registered: Apr-05
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| Posted on Thursday, April 14, 2005 - 08:14 pm: |
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Bulbs on my Panasonic PT-50LC13 burnt out frequently enough I cracked the case myself after the second one burnt out. First one burnt out after 7 months, second one 4 months.
Approximately 2400 hours of use for the second one.
I opened the case to replace it and examined the inside. Dust, dust and more dust.
Using a vacuum tool to clean computer cases, and motherboards, I removed the dust from inside and off the little path the light passes through to project. Afterward the television sets color was brighter, while white was almost painful to look at. I reset the temperature to cool.
The dust was probably the main cause, although a cold draft occurring when the bulb is on for eight hours could cause the effect of shattering it too.
What I think is; it would be a good idea to stock up on Bulbs. Or I will just wait for the new LCD Big Screen televisions of 2010.
Anyone know where a person could buy TY-LA1000 in bulk? If so, anyone want to buy a couple each and see if we can get the price down to a more reasonable tag?
In the meantime before my new one burns out; once a week; I will turn off the set, let it cool down completely, and in the morning carefully remove the bulb and dust inside and out. |
New member Username: Madmax389
Post Number: 8
Registered: Mar-05
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| Posted on Friday, April 15, 2005 - 09:49 am: |
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"Model PT50LC13. Lamp lasted about 1,000 hours. As a certified electronics technician, I say don't change the ballast until it fails. I am very disappointed with the lamp life. The actual lamp, excluding the case, should cost about $30. I am researching an alternate source for replacing just the lamp and using the original lamp case. If I find a solution, I will post it here"
Any luck yet Carl? I tried several bulb distributors to no avail, but I'm betting that the bulb itself can be purchased somewhere in the world, (TV Psychic's inane ranting aside)...
MadMax |
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| Posted on Saturday, April 16, 2005 - 12:06 am: |
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I am the USER of Panasonic brand but after my very BAD experience of LCD TV pt-50lc13 I want to sell my Tv buy HALF COST. I PAID $3200 and lamp fuesed in 10-month 13-days. Under warranty LAMP replaced after 13-days by panasonic service provider and that bulb BLAST within less then 5-months. Now my TV is out of warranty and Service provider asking ofr Visiting fees $89 plus parts and labour cost me another $350.00 plux taxes.
This tv maintenance cost $100 per month plus paying $72 for DISNETWORK.
I lodged complaint to PANASONIC AND SENT MY RECEIPT WITH MY REQUEST TO REPLACED THE LAMP, WITHIN THE STIPULATED PERIOD OF LIFE, ATLEAST WE CAN GET 5000 HRS OF LIFE INSTEAD OF 10,000HRS LIFE OF PARTS# TY LA1000, WHICH IS COSTING ME $299 PLUS TAX AND SHIPPING.
WHO IS MAD GUY TO MAKE TRUST ON Panasonic products, since i was making fully trust on my PANASONIC PRODUCTS.
I will never never buy any products from PANASONIC, NOW ONWARDS. ....BHARAT SONI -NEW JERSEY NJ 08520, Tel:609-346-6975 |
Unregistered guest |
| Posted on Saturday, April 16, 2005 - 12:12 am: |
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who CAN HELP FOR FIGHTING WITH MFR : PANASONIC COMPANY FOR wrongly commitment of the life of BULB MODEL/PART # TY-LA1000 if breakdown within less then 1000 hours of life. Original life is 10,000 hours but it failed 2-times within less then 1000 hours and second one within 500 hours.
Any lawer or LEGAL PROCEEDING COMPANY CAN HELP TO SUIT 'PANASONIC COMPANY' JAPAN and get back all money what we spent against PANASONIC LCD 50-INCH TELEVISION MODEL PT 50LC 13, IE STUPID TV.
IDIOT BOX?? |
Unregistered guest |
| Posted on Saturday, April 16, 2005 - 12:18 am: |
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ANY LAWER CAN FIGHT MY CASE FREE OF COST AND SUE THE COMPANY -PANASONIC against the WRONGFUL STATEMENT IN PANASONIC PRODUCT GUIDE AND OPERATION MANUAL, THAT LIFE OF THE LAMP IS UPTO 10,000 HRS AND WORKING FOR 10% LIFE.
