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Author Thread: Archive through August 13, 2005
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New member
Username: Davidb

Post Number: 1
Registered: May-05
Edit Post

Advice on buying the 5063W.
I was wondering if anyone has any thoughts on the new models coming out. Apparently the new model (5064W) will have a faster processer and a new colour-wheel which supports CMYK instead of RGB. However, I can get the 5063W for about $500 off the current price.
Should I buy or wait?
Relevant Product Info
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FYI
Unregistered guest
Edit Post

Garrick,

Haven't needed to. What's up with it?
Do you mean THX or service menu?

David,

Your "new" model number doesn't exist.
The 63 had some production issues.
Folks who worked through warranty repairs are mostly satisfied.
Some had no issues whatsoever. Lots of refurbs, though!

http://www.pricegrabber.com/search_getprod.php?sort_type=price&masterid=3029802& isbn=&pid=


The HLR xx67 models are a big improvement over the 63's.
The changes are significant enough to warrant the extra $.
The 720P chips are twice as fast at switching.
The screen is the new floating design.
They have CableCard (useless) and digital tuners.
They are available now for not much more.

The big money sets are the HLR xx68, 78, & 88 models.
They will be available within 2-3 months and are the 1080P chip.

http://www.pricegrabber.com/search_getprod.php?sort_type=price&masterid=7752057& isbn=&pid=


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New member
Username: Stevewest07

Post Number: 1
Registered: May-05
Edit Post

I bought a Samsung HLN5065 about a year ago. After about a month it began to emit a definite hum from the rear of the machine. Samsung sent out one repair crew who thought the problem was a bad color wheel. They replaced it, but it didn't fix the problem. They then said that the noise was normal. I called the customer service line again to complain and Samsung sent out a more experienced tech. He replaced the color wheel again, explaining sometimes the motor is out of adjustment, even when the wheel is not broken. This still did not fix the problem.

Has anyone had a similar problem? Is a noticeable humming normal? It's particularly annoying during times when watching movies or TV when there isn't much background noise or music. Is there a fix? Thanks for any help you can offer.
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To Steve
Unregistered guest
Edit Post

It's either the fan or the power supply if the color wheel isn't the actual culprit.
Damn tech should have stuck around long enough to figure that out.

Test:

When you turn the set off, nothing runs but the power supply and the lamp's cooling fan until it kicks off a minute later. If you still here the hum when you turn the set off, it's not the color wheel.

Is the hum somewhere other than the lamp area?
If so, it could be the power supply. If the hum is in the lamp area it's most likely the fan.
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New member
Username: Popper

Lenapah, OK
USA

Post Number: 1
Registered: May-05
Edit Post

Bought a HLP4663 3 weeks ago. 2 days ago the picture goes blank w/ the 3 lights flashing. Called Samsung who then put me in touch with local repair. Just talked to guy at repair shop on the phone and he tells me to unplug and plug in TV. I told him I was still just getting the 3 lights and then it seems the set turns itself on/off a few times. He said I need a DMD? Will be bringing one tomorrow. I hope this thing's not going to be a lemon!
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FYI to Rich
Unregistered guest
Edit Post

Rich,

The lamp needs to be reset or replaced.
You do not need a Digital Micro-mirror-Device. (DMD)
Do not let this repairman take the set or you for a ride. It's BS!!!

For now:


During power-up, slap the back of the set near the lamp panel a few times lightly. It will fire up. Just leave it on 24/7 until the lamp is reseated or replaced. All will be fine.
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Bronze Member
Username: Klaus

Holiday, FL
USA

Post Number: 24
Registered: May-05
Edit Post

Rich:
I had a similar problem with an earlier set and pulling the lamp out per the instruction manual and reseating it did the trick for a while. Note though that the service tech replaced the lamp and it immediately did the same thing so it may have been a ballast failure. I didn't wait to find out and returned the set which was a CC open box "special".
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New member
Username: Popper

Lenapah, OK
USA

Post Number: 2
Registered: May-05
Edit Post

Thanks for the response. I took the lamp out and slid it back in (if that's reseating) and I'm still getting the flashing lights. Maybe just a defective lamp like you said.
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New member
Username: Stevewest07

Post Number: 2
Registered: May-05
Edit Post

Thanks, for the tip. I'll try that. If it is the fan, would replacing it silence the noise or is this just something I should live with?

