| Author |
Thread: Panasonic PT-60LC13 |
   
New member Username: Fastlane247
Abbotsford,
BC
Canada
Post Number: 1 Registered: Feb-05
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| Posted on Friday, February 18, 2005 - 01:12 am: |
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Does anyone happen to know any websites which have bulbs for cheap for the pt 43cl14 model panny. i have had my tv for 2 weeks but i think i should start stalking up on bulbs, sounds like i am going to need a few lying around. |
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Relevant Product Info
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New member Username: Badkarma
Post Number: 7 Registered: Aug-04
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| Posted on Friday, February 18, 2005 - 09:23 am: |
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How do you go about getting a stuck pixel replaced? Every service place I've talked to about it has said panasonic will not cover it for mine (2 stuck bright blue pixels on the screen, side by side) |
   
Bronze Member Username: Everysandwich
Atlanta,
Ga
Post Number: 13 Registered: Dec-04
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| Posted on Friday, February 18, 2005 - 09:38 am: |
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Ray -- has Panasonic itself told you that? No one ever suggested anything me about minimum bad pixels before authorizing a repair, thank goodness. Personally that's unacceptable, and I can't imagine Panasonic getting away with such a policy. Chris -- I thought of taking a picture of the light engine but didn't do it. I can tell you it's a big, complex part, maybe 1 X 2 feet, and looks to me like the *main* part of the unit. Had to help the tech lift the screen off the base so he could work on the base as a separate piece. |
   
New member Username: Badkarma
Post Number: 8 Registered: Aug-04
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| Posted on Friday, February 18, 2005 - 09:50 am: |
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I've talked to 2 or 3 service places, they have all said panasonic would not approve the repair. Once of the service places came out and looked at it, said it would be fine, but then called me a couple of days later and said Panasonic did not approve it. It is super annoying, (not to mention embaressing when other people see it) and pretty much ruins the TV for me. It's messed up b/c I have called they pre-sales info as if I had not bought the tv yet, and they will tell me a stuck pixel would be covered, but when I call their tech support, they say no. In fact, I asked the last guy I talked to why I am told it will be fixed before I buy, and no afterwards. He replies to me 'why would we care if you buy it or not? you're not the one paying me.' Uhhh, ok, thanks guy. |
   
Greg Knoyle Unregistered guest |
| Posted on Friday, February 18, 2005 - 01:22 pm: |
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Update on my PT50LC13. Here is the value in doing business with a local reputable company. When I bought my unit the extended sales plan the company (Vann's is the name, vanns.com website) initally was selling did not cover the lamps. So therefore I did not purchase the warranty. After my lamp went out in 9 months and less than 1000 hours I stopped in the salesfloor to inquire about the warranty again and was told that since the first of the year they are covering lamps as well now. However I wasn't eligable to purchase one becuase my unit was more than 3 months old. I went back to my office, called Vann's and asked for the sales manager. I told him my story and he told me he would get back to me in a couple of days. Two days later he called back and said they would be happy to sell me a 5 year extended warranty for $399.00 that would cover EVERYTHING (other than owner damage, pool cue hitting it ect ect.) including lamps and in home service. AND if for some reason that the unit never needs warranty work in the 5 year period (yeah, like that will happen) they will refund $200 of the warranty. I figure we will go through a lamp a year and probably a couple of ballasts in that time. Not to bad eh? Try that at Dr. Plasma Projector, BestBuy or Circuit City. |
   