I WANT TO SUE THEM BUY $ 3 TRILLION since they sold 30,316 TV OF THIS MODEL AND MADE LOTS OF PEOPLE FOOL, AND EARNED TRILIONS DOLLARS FROM THE CUSTOMER AND GETTING MORE MONEY BUY SELLING THIS stupid bulb TO CUSTOMER.
COMCAT ME : BHARAT SONI 609-346-6975 AND EMAIL : bharatsoni@comcast.net |
New member Username: Tm1945
Loveland,
Co
US
Post Number: 1
Registered: Apr-05
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| Posted on Saturday, April 16, 2005 - 08:55 pm: |
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hmm, I just had my lamp replaced on my Panasonic LCD 50LCD13. I bought it in July of '04. Took them about a week to come and replace it. luckly for me I bought an extended contract that covers everything for 5 years. I'm covered as far as the cost of replacing the lamp, but not happy about having to wait so long for it. |
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| Posted on Wednesday, April 20, 2005 - 03:01 pm: |
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Did anyone figured out why the same bulb (TY-LA1000) blows in PT-50LC13 but works fine in newer PT-50LC14?
Was it a bad batch of lamps, cooling issue, or air filtering issue? |
New member Username: Crackedthecase
Black Eagle,
Montana
U. S. A.
Post Number: 5
Registered: Apr-05
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| Posted on Wednesday, April 20, 2005 - 04:46 pm: |
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Filters? PT-50LC13 manual doesn't show any filters. What kind of filters? There is only one place on the back of the TV set that I can see an access.
The fan appears to be inside of the bottom section, in the back, at the sets stage left and passes air through to the set to its stage right.
I've have got four more years : Extended Service Plan.
Unless this is a general cleaning service area I will have to get the book before I crack the case any further then the lamps install area.
Is there a picture of the sets complete structure available anywhere? |
Bismarck Unregistered guest |
| Posted on Wednesday, April 20, 2005 - 05:04 pm: |
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I just purchased the 60" version, but after reading all this stuff, I'm thinking about sending it back. It costs a fortune, plus is not that sharp and on top paying $400 everytime this peace of crap blows the lamp. No way !! Old TVs are maintanance free and thats the way it should remain with any new technology coming out. |
Frankenstein Unregistered guest |
| Posted on Wednesday, April 20, 2005 - 07:09 pm: |
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PT-50LC13 stoped working after 19 months @ about 10 hours of use a day, that's about 5700 hours, give or take a few. Maybe I just got lucky, or maybe only the ones that have had bad luck are posting? There has to be thousands of people that have bought this model, but I don't see thousands of complaints. |
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| Posted on Wednesday, April 20, 2005 - 11:53 pm: |
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Frankenstein,
good point, however:
when my bulb blew I was upset but I channeled my enegy and computer time to find the replacement lamp ASAP. I only found this site and evidence of big panny lamp problem later by chance and I consider my self fairly internet savvy. Average Joe with this problem will not post here but rather wait in line for the "backordered" lamp. So, IMHO, you are seeing the tip of the iceberg here.
As for your complacement with 5700 hrs, it is still short of the 10000 advertised for your model and your usage pattern was ideal for these HID bulbs. My usage pattern is different: 2-3 hrs watching a pop (DVDs most of the time). And I squized only 1600 hrs from the 5000 hr TYLA1500 lamp operated in economy mode (cinema: 130W vs normal: 150W) in my PT-45LC12.
Looking at your numbers, looks like your bulb survived ~600 power on cycles, very close to the number I estimate for my bulb. If this is confirmed by others, looks like $0.50 per turning on TV. If Panny disclosed the true bulb life statistics, very few people would buy these LCD RP TV sets. I believe the consumers were duped with rosy and misleading numbers.