Steve
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To Steve
Unregistered guest
Edit Post

Fans are silent from a viewing distance.
When standing beside the set it sounds like a fan.
There shouldn't be a hum at all. Make'em fix it!
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CerealKiller
Unregistered guest
Edit Post

I have a 50" SAMSUNG HLP5063 DLP TV and it is a couple weeks old. Been loving my new TV but I just encountered something twice now that bothers me. Twice now I have turned the TV on from being off for quite awhile and the entire screen has a red tint to it. I shut it off for a few seconds and then turn it back on and is fine. What is causing this?
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New member
Username: Dlp4me

Dallas, Texas

Post Number: 4
Registered: May-05
Edit Post

Check the component video cable connections if that's what you're using. Make sure they are fully seated.

Try a different connection method.
If the problem persists it could be a bad video board.

This is not a typical problem of the 63 series.
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New member
Username: Dcap

McLean, VA
Fairfax

Post Number: 1
Registered: Jun-05
Edit Post

I have a Samsung DLP that I purchased in March,2005. The last two days, about 1/2 hour after we turn it on, the volume automatically goes to zero (no sound). The volume bar appears on the screen, but if I hold down any button on the controller, the bar will disappear. But nothing else happens. I cannot get the remote control to work. If we turn the TV off for about 2-3 hours, we are able to get it to work again. But then after 1/2 hour, it does the same thing with the volume.

Anybody had this problem or have any idea what is causing it? I am going to call my warranty people up, but wanted to make sure it wasn't something simple I was missing.

DCAP
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jpc12345
Unregistered guest
Edit Post

can anybody tell me the difference between the hl-r4667w and the hl-r 4677W. what kind of chips do each have? which has the newer generation chip? which has the better picture? which is the one with more value? which one is recommended?
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Bronze Member
Username: Klaus

Holiday, FL
USA

Post Number: 74
Registered: May-05
Edit Post

the 4667 has the newer chip and the faster color wheel. It has a faster switching chip as well. That said, the 4677 is a thinner set with almost no screen bezel. It is the "Tantus" version, kinda like the Sony XBR sets. Both are great sets. I have the 4674 which is the earlier version of the 77 and it is fantastic.
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Anonymous
 
Edit Post

Hey Guys...

I found a good post on another blog. Check it out, it was my problem exactly.

http://blog.frunder.com/?p=3

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mojo
Unregistered guest
Edit Post

(temp light after tv shuts off) i turn the tv on after 1 minute it shuts off then the temp light kept blinking panasonic pt45lc12
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rollout369
Unregistered guest
Edit Post

Has anyone experienced hearing loud popping noises coming from their TV? It seems to be coming from the back of the set, not through the speakers. It happens on mine after about two hours of use, which leads me to believe that it has something to do with heat. It reoccurs every other hour or so as long as the TV is on. Any idea what is causing this and how it can be fixed? Thanks.
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SkipChuck
Unregistered guest
Edit Post

Would someone please post a picture of the screen smudges or post a link to an existing image of them.
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Bronze Member
Username: Fyi

Dallas, Texas

Post Number: 67
Registered: May-05
Edit Post

rollout,

Sounds like the expansion and contraction of the removeable back to the cabinet. I've heard of this before and the guy took the back off. He used a silicon grease on the edges and replaced the back making sure the screws were not too tight. He said the popping stopped.

SkipChuck,

They look like a water blotch because two screens are touching each other. You can't mistake it. The cause can be static electricity, heat, humidity, misalignment of one or both screens, etc. 1-800-SAMSUNG is aware and has posted a technical service statement. There is a replacement screen available.

mojo,

Wrong thread, bud!
Try starting a new one.
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rbneron
Unregistered guest
Edit Post

I own a 5663. When this TV works, the picture is fantastic. However, it's been trouble since day one. Troubles include:

- not being able to turn on television (Samsung finally replaced circuit board)
- "mode" or "input" buttons turning off TV (similar to above; I did not use the center on/off switch)...problem 'corrected' itself
- intermittent black out (may be a DirectTV issue; problem eventually corrected)

Now, I'm getting a flashing green "lamp", but the picture never comes on. Manual states that picture will come on in 15 seconds (never does). Trying the infamous "unplug and wait", but so far, this hasn't correct it.