New member Username: Fastlane247
Abbotsford,
BC
Canada
Post Number: 2 Registered: Feb-05
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| Posted on Friday, February 18, 2005 - 02:28 pm: |
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It is completely normal for any company not to replace or repair an lcd with 1 or 2 bad pixels it is not just panasonic who does this, it is any company. When the lcd screens are being made about 60% of them will have bad pixels, it would cost far too much to replace that many lcd screens. I know this because i work for HP notebook support and we will not replace an lcd screen on a 15" laptop if it has less then 7 dead pixels. I think that is far too many and i believe if a company cannot make a product MINT when it is made they should not be making that technology. Unfortunatly alot of people are going to have bad pixels and no matter what company you purchased from they are all going to have the same attitude about it. |
   
chris mccabe Unregistered guest |
| Posted on Friday, February 18, 2005 - 11:31 pm: |
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Well, my experience is, since dead pixels often show up day 1, it's easy to return the TV since most places have a 30 day return policy. I actually returned my 50lc13 twice within a few weeks, all for dead pixels. The one good thing about that experience was they asked no questions, and just swapped it out. Since then, the screen has developed a new bright flourescent stuck pixel that I can see from 8 ft back. It's towards the bottom of the screen and since dotting over it with a black sharpee pen, I can no lnoger see it |
   
New member Username: Badkarma
Post Number: 9 Registered: Aug-04
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| Posted on Saturday, February 19, 2005 - 10:51 pm: |
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I've been tempted to try the sharpie thing before, but never had the guts to put the ink down, hah! Beautiful picture, except for that though. |
   
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 167 Registered: Apr-04
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| Posted on Wednesday, February 23, 2005 - 12:18 pm: |
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i would guess the screen is a few hundred dollars, how do you remove the sharpie pen dot if your stuck pixel either disappears or your decide to get it fixed. |
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Unregistered guest |
| Posted on Wednesday, February 23, 2005 - 09:03 pm: |
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everything other than pixel dmg has happended to my 1.2 yr old PT-50LC13 unit. First repair made under manufacture warranty the 2nd week of use (replacing ballast/bulb). Now..about less than a year later, same failure has REOccured...we are awaiting repair via Circuit City Extended Warranty which apparently will either (1) end up replacing the unit for a new one under the "No Lemon" Policy within the next 3 yrs at this rate; or (2) will pay it self off x3. I will be calling Panasonic, filing a complaint under the ATTY GEN site, and playing with a flashlight and hand shadows as entertainment for the next 2 weeks ....... I have posted under the petition. |
   
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 168 Registered: Apr-04
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| Posted on Thursday, February 24, 2005 - 02:28 pm: |
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instead of a sharpie pen (did anyone actually do this) cut out a tiny piece from electrical tape. it isnt permanent and wont ruin the 400.00 screen. |
   
chris mccabe Unregistered guest |
| Posted on Thursday, February 24, 2005 - 10:53 pm: |
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As far as using the Sharpee, I was able to use some tissue paper lightly dampened with water and detergent and with a little pressure, it came out. Once it was dry and I realized holding the pen a certain way would lay the ink out more evenly, I tried again, and ended up with a small black dot where there was once a bright green one. The difference is huge, since anything that has a dark background matches with the black dot, and on light backgrounds, the dot seems to just blend in somehow with smaller background scenery. This is the opposite situation than before I inked over the green dot, since in that case, the bright green stuck pixel is very hard or impossible to see under bright backgrounds like white, but is extremely noticeable against black backgrounds. Because this stuck pixel is about 3-4 inches from the very bottom of the screen, I used to always see it when watching wide screen movies via DVD (it's always in the black strip at the bottom). It's not a perfect solution but in my case, the blacked out dot is a vast improvement, and I'm pretty picky with stuff like screen defects. If I decide I don't like it, I'll remove it again. |
   
chris mccabe Unregistered guest |
| Posted on Thursday, February 24, 2005 - 11:01 pm: |
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For those using external fans for cooling their 50LC13, how close to the TV vent and on which side do you have the fan on? My concern is that if its too close, I'll end up blocking the hot air trying to get out, especially if the fan can't cool it fast enough to compensate for the heat output from the lamp. |
   