BTW, did anyone get the advertised 10000 hrs in LC 13 or 5000 hrs in LC12?
If so, please post here and I will stand corrected. |
Johnny Engineer Unregistered guest |
| Posted on Friday, April 22, 2005 - 12:33 pm: |
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Hey, we all wanted that big HDTV screen. (At least my wife did). It was new technology. Engineering reviews said that projection bulbs are good for
500-1000 hours. Looks like they were right. I never did believe the pana-hype. Always figured the 10,000 hours was a (marketing inspired?) "typo".
Still I think the LCD projection was/is the best choice. DLP & Plasma have more expensive problems. It is the price you pay for being on the bleeding edge of technology. Just have to plan on replacing those bulbs. Same for Sony, Samsung, or any other brand. My suggestion is find a local dealer who supports the TV, get the extended waranty, and hope the bulb doesn't go just before the superbowl.
Either that or stick to a 32" CRT, and wait for technology advancements that make the large screen TVs more reliable.
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New member Username: Crackedthecase
Black Eagle,
Montana
U. S. A.
Post Number: 10
Registered: Apr-05
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| Posted on Friday, April 22, 2005 - 01:24 pm: |
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WOW! Now the PT-60LCX63?! What a deal?
I am not a technician, and yet, I can see all the problems these sets are going to have and it is not looking like they are going to get better.
I guess I should use the television set like a regular family: That would be about ten hours of televsion a week. You know, watching the
family hour on week days, or the favorite Soaps opera, then a movie with the whole family on the weekend.
The television might last a couple of months longer.
These bulbs don't like to get cold suddenly.
So, I better get it a blanket and cover it before I open a window letting in the fridgid air.
These ballasts sweat and mainboards get hot and expand, so, while running long shows or playing computer games for hours, I better open a vent in back to let off the heat that is making the mainboard and ballast sweat too much before it causes another breakdown.
I recommend everyone who loves the idea of these sets gets the Extended Service Plan when they buy their next one.
Get a back up bulb so the delays in time while waiting for the new ones aren't driving you crazy.
Anyone thought of cleaning out the vents and the fans blades once a week or so. I vacuumed out the insides of the Bulb case before putting in the new bulb and the picture was incredibly brighter for a about ten days. Dust! Yes! I said, DUST!
Tried all that? Then, send me your fact sheet and I will sign your petition. No fact sheet, No sign. |
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| Posted on Friday, April 22, 2005 - 07:41 pm: |
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Johnny,
Could you please elaborate on:
"Engineering reviews said that projection bulbs are good for 500-1000 hours."
Any links, references?
Thanks! |
LampGuy Unregistered guest |
| Posted on Saturday, April 30, 2005 - 06:11 pm: |
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I just stumbled on this looking up the specs of a lamp. I have sold and serviced over a 1000 lcd projectors and have been buying these bulbs to put in place of there manufacures orgional that only last at most 2K hours.
I have had mainly the sony xl-2100u's running in my machines for 5000-7000 hours. The thing that leads to premature lamp failure is not enough cooling. The ballast my also be out of wack, most have adjustments for current. Should operate at roughly 85V, and if your spark gap is wearing out do to turning on and off the set, it would shoot more volts 15-25kv+ and the more current, the more the electode gap in the core burns and soon enough there wont be anything to strike hence the failure.
Even more so, the postion of the lamp has a lot to do with the way it burns. So if you can, rotate the reflector 180, have extended the life just by a simple flip.
Another problem could be the design of the ballast, most that i have seen will correct amps and voltage while the arc is buring, find the sweet spot. If it cant adjust for more power with the shorter gap, it wont do anything.
Just my 2cents. Try to toss a sony lamp in there, xl-2100u is 100/120 8K, xl-2200 132/150 8K |
Unregistered guest |
| Posted on Monday, May 02, 2005 - 05:51 pm: |
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The lamp in my PT-50LC13 lasted about 8 months or 2800 hours based on usage not nearly the suggested 10,000 hours. I was concerned with this upfront and was asured by the CC Salesperson that you will get somewhere near the 10,000 hours. I just annoying to pay 3,500.00 dollars for a TV and in the middle of the playoffs your set blinks out.