Any ideas on the last one? Set is just over a year old
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Bronze Member
Username: Fyi

Dallas, Texas

Post Number: 69
Registered: May-05
Edit Post

If it cycles twice and then all three lights flash together I would say it's the lamp. Since you didn't describe it this way it may be the ballast. Try slapping the lamp housing area a few times during the power up. If it fires up, leave it on 24/7 until you obtain a new lamp and/or ballast. You will need a new lamp soon anyway, so, I would buy one from Samsung Parts and try it first. Do you have an extended warranty? If not, you can still call 1-800-SAMSUNG for an authorized service contact.
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rollout369
Unregistered guest
Edit Post

FYI, thank you very much, I'll try that and see if it works
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Unregistered guest
Edit Post

I'm in the process of purchasing a HL-R5067W with a Gen-5 HD display device that has the 720p display format. I'm having second thoughts after seeing the new spec. for the HL-R5078W with the Gen-6 HD. I'm trying to decide if the 1080p display format is worth waiting for. It sounds like they should be shipping them in the next few months. I figure the price may drop on the older models after they ship.
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Male24Dan
Unregistered guest
Edit Post

I just purchased the HLP5085W from Best Buy. It looks absolutely stunning and I love the TV; however, I cant use my PS2 with it as it has about a half-second delay, (I dont have a progressive scan option in my PS2 because it is an old model). I called Samsung and they told me that this model has issues with PS2 but the guy told me the HLR5087 does not. Is this correct? Can the HLR5087 support gaming with a PS2 without the delays? I am currently using the best PS2 Component cables I can and still I have the delay. What is so different between these two models that will guarantee me no delay with the 5087?

I am about to return the 5085 to Best Buy and purchase the 5087 online so I need to know for SURE if this will take care of the lag.

Thanks in advance!!!

Daniel
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Bronze Member
Username: Fyi

Dallas, Texas

Post Number: 99
Registered: May-05
Edit Post

They have addressed the game lag issue in the "R" models. Several folks have reported problems with PS2 and Xbox. Here is one quote.

Helpful Smurf
Bronze Member
Username: Helpful_smurf

Post Number: 15
Registered: Jun-05

Posted on Thursday, June 30, 2005 - 10:02 pm:
I played SSX3 on it, a snowboarding game that requires very precise control to pull off the more difficult tricks and had no issues with it at all. It's a game I've played countless hours on so I think I'd notice a difference.

HS

That said, the PS3 will be a far more compatible machine with these new sets and will offer HD format gaming.
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New member
Username: Tcnine

Kenner, LA
United States

Post Number: 4
Registered: Apr-05
Edit Post

I posted in April about a screeching noise that was emanating from my HLN5065. Thanks to the posters here I was able to narrow it down to a fan (Part no. BP31-00002A) and replaced it. The noise subsided but is now back. While replacing the fan I noticed that there was another fan larger than the one replaced in the same area of the light engine.
My question is could the replacement fan be bad or could this other fan be the problem? Does anybody know how often these fans crap out? The set is not quite 2 years old and is used sparingly as I am out of town much.
I have to assume that it is not the color wheel because I was previously told that if I turn the set off and the noise is still there for a few seconds it is a cooling fan.
thanks again.

Tom
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 101
Registered: May-05
Edit Post

Two cooling fans...hmmmm!

Are they too close together to tell which is the culprit?

Is it making the exact same noise?

The fan closest to the lamp is the one that runs for a minute after power down.
I don't know about the other one.

It's possible to power up the set while the back is off and pinpoint the the offender.

If it's the one you just replaced they will certainly swap it out for you.