New member Username: Geegee
Brisbane,
Queensland
Australia
Post Number: 6 Registered: Feb-05
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| Posted on Friday, February 25, 2005 - 04:27 am: |
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To resolve some misunderstandings. (1) These problems are common to ALL rear proj LCD/DLP tv's not just Panny (read the threads) (2) No evidence that DIY fans or Reg. power supply affect the outcome,& life of lamps. (3) Light scource life is now seen to be 8.3 months average,any ext.warrenty mob(vanns) that give 5 years lamps,parts & labour will rapidly go broke. (3)This may be part of an Asian ploy to further decimate western economies. Seriously, do you in US not have a similar option to UK&AUS,that if a product does not perform its purpose in a reasonable manner,or does not live up to promises made at the point of sale(10k hours), it will go back to the RETAILER for a full refund.No hassle. You people have been sold a Trojan Horse,beautiful, but containing years of frustration,massive hidden costs & unreliability.This is like buying a new car with a steering problem which wears out tyres every 10000 miles,& the supplier keeps replacing tyres to get the problem out of warrenty. Come on,if they get away with this, WHAT'S NEXT. George gw.golding@optus.com |
   
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 169 Registered: Apr-04
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| Posted on Friday, February 25, 2005 - 11:12 am: |
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facing the tv position the aux fan on the right side. the exhaust is on the left side. point the fan towards the vent. |
   
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 170 Registered: Apr-04
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| Posted on Friday, February 25, 2005 - 11:17 am: |
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the aux fan may or may not extend the life of the HID lamp but it will keep the internal electronics cooler and we know that heat is not good for electronics. |
   
New member Username: Geegee
Brisbane,
Queensland
Australia
Post Number: 7 Registered: Feb-05
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| Posted on Friday, February 25, 2005 - 04:52 pm: |
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True Paul,however the point is, has anyone, anywhere,with or without DIY cooling fan,regulated power, or Holy Water,ever got more than 3000 hours out of the so described 10k light system of ANY manufacturors rear projection LCD/DLP television. The answer to this determines to what extent we have all been "conned". Wonderful picture,can't afford to turn it on. George gw.golding@optusnet.com.au |
   
Greg Knoyle Unregistered guest |
| Posted on Friday, February 25, 2005 - 05:37 pm: |
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I suspect the place where I bought mine (Vann's) doesn't pay anywhere near 300 bucks for the lamps and ballasts. Vann's has been an electronic staple in my town of Missoula, Montana for 40 some years and has always had competitive prices and great service. I don't see a few televisions putting them out of business. I didn't really expect 10k hours of lamp life, after reading alot on front DLP and LCD projectors that get about 1500 hours I thought it would be about the same. |
   
Chris McCabe Unregistered guest |
| Posted on Friday, February 25, 2005 - 09:07 pm: |
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So, if I have this 50LC13 as long as my 9 year old 32" Sony (CRT), with an avg bulb life of 8 mo, I'll spend the following on new lamps: (9*12/8) * $300 = $4,050 !! Had the manufacturer's estimate been correct (10,000 hour avg, with an avg 6 hr/day view time), I would have to get a new lamp about once every 4.57 years, or about twice in the nine year scenario. The difference: 4,050 600 ------ 3,450 (out of pocket). Total cost for Panasonic TV (not including lost time and enjoyment while waiting for repair): $2,650 (Sales price) $3,450 (new lamps) ------- $6,100 (or, approximately, two 50LC13 TVs) For the same money, I wonder what if any high end TV technology you could get that would last as long without the repair hassles? What about HD plasma? LCOS?
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Unregistered guest |
| Posted on Saturday, February 26, 2005 - 12:17 am: |
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My lamp lasted 13 months and we do not even turn on the TV every day so I am another victim of Panasonic 50LC13 TV 10,000 hours misrepresentation. Count me in on any petition or Consumer Class Action. |
   