I think it could have something to do with a defect in the model and am currently working with CC to replace it with the PT-50LC14 or different brand altogether.
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cmkkoberg Unregistered guest |
| Posted on Thursday, May 05, 2005 - 12:19 am: |
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I have a 50" Panasonic LCD projection TV. Just like the rest of you, my bulb went out after about 800 hours to televistion. Less than one year old! Panasonice should recall these TV's or provide us with free bulbs. |
Unregistered guest |
| Posted on Thursday, May 05, 2005 - 06:35 pm: |
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We bought our PT40LC12/PT on 10/3/03 and a friend bought his like TV just 3 weeks later, based on my glowing report of the TV. He informed me today that the lamp just blew. No more glow, no pun intended! Ours is still operating, but from the reports I have read it is a miracle!
The cost is extremely high for the lamp. I have found none less than $288 plus shipping. Does anyone know of a cheaper dealer? We paid only $1900 for the TV at Costco and having to pay so much for a design flawed lamp seems outrageous.
I am uncertain about the Lampguy post. What is the p/n of the Sony lamps? The numbers listed mean nothing to me so I cannot convert the TY-LA1500 Panasonic lamp to a Sony counterpart. Does anyone know?
I intend to write Panasonic and tell them how many are unhappy with the premature lamp failures. With Corporate greed at the highest level ever I seriously doubt it will matter to them. Fixing the problem would cost money that the CXO's would not be able to share in their "compensation packages." |
Mr. Sickofit Unregistered guest |
| Posted on Friday, May 06, 2005 - 01:08 pm: |
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http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=250173#POST250173
While I applaud your efforts, you really should check the spelling and typos in your letter to Panasonic. It will hold a much greater impact without them. |
Bayliner2252 Unregistered guest |
| Posted on Saturday, May 07, 2005 - 03:28 am: |
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Sickofit
Like most critics, you add nothing to the mix! You did not point out the areas of your criticism so the writer could benefit.
I imagine that most posting here realize that they aren't being graded so make little effort to submit a perfect paper. Please elaborate on your criticism--Who and where? And why is it your place in life to point out our sins? |
ripped_off_again Unregistered guest |
| Posted on Saturday, May 07, 2005 - 05:10 am: |
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i just joined the burnt out light bulb club. Not even 2 months and it went in the middle of the night. Silently and without any prewarning.
Are there people out there really interested in putting pressure on Panasonic? If so I would love to join the group. |
Bayliner 2252 Unregistered guest |
| Posted on Saturday, May 07, 2005 - 11:13 am: |
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I have a friend that has done some lab testing for Matsushita and may know some influential people. I'll see if he is willing to assist me.
My TV is nearly 18 months old and I've not had a lamp failure so I'm on borrowed time. I've already asked him to get me a spare lamp assy. through Panasonic at a lower cost and he will try. He was very surprised the lamp is such a high failure item. He says that is not a characteristic of Panasonic production. Their parts are normally purchased from good and reliable sources and are lab tested to meet the design spec's.
I am shocked that Panasonic has done nothing about replacing the lamp assy. with a better one.
They will be the next big company to be relegated to the Junk stock tank, GM and Ford recently made it for many of the same reasons I suppose.
If anything can be done I will post it here.
For those of you that have had a failure: Is the lamp (not the sub assembly) a plug-in type? Have you removed it and looked for a part number so we can possibly find a source for just the lamp and not the entire assembly? |
Bronze Member Username: Cyco
Post Number: 31
Registered: Jan-05
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| Posted on Saturday, May 07, 2005 - 12:13 pm: |
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Some good news everyone. I received a letter back from Panasonic's Customer Affairs Division. They are aware of the problem. What they are doing about is extending any lamp problems (lc13 series) to 18 months from invoice! Here is there letter:
"Thank you for your undated (oops) letter postmarked April 23, 2005. We at Panasonic appreciate your having contacted us. We are committed to assuring that our cutomers experience extreme satisfaction with the Panapsonic products that they purchase.