Fans should last many years. I have the same fan in a 98 computer that runs 24/7. Still sounds like a fan. I clean it with compressed air once a year.
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Unregistered guest
Edit Post

i have the 5063w model right when the warrenty expired im getting a loud vibration noise and the screen is black and white . im figuring its a color wheel problem . anybody have this replaced or know how much parts will cost. please post if you have had similar problems with your samsung
DLP tv
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Bronze Member
Username: Klaus

Holiday, FL
USA

Post Number: 78
Registered: May-05
Edit Post

Lefty rev:
there is a new air bearing color wheel which replaces he older style. If you contact Samsung if you are close to the warranty period they may still replace it for you. These were a big issue on many sets .
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 107
Registered: May-05
Edit Post

leftyrev,

Try 1-800-SAMSUNG.
**********7267864.

Prompts = 2 then 1 then 3 then 1.

Tell the rep you hear noise and have a B&W picture.
Let them discover how close you were to a warranty repair by simply answering their questions. If they don't offer to fix it at no charge, ask for the Executive Customer Relations Department. Plead your case. Tell them you can't afford the part, much less the labor. If they still refuse, call them back and go through the process again, and again until they cave.
They have been fixing these wheels out of warranty.

SamsungParts.com
BP96-00674A ASSY COLOR WHEEL P SVP-50L3HR $210.53

Labor = $150-$200
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Unregistered guest
Edit Post

thanks you guys ssooooooo much , i contacted the original place where i bought it from and they wanted to charge me for all repairs then i read your post and called Samsung , told them the deal and they said they would extend my warrenty another 3 months just to get this fixed . i didnt have to haggle with them at all .
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New member
Username: Tcnine

Kenner, LA
United States

Post Number: 6
Registered: Apr-05
Edit Post

Thanks FYI.
The fan I replaced(Part no. BP31-00002A)was the fan that sits above the circuitry board. It's small, about the diameter of a cola can. The other fan I am looking at is the cooling fan for the light engine. I would estimate it's housing is about 4" x 4", so it's larger than the fan I replaced. I imagine that it could be the culprit although 2 different fans going bad seems unlikely. Perhaps the smaller replacement fan I installed isn't good.
Could you tell me how to power the set on with the lamp door open so that I can diagnose it?

Also, if it is the light engine cooling fan do you know if those are hard to replace?

Thanks again.

Tom Collins
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 110
Registered: May-05
Edit Post

Hi Tom,

If it won't power up with the back off or the lamp door open, my guess is that there is a safety switch that is depressed when these are in place. It should be easy to locate. Tape should hold the switch closed.

I would use a section of 3/8" tubing to listen and find the noisy one if it's not clearly obvious. It's an old engine mechanics trick.

I would think any fan would be easy to replace.
Let us know what you find out.
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New member
Username: Tcnine

Kenner, LA
United States

Post Number: 7
Registered: Apr-05
Edit Post

Once again, FYI, great advice.
The safety switch is depressed by a protusion in the lamp access door cover. I used an unopened pack of gum and wedged it in between the switch and the rear panel.

Using my tubing that you suggested neither fan seemed to be a source of the problem. For the fan that I replaced all I heard was a sucking noise from the movement of air. The lamp cooling fan is harder to get to because it is shrouded and the light engine abuts against it. But poking around the shroud and the louvres that vent the air outside I could not hear any discernible noise.
That leaves me to believe that it is my color wheel that is the guilty party. I could hear it distinctly when I moved the tubing to the space between the bottom of the cabinet and the light engine. I'm not sure but I haven't read anywhere that the light engine has moving parts.

When I powered down the tv I kept an eye and ear on the light engine and after a 1 to 2 sec delay the lamp went out and the whine stopped.

The tv is out of warranty by about 15 mos. so I doubt that Samsung will do anything for it. Truth be told, it might have been doing this for a while but was masked by a bad fan that I ignored until it got really bad.
I'll look at previous posts to find the part number for a wheel and how difficult it might be to change. Hoepfully not too bad.
Again, I appreciate your help.

Tom
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 112
Registered: May-05
Edit Post

Well...let me share a couple of posts.
You might want to try the same thing.