Bronze Member Username: Falconec
Post Number: 16 Registered: Jan-05
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| Posted on Saturday, February 26, 2005 - 10:42 am: |
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A couple o' things........... Can anyone direct me to the petition site? Regarding the use of aux. fan's. Please remember to meausre the temperature of the air at the fan outlet prior to adding an aux. fan so you you ensure you are getting a temperature drop of at least 30-40% % with the use of the aux fan. The reason for this is when you (properly) position or mount the fan on the opposite side of the (rear) TV a couple of things are happening. First the entire electronic assembly is being cooled but that additional heat is being pushed towards the light assembly. If your rate of air flow is too low you may end up actually raising the temperature at the light assembly. Additionally, measuring the temperature will tell you if you are getting the airflow necessary through the stamped venting slots on the rear panel. My previous post indicated that I actually cut out a 4x4 inch panel in the rear to ensure that the full CFM (cubic feet per minute) rating of air flow was actually getting into and back out of the unit. Unless noise is not an issue for you I could not find how merely placing a fan behind the unit would get you the proper temperature drop. Paul (in his postings) is correct on the fact that true, we are not going to have the data on whether or not this actually extends the life of bulbs for at least two more years however for the small investment (under $30.00 - a tenth of the cost of a bulb) it seems like a prudent thing to do. I would echo that sentiment for power conditioners / UPS systems as well.
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chris mccabe Unregistered guest |
| Posted on Saturday, February 26, 2005 - 11:50 am: |
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My gut feel is that without modifying the actual air vent panel to allow increased air flow, the fan is unfortunately not going to improve the situation much. Fans lower the temp by circulating air so heat is dispersed. With tiny vents, the volume of air is going to be limited unless you modify the design. I think what might be better than an aux fan pointed at the rear of the TV is to make sure the unit is at least a foot away from a wall. If the TV is too close to a wall or other object, a localized pocket of hot air can build up right next to the TV exhaust vent. Since the fan is only powerful enough to move air out the vents but not any further, giving the unit some space and making sure a room has adequate air flow would probably be better. The other good idea (for both people and the TV) is to get a decent air filter for the room. This will limit any dust building up inside the unit, which can also cause problems. However, I have both an air filter and adequate space behind the TV, and still it had the bad ballast issue, so maybe none of this matters.
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| Posted on Sunday, February 27, 2005 - 03:02 am: |
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***ALERT*** PLEASE GO HERE AND SIGN THE PETITION!!!!!! http://www.petitiononline.com/panbulb/petition.html Spread the word! We need as many signitures as possible! Thank you Darren T for your help. |
   
Bronze Member Username: Falconec
San Diego,
Ca
Post Number: 17 Registered: Jan-05
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| Posted on Sunday, February 27, 2005 - 10:48 am: |
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Cycoz: thanks for the petition link. EVERYONE SHOULD SIGN IT! Chris M. regarding the venting and the aux. fans you are very much correct. I modified my rear panel just for that reason (too small of venting). Becuase my unit was out of warranty I did not really care if I removed a small section (4 inches x 4 inches). |
   
Bronze Member Username: Falconec
San Diego,
Ca
Post Number: 18 Registered: Jan-05
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| Posted on Sunday, February 27, 2005 - 10:51 am: |
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Can anyone tell me where the filter is located? I did not see a reference in the manual for this but it is listed on the parts listing and I have read references to it on this site. Thanks! |
   
New member Username: Javafan1
Post Number: 1 Registered: Feb-05
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| Posted on Sunday, February 27, 2005 - 11:11 pm: |
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I was one of the first to buy this set when Best Buy first started selling it. I had it for 14 months before first light blew up. Now, 2 months after I replaced the bulb, it either blew the bulb again or the ballast needs replacing. I've signed the petition, lets keep it going - it only takes a minute. http://www.petitiononline.com/panbulb/petition.html
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Paul B. Unregistered guest |
| Posted on Saturday, March 05, 2005 - 10:45 am: |
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I just had the bulb on my 50lc13 blow this morning after about 16 months. Over the last few days the tv wouldn't turn on, I had to unplug it from the wall, plug it back in and then turn it on and everything was fine. This morning it came on and about 10 seconds later I heard a POP and now the screen is black. I guess I should have seen the turn on problem as a sign. I got the 5 year EW from PC Richard. Just called them and someone is coming to look at it next saturday. Now I just have to hope that they actually bring parts with them since my explanation of the problem clearly indicates a lamp issue. I'll post an update next week. |
   