Having said that, we are aware that a number of people who purchased Panasonic projections TVs are not currently happy because of their experience with the lamps used in those TVs and we lok forward to satisfying you and other valued customers.
To put the prolem into some context, while projection TV lamps are expensive, they are light bulbs. Light bulbs blow out from time to time and need to be replaced. You should also know that based upon the best information that we have, the vast majority of people who have purchased Panasonic projection TVs have not experienced the kinds of premature burnout you and others have seen.
We recognize that this broader perspective does not help you and does not make you a satisfied Panasonic customer, but maybe it will help us find a common ground to a solution.
Based on the best information we have at the present time, we believe that if the lamp in one of our projection TVs does not fail within the first 12months of use, the TV owner is not likely to experience the kind of continuing problems about which you have expressed conscern. If the lamp fail within that period, it is possible that the cause is a defective lamp, but it is also possible that the cause may bea defective ballast or other component.
So here's what we are doing to address the problem. If you purchased a Panasonic LC13 series TV and experienced the burnout of a lamp anytime within 18 months of purchase, call us at (800)211-PANA. We will be happy to provide you with a replacement lamp and, if you have experienced repeated lamp failures, or otherwise suspect theat there may be a defect in your TV causing the lamp failures, we will arrange for an in-home inspection and , if necessary, repair of your TV. If you have already purchased replacement lamps for your TV and provide us with proof of purchase of the replacement lamps, we will refund the purchase cost of the lamp or lamps to you.
Just so you know, we are extending the limited waranty on lamps sold with the newer models to 18 months from the date of purchase and all replacement lamps will carry a one year, rathere then a 90 day, warranty.
We are truly sorry that you experienced dissatisfaction with your Panasonic projection TV and appreciate the oppertunity to turn you into a loyal Panasonic customer.
Very truly yours,
(signed)
Michael Marino Jr.
Manager, Consumer Affairs Division"
Sorry for any typos, I just typed away. We'll I guess that is better then nothing and it looks like most of us have had problems well within the first 18 months. I hope this has helped everyone! Good luck with your TVs as I'm calling to get my $300 bucks back!!
Michael
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| Posted on Sunday, May 08, 2005 - 07:07 pm: |
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Good luck when trying to work with their Customer Service Dept. I have been trying now to get my replacement lamp going into the second week of waiting. Did everything they asked me to and when I checked on the status I was informed they are still waiting for documentation even though I faxed a copy of the the sales receipt along with the case number they provided me.
I am going to see if I can get a local service center to replace the light and check the ballast at the same time. Working with their customer service dept is very frustrating.
I think this problem (rip-off) needs national attention. Then you will see the vast majority of the customers that purchased this set is indeed experiencing this type of problem.
1Texan |
Bayliner 2252 Unregistered guest |
| Posted on Tuesday, May 10, 2005 - 04:12 am: |
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I heard from my friend today and his contact said the lamps would cost him $255 each. I had suggested I might want two if inexpensive enough. I declined and will not ask my friend to "owe" a favor to someone when it would only save me $32--and some of that would be returned in the form of WA state sales tax @ nearly 9% as the parts would be delivered from a local service center.
I've reviewed some of the things I have done that might contribute to 19 months of use and no failure yet (knock on wood). You might try some of them.
I have always run our TV in the "Cinema" mode. It reduces the lamp current draw to 135 watts rather than 150 watts and yet the picture is plenty bright.
I have a Honeywell Electronic filter in the return air source for the furnace/air conditioning system. I have installed replaceable fiberglass filters in each of the two return air ducts. Our home is pretty free of dust.
I have never waited for the on-screen message telling me to clean the filter on the front of the unit. I probably clean it monthly but have no real schedule, just whenever I think about it.
There isn't any doubt in my mind that Panasonic owes us a better lamp asembly than is currently used. There are just too many premature failures. I really doubt they will do much about it though. It would be a very costly program to honor the premature failure of so many TV's and would be a career-killer of the manager making that decision.