Try 1-800-SAMSUNG.
**********7267864.

Prompts = 2 then 1 then 3 then 1.

Tell the rep you hear whining noise.
Let them discover how close you were to a warranty repair by simply answering their questions. If they don't offer to fix it at no charge, ask for the Executive Customer Relations Department. Plead your case. Tell them you can't afford the part, much less the labor. If they still refuse, call them back and go through the process again, and again until they cave.
They have been fixing these wheels out of warranty.


leftyrev
Unregistered guest

Posted on Friday, July 15, 2005 - 04:39 pm:
thanks you guys ssooooooo much , i contacted the original place where i bought it from and they wanted to charge me for all repairs then i read your post and called Samsung , told them the deal and they said they would extend my warrenty another 3 months just to get this fixed . i didnt have to haggle with them at all .


It's worth a shot!
If they won't budge...it's not that big a deal to replace the wheel. Two top mounted screws and two small wire harnesses and it slides up out of slots in front of the lamp.

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leftyrev
Unregistered guest
Edit Post

update: they fixed it this morning . called them friday they came today no problems . the color wheel was smashed in a million pieces the tech. said it might have happened because of turning the TV off and turning it on again too quickly . have to teach the kids not to do that . the tech even replaced my bulb for free . he said i was logging too many hours for one year of use , i cant help it everyone watches TV in my living room lol. i got a feeling this TV is not gonna last too many years in my house .

thanks again FYI
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leftyrev
Unregistered guest
Edit Post

oh another thing i wanted to ask is there anywhere i could download a servise manual for my TV . it would be nice since my warrenty is gonna run out and i was looking at the tech work on my TV , if the color wheel problem happens again i dont think i will have a problem fixing it myself .

he took out the whole tray with the fans , color wheel , bulb housing . just a couple of screws and it all came out pretty easy , he let me inspect the parts as he worked on them . nice guy
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 127
Registered: May-05
Edit Post

It probably looks like a new set.

How nice to have a new lamp installed as well.

Samsung comes through again.
Can't say that about some other brands.

Congrats!

Best wishes!
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Anonymous
 
Edit Post

Samsung came through for me today, too. My set simply shuts down after watching for 10 to 15 minutes...then the lamps flash (front panel) to indicate that one of the fans isn't working. When I called the CSR, she said they would take care of it and extended my warranty by 3 months, as it acted up just prior to warranty expiring.

It's not fixed yet, but nice to see someone come through for their customers. Can't say that about a S*ny product I had, which acted up DAYS after the warranty expired. They wouldn't touch it.
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Unregistered guest
Edit Post

This forum is great I have a HLP5063W, that I purchase on June 28, 2004. Today, less then 3 weeks after mfg'ing warranty expired I had my first problem, all controls on the remote and on the set only turned the TV on and off. If the TV was on and I pressed the volume it would turn off, try to change the channel the TV would turn off. If it was off any button or function key would turn it on. I called CC, since I had the extended Warr, they told me the first a[ppointment available was in 9 days. Scheduled for that day, but could really wait 9 days. Found this forum, and Tyler Eaton's post with the same problem, then saw what caused it (he posted the fix the next day). Tried his fix and it worked. Now have my TV back without waiting 9 days. (see Tyler's post below)


Tyler Eaton posted the following
on Saturday, May 21, 2005 - 09:50 pm:
Having a problem with my Sammy HLP5663... every button on the set/remote turns the tv either on or off. Performance wise it seems dandy (my std source its stuck on looks just fine) but I'm unable to change the source or do anything (picture size, etc.) or the tv turns off.

I have no blinking lights on the front panel, no noises that I'm aware of, and it isn't particularly hot.... Any thoughts?

Oh, and even pressing the mode button (to change the r/c to tv, std, aux, etc) turns it on/off which I thought was just weird.

He then followed witht he following post
on Sunday, May 22, 2005 - 04:15 am:
In response to myself:

Turns out the power was stuck half depressed (That silly circular power button in the center of the set) and that was causing every button press to turn the set off...

Very odd, but now that I have popped it out everything works fine.