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| Posted on Saturday, March 05, 2005 - 05:02 pm: |
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We are having the same problems as all of you..2 bulbs in 8 mos...luckily we are still under the 1 yr warranty...but that is quickly ending..so we have 3 mos to figure this out! I live in MD and am going to try to get this story to the press. Anyone else who is so inclined..please try to do this too...remember "the Power of the Press"... I have signed the petition..a couple days ago..but only 13 people had so far....please do this!!!!!!!! There's alot more than 13 people who are complaining on this website! Thank you to Mike for setting that up.
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New member Username: Bobkat
Post Number: 5 Registered: Nov-04
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| Posted on Saturday, March 05, 2005 - 06:01 pm: |
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PT60LC13 - Lamp Burned Out - 8 months - 2-4 hours per day. It's sitting on an open on a glass shelf 2 feet from the wall. Less than 1,000 hour life!!! I called Panasonic CS. After a 45 min wait (That's okay, it's Saturday.), I spoke with Jean - very courteous and helpful. Jean instructed me to remove the lamp. The bulb is shattered. They will be sending me a new lamp for FREE. :-) I will FAX a copy of my purchase receipt. They will send a new lamp on Monday, via 2nd Day Air. I will immediately put the old one in the box, attach the return shipping label and hand it to the UPS driver. (I hope the UPS driver isn't in a hurry.) This will prevent my credit card from being charged $298.00. So, all in all, I was very pleased with Jean, the CS Rep., but disappointed that the lamp blew after 8 months of moderate use.
and Yes, I signed the petition and will be following and participating in any class action that may come up. Thanks to all for your posts. |
   
New member Username: Badkarma
Post Number: 10 Registered: Aug-04
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| Posted on Saturday, March 05, 2005 - 09:00 pm: |
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Wow, lucky for you you got a good CS rep.. everyone I have talked to panasonic has been rude and uncaring. |
   
docwebb Unregistered guest |
| Posted on Friday, March 11, 2005 - 03:19 pm: |
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Misery loves company I suppose. My 50LC13 just died with the lamp light now blinking. Only got ten months out of it with modest use. I called Pannasonic, also talked to Jean, found her quite helpful (BTW no wait at all today, Friday) I told her her name was on the internet and she got a kick out of that. The only thing that troubles me is that if the ballast is defective, might it not be shortening the bulb life? She said if the bulb was burst, then the ballast was OK. Well, I guess there is nothing else to do except put a new bulb in and see how long it lasts. But my warranty is almost up.... |
   
frustrated Unregistered guest |
| Posted on Monday, March 14, 2005 - 08:29 pm: |
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Perhaps it was just this one guy I spoke to at Panasonic's technical "no help line" 1-800-211-7262 and its not indicative of their overall quality of support but this young guy I spoke to was worthless. First he asked me what the model of my set was(PT-50LC13)and after telling him he said to wait a minute while he brings the details of this unit up on his screen. I thought..good maybe he is reading about the commmon problems associated with it. I gave him details, wouldn't come on one morning, red lamp light blinks every 5 secs, order new lamp and replace only to see same thing happen. Both lamps new and old do not look blown at all. I waited to hear him say something like..,"hmmm..seems likely its your lamp ballast", but he says, "well sir at this point it sounds like something internal and I would suggest having a service technicion come out." I asked what he thought it might be?..., whats the most common component that could be causing this if its not the lamp? He said he really could not say. I tell him I had been on a couple of AV sites and alot of people that have this set either seem to have blown lamps or bad lamp ballasts. He said yes it could possibly be the ballast or even a power supply. I ask him what is the most frequently sold..the ballast or the power supply?...he can't say. Ok, lets assume its the lamp ballast. Is this a component that I can replace? "I suppose you can but you would have to open the set.." No help. I was looking for solid confirmation that the ballasts go frequently and that they are relatively easily to replace but found neither. The part# is LSEB3087A and he quoted me $356.00. LOVE IT! I am calling a service technicion now but I will be watching him while he works and I will snap a picture of what this ballast looks like to show you all. THIS SET SHOULD BE SOLD WITH A JAR OF VASILINE AS A FREE ACCESSORY! |
   