I had hoped to use this TV for 10 years as I did my last Panasonic 46" projection TV but can see that won't be possible.
I do know that unless Panasonic addresses the problem that there will not be another Panasonic product in my home. I can hurt sales in that way. |
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| Posted on Tuesday, May 10, 2005 - 12:24 pm: |
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Bayliner,
$255 is the hurt/bulk price of the TYLA1500 (I think you are talking about this one) bulbs produced exclusively for panasonic. No other venue possible.
I also use cinema, but need to step up the filter cleaning routine. Mine lasted 2 years of light use. Another thing, need to avoid short services and frequent power cycles. |
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| Posted on Tuesday, May 10, 2005 - 12:28 pm: |
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To add to my previous post, reading in a sylvania HID spec paper, they explained that the nominal 1000s of bulb life is acheaved by near continues use (12-24 hrs at a time). Use for only couple of hrs at a time cuts nearly 50% of the life of HID bulbs. |
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| Posted on Tuesday, May 17, 2005 - 05:56 am: |
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Got 14 months of use out of my Panasonce 50". I figure no more than 4 hours per day.
Went to Pacific Parts in Gardena, Ca. and paid $329.00. Put the new bulb in and viola!
There was some dust around the bulb, I vacuumed it all and will keep my fingers crossed.
Thanks to all of you.
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woody100 Unregistered guest |
| Posted on Friday, May 20, 2005 - 05:34 am: |
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I have a question for you all. After the adventure of having to change my bulb, I saw a instruction that in case I need to replace it before it has enough time to cool to hit the VOL+ and the 'up 'button within the first minute of turning it off. It says it will fan for 10 minutes.
Do you think this might be helpful in the life of the bulb?
thanks |
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| Posted on Monday, May 23, 2005 - 08:05 pm: |
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I had my 50" for 18 months of about 2-3 hours a day, and now here we go. I'm working with Best Buy now, should take about 2-3 weeks they say. |
turtletovar Unregistered guest |
| Posted on Thursday, May 26, 2005 - 09:31 am: |
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Well my lamp went out yesterday. That's twice in 1 year now. Panasonic 1 yr warranty/bulb replacement ended on May 23rd and my bulb burns out on the 25th....just my luck. Well looks like I'll be spending $300 on the bulb now. GEESH !!! I knew about what woody100 was talking about 2 posts above me. I started extending the fan run time to 10 minutes everytime I powered down the TV. I started using this method last October when the 1st lamp failed. I guess this didn't help any with lamp life as both lamps have failed after 6 months of use. I'm gonna buy a new lamp and sell this TV. I'll probrably go with an LCD flat panel. |
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| Posted on Friday, May 27, 2005 - 08:57 pm: |
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Mike - Thanks for you post on the feedback from Panasonic Consumer Affairs!!!
My 3rd bulb blew today (4 month life on this one).
Here's my letter to PCA. I'll let everyone know if I receive the same response as Mike.
Dear Panasonic Consumer Affairs,
I write to you in hopes of finding a solution to my problem and what appears to be many others who have purchased the Panasonic LCD TV model PT-50LC13. I have owned the TV for 17 months and today the 3rd bulb has shattered on me. I purchased this most recent bulb from Panasonic for a total price $335.52 less then 4 months ago.
While the TV is great when it is working, I am extremely disappointed by the lack of quality in the TV. There is obviously something wrong with this model and many others and myself are forced to pay several hundred dollars to replace a bulb every few months.
I would greatly appreciate your feedback and a possible solution to fixing this problem for me. I can not afford to spend over $1,000/year to replace bulbs. I would appreciate Panasonic replacing my TV with a model that has not had these problems or honoring a longer warranty on the bulb used to power the picture.