Such a weird thing to happen...
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New member
Username: Johnhenry

Post Number: 4
Registered: Feb-05
Edit Post

What DVD players do you folks use on your Sammy DLPs? I just went through the macroblocking nightmare on my Denon DVD 1910 on my HLP4663 and am looking to try to avoid the Faroudja 23XX chipset in all current Denons that are prone (atleast on my display) to bad macroblocking.

I'm looking at upgrading to an NAD T534 or the new Marantz DV7600.
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GranTurismoFan
Unregistered guest
Edit Post

I am a newcomer to HDTVs and a few weeks ago, I stumbled across Samsung's new line of 1080p DLP rear-projection sets. I was very excited about these new sets and was considering purchasing one. Now, a few weeks later, I stumbled across this message board and am having second thoughts. I am a gamer and would be using my TV in conjunction with my older bulky PS2 and eventually a PS3. Does anyone have any suggestions on what TV I should buy? I am looking for a widescreen set anywhere from 40 to 60 in. and want the highest quality gaming experience. I also want a reliable set that will not cause a lot of problems. Thanks for all your help!
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Anonymous
 
Edit Post

If you want the highest quality gaming experience with a new HD RPTV you will need to abandon the PS2. It was made for direct view CRT. It will work on HD RPTV's, but it won't be the highest quality. Either wait for the PS3 HD version or look into xBox or pc gaming.

The new 16:9 HD RPTV's are made for enjoying digital Enhanced Definition and High Definition programming, which is what you should base your purchasing decision on. They will all display games with varied results, but that's not what any of them were made to do. That said, the Samsung "R" series is gaming very well so far for most people, even PS2 owners. There's no need to second guess the direction you're going.
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rodril7
Unregistered guest
Edit Post

I need to decide between a HLR5667 and the HLP5674. I'll connect either with a sat receiver and DVD, any suggestions?
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An Avid Gamer
Unregistered guest
Edit Post

I am looking at a Samsung HC-R4755. I would be using this set primarily for gaming with a PS2 and Gamecube for now and a PS3 and Revolution soon enough. I would also be watching DVDs and possibly DirecTV. I am wondering if anyone has any experience with this set or others in the same line (HC-R4355 and HC-R5245). I would appreciate anyone's opinions. Thanks in advance for any help.
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yustr
Unregistered guest
Edit Post

I have a newly purchased 4663 ($1600 at CC new in box - was this a good price?) So far I love it. Everything went together great. But, HD from my DishNetwork is good but not stunning. Not noticably better than my DVD player.

Question: is there a way to see what the resolution is? The manual doesn't seem to mention it. Can I change this? Or is it always in 720P?

Also, it takes a long time to switch between inputs (DVI>SAT>PC etc.) Is there a way to speed this up?
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 144
Registered: May-05
Edit Post

No...you can't speed up input switching.

Yes...it will always display 720P. You can press info on the remote to see it. Any input signal will be scaled to the set's native display resolution of 720P.

Since the signal of HD is digital it will not be degraded in any way, especially if you use a DVI or HDMI connection. Using a component (Pr, Pb, Y) connection is excellent too. Any other connection will degrade any input signal. If "Sunrise Earth" on HD Discovery doesn't look absolutely stunning and much better than your DVD you need to get your eyes checked.

The proper viewing distance for that set is 8 feet or greater.
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New member
Username: Carlsbadboltfan

Post Number: 1
Registered: Jul-05
Edit Post

Nice forum here.

I've got a problem with my 1 year old Samsung HL-P5063 DLP. Went to turn it on and got an odd checkerboard pattern. First thought it was my Satellite box (Hughes HD TiVo through HDMI port). But it doesn't matter what iput I select (using the Tv/Video button on remote.

I have called Best Buy as I do have the extended warranty. Much to my surprise the service departmen is open 24/7. I'll have to call the local service co they use in the morning.

Thought I'd post this anyway just in case one of the gurus here knew of a quick fix.
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Silver Member
Username: Fyi

Dallas, Texas

Post Number: 145
Registered: May-05
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Hi Rob

Unplug it from power for a minute.
Try it then. If it'