Bronze Member Username: Everysandwich
Atlanta,
Ga
Post Number: 17 Registered: Dec-04
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| Posted on Monday, March 14, 2005 - 09:44 pm: |
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frustrated -- I watched a guy replace mine and I think it looks like a shiny metal box about 10 to twelve inchs long, 6-8 inches wide and maybe an inche deep with a bunch of wires hanging from it. You should see thei mage engine (or is it light engine?) It looks like something from NASA. |
   
panasonicsuxs Unregistered guest |
| Posted on Tuesday, March 15, 2005 - 04:45 pm: |
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I have the 50" Panasonic and bought it in late July 2004. It went out on March 11th 2005. Less then 8 months and the Lamp is toast. Nice product. |
   
frustrated Unregistered guest |
| Posted on Tuesday, March 15, 2005 - 07:58 pm: |
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Thanks repeat but I'm not gonna order it. I dont want to get gouged by Panasonic on the price of this part, install it, and then see that it didnt fix my set. I have already made an appointment with a authorized Panasonic repair service and have a technician coming out this weekend. I will post my results. If this set cost something outrageous to fix I might lose it and douse it with gasoline, or stap some tnt to it...perhaps both because I BOUGHT THIS SET TO RELAX WITH! |
   
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| Posted on Tuesday, March 15, 2005 - 11:24 pm: |
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I spoke to my repair technician and he confirmed that the Ballast is defective and causes the bulbs to blow out prematurely in many of the sets manufactured in '03/'04. BTW. Panny will pay to replace the ballast, if defective, even out of warranty. |
   
Silver Member Username: Revan
Los angeles,
Ca
Usa
Post Number: 171 Registered: Apr-04
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| Posted on Wednesday, March 16, 2005 - 01:48 pm: |
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i talked to a panasonic technical dude once, he acted like he had better things to do, that I was wasting his time, its a good thing we were doing this over the phone and not in person. |
   
Bronze Member Username: Badkarma
Post Number: 11 Registered: Aug-04
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| Posted on Wednesday, March 16, 2005 - 03:20 pm: |
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Same here. Twice, tho. |
   
Bronze Member Username: Falconec
San Diego,
Ca
Post Number: 19 Registered: Jan-05
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| Posted on Wednesday, March 16, 2005 - 05:20 pm: |
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OK......... do we have an offical release out from Panasonic that indicates those who have an 03/04 set should contact them for a ballast replacement kit? |
   
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| Posted on Wednesday, March 16, 2005 - 07:36 pm: |
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I lost all my confidence to Panasonic product. I bought the my LCD TV because "Panasonic" brand name. But, I watched it only for less than 4 months with 2 to 3 hours a day. The bulb went out. I just realize that many people had the same experience like mine. It is terrible. I truly believe that Panasonic has a fucky design of this product. The LCD bulb TY-LA1000 used in many of their TV model. I think Panasonic should redesign their LCD bulb, and to replace it for all LCD TC owners for free. I am sure that more people will experience that because I recently saw that the Panasonic LCD TV is selling at Costco. I can imagine people will get more upset as more people owe a unit. Panasonic should recall this product and pay the owner with a full refund. |
   
WhoIsThere Unregistered guest |
| Posted on Wednesday, March 16, 2005 - 08:13 pm: |
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HAS ANYONE HAD THIS PROBLEM WITH THE LC14 MODELS??? I ask because nobody has been posting their models. It appears the LC13 models have the problem. I don't own either -- I have a DLP but I follow the messages on this board. My buddy has a panny. Thanks |
   