Thank you in advance for your consideration. |
Bayliner 2252 Unregistered guest |
| Posted on Saturday, May 28, 2005 - 11:17 pm: |
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I bought a Panasonic PT-40LC12 in Oct. 2003. It was still functioning well, we thought, more later on this. I was alarmed at the high failure rate others had reported on the TY-LA1500 lamp and while looking for a lamp-only that same week, a 5/8" "green spot" appeared on the screen and would not go away.
I talked with my seller, Costco, and was advised to return the TV to them. I hesitated, but did a week later, and was promptly refunded my original purchase price even though the Panasonic warranty had long since expired!
We looked at the many TV's Costco had in stock and decided that one of Panasonic's Plasma models would work well for us. The new unit was exactly the same price so we just exchanged a poorly designed unit for one that appears to have no problems. The model number of the new unit is TH-42PA25 and in my Internet research of it I could find only one problem reported. From the description of the problem I suspect he had outside interference turning the set on and off etc. and not really a bad TV.
I have not seen any TV with so sharp a picture or with such great color. We watched the TV series "24" all season and since it is set at night or in a war room there is little color or brilliance there. It was very difficult to see everything on the LCD projection unit! With the new Plasma unit everything can be seen easily. It's amazing how much brilliance the old set had lost since new, it was probably ready to blow.
I am very grateful to Costco for treating me so fairly, it was above and beyond anything I could have expected. It is just another of the reasons we shop there a lot and are stockholders in the company.
Jim |
who ever Unregistered guest |
| Posted on Monday, May 30, 2005 - 11:16 pm: |
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uh yes another victim of the panisonic pt-5t0lc13-k best buy smooshed me into the purchaceing seat offered me a extended warn)tee for 500. onlt to find out after the bulb blew after 2 mos that the underwriter changed the bulb statement to no we don't without notace
I lucked out on the service guy not mentioning a fee but warned double check your extended.
SO here I sit in sorrow with another bulb gone after only72 days
PANASONIC LET THE SHOWDOWN BEGIN
I hope you have a lot of fast talkers on cos service because shits going to hit the fan
see ya monday signed: fed up |
who ever Unregistered guest |
| Posted on Monday, May 30, 2005 - 11:17 pm: |
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uh yes another victim of the panisonic pt-5t0lc13-k best buy smooshed me into the purchaceing seat offered me a extended warn)tee for 500. onlt to find out after the bulb blew after 2 mos that the underwriter changed the bulb statement to no we don't without notace
I lucked out on the service guy not mentioning a fee but warned double check your extended.
SO here I sit in sorrow with another bulb gone after only72 days
PANASONIC LET THE SHOWDOWN BEGIN
I hope you have a lot of fast talkers on cos service because shits going to hit the fan
see ya monday signed: fed up |
Unregistered guest |
| Posted on Wednesday, June 01, 2005 - 08:41 pm: |
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Good to see that Panasonic have admitted the problem and offered a fair resolution. But the response to my question to Panasonic Canada about whether they would also be extending the bulb warrantly was:-
Please be advised that Panasonic Canada Inc. does not have any current plans
at this time to extend the bulb warranty on our Rear Projection LCD TVs.
Any Canadian lawyers around? Since Panasonic US have already admitted to problems it should be an easy case....
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jus depressed Unregistered guest |
| Posted on Thursday, June 02, 2005 - 05:13 pm: |
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Yea so i had my tv for a whole 3 days before it stopped working(i guess i have everybody beat). I dont know much about tvs or the lamps, but im just upset that my really expensive tv that i saved up for is not a pile of crap. Im not some nerdy technician(not to say bieng a nerd is a bad thing!) but i am in fact a college student who also pays for school and for rent on my apartment, so blowing 2000+ dollars on a tv that doesnt work is kind of a real depressing point in my life. Im not sure if the lamp blew or what, all i know is that i can turn the tv on for about 5 minutes and then it decides it doesnt feel like working so it shuts itself down. Well im not really complaining, big corporations love to deficate on the little guy and i already knew this, im jus kinda bummed out about the whole thing. Well if anyone wants to respond to this my email is ctpembro@eagle.fgcu.edu |
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| Posted on Saturday, June 04, 2005 - 10:40 pm: |
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