New member Username: Tinmann8
Tampa,
Fla.
United State...
Post Number: 1 Registered: Mar-05
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| Posted on Wednesday, March 16, 2005 - 08:41 pm: |
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I too am having issuIes with the PT-50LC13 . I've had it since July of 04 and last week it just started taking a long time to come on . Then it stopped coming on altogether. The green light would flash for about 2-3 minutes then flash red and the small lamp light would come on. I talked to a tech at panasonica and they asked me to remove lamp to verivy that that was the problem. Well the lamp looked fine no balck spots or broken glass but I called a sevice center and they sent a tech out and he plugged the same lamp in and it started right up no problem. He puts a new lamp in anyway thinking that the original is about to go south. 2 days later the same thing happens with a new lamp in it . I take the lamp out for several hours and plug it back in and the TV works until I turn it off the its a no go when trying to restart. What the Hell could this problem stem from ? Ballast ? faulty connectors ? Any Ideas? |
   
New member Username: Fastlane247
Abbotsford,
BC
Canada
Post Number: 3 Registered: Feb-05
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| Posted on Wednesday, March 16, 2005 - 10:25 pm: |
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Hi i have the pt-43lc14 and i have not seen one post with this model having any issues. has anyone actually had issues with this model or any of the lc14 models? thanks |
   
New member Username: Sparky48
Chicago,
Illinois
USA
Post Number: 1 Registered: Mar-05
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| Posted on Wednesday, March 16, 2005 - 10:28 pm: |
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Like all the rest of you my bulb also went out in my PT-50LC13. I have a APC UPS (1KW) and another surge arrestor in line with the UPS runing my set and other equipment. I was not home when the service tech replaced the lamp unit, but I did talk with him. He told me my hours counter was at ~2505 hrs on the bulb and he did not see any discoloration of the bulb. We run the set about 6 hours a day and the failure occured in about 16 months. Lucky for us we had a warranty that covered the bulb. But.... I am an electrical engineer and also run a part time business repairing monitors. I do not want to pay $300 every 1.5 years like others. I would like to research the bulb problem, only thing is I do not have a bad bulb unit. Service took my bad unit with them. I am assuming that there is more to the unit than just the bulb. I also assume that some of these faiures may be do to other components in that bulb assembly. I would pull mine and inspect it, but I am afraid I may void the warranty which still has 2.5 years to go, besides it is working and it will not tell me what goes wrong. Does anyone out there have a bad bulb unit, and even a bad balast unit they could give up? I will pay shipping and if I can fix it return it to you for a small repair fee. Let me know. Len Jenski (Sparky48) ljenski@yahoo.com |
   
docwebb Unregistered guest |
| Posted on Wednesday, March 16, 2005 - 11:03 pm: |
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In f/u to my post above, my new lamp arrived from Panasonic. Plugged it in and the TV now works. Now that it is working, I was able to check the lamp life. Died after only 1571 hours! The new lamp has a 3 month warranty. OK, I am signing that petition now! |
   
New member Username: Fastlane247
Abbotsford,
BC
Canada
Post Number: 4 Registered: Feb-05
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| Posted on Thursday, March 17, 2005 - 12:11 am: |
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how do you tell how much life you have used on your lamp?... |
   
New member Username: Sparky48
Chicago,
Illinois
USA
Post Number: 2 Registered: Mar-05
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| Posted on Thursday, March 17, 2005 - 12:35 am: |
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Not sure Darren. The service tech displayed that info when he changed the bulb. I was not home. Maybe someone else on this board knows? |
   
docwebb Unregistered guest |
| Posted on Thursday, March 17, 2005 - 01:23 am: |
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To display hours of lamp used: With TV off, press the TV/video button on the remote at the same time your press the volume - button on the TV. Hold for about 7 seconds and the set will turn on and display hours used, plus some other information. To get out of this menu, you have to turn the set off. |
   
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