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Author Thread: Help with Philips Go Gear 2 gb MP3 player
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New member
Username: Mikeyt53

Post Number: 1
Registered: May-05
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how do i reformat my Philips GoGear 2GB MP3 player?? when i turn it on it has the page with the ! in it and when i hook it up to my compter like it said to do on the web site Philips DMM is suppost to come up and reformate it but it dont any one know how to do this??? please help
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New member
Username: Mikeyt53

Post Number: 2
Registered: May-05
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when i got to my computer and right click on the removable disk and click reformat and reformat it as FAT when it gets done it says windows was unable to complete
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Unregistered guest
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my phillips gogear mp3 has just decided to stop working, none of the buttons work when pressed, my computer doesnt recognise the USB cable when connected?? is there some sort of reset button or combination of buttons i have to press? or will i have to send it away? please help!
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Smellyknee
Unregistered guest
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After reformatting my MP3 player I tried to syncronize my music library with the device. This operation did not complete and the screen told me my device had been unplugged, although it hadn't. After a few more attempts at this the computer no longer recognises the USB connection device even after I downloaded the new plug in device as instructed from the 'tools'option on the device manager. HELP!!!!!
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aendy82
Unregistered guest
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My GoGear MP3 p,ayer is not working with my computer. When I try to get some music on it, it always shows NOFilefound !! But if I try it on another computer it is no problem. What can I do ?? I am working with Musicmatch Jukebox...
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Legio_ix
Unregistered guest
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have the hdd070 version (2gb) and can load music via the philips jukebox program but the dedicated Digital Music Manager (DMM) does not work as it never recognises the device. I have tried reloading the program and no options, is there any way to make this program work?

thanks
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Legio_ix
Unregistered guest
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Here is A POSSIBLE SOLUTION, i dont know if it works as i've only just found and downloaded the file, but it seems to be a replacement for the Philips DMM software, its free and the address is at http://www.litespeed.co.nz/
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Unregistered guest
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how do you store music channels into my phillips go gear?
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Cammy boy
Unregistered guest
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I can't download Musicmatch jukebox because it sais i dont have service pack 1... but i have sp 2. So i used Litespeed and that worked all good but now its just stopped. I re formatted it just now and cant put any songs on it, the computer recognises it but songs it just freezes whenever i try putting any songs on it. Any help would be good thanks.
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goldfish
Unregistered guest
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I have a philips go gear 128mb mp3 player, and i want to know how i can charge it up on my laptop. It recently crashed so has been rebooted, and i dont have my software disk any more. Anywhere i can find what i need?
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Stink Guy
Unregistered guest
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Any of you guys think to look at the manufacturers support site ?
I just got mine yesterday, looked at this site and I already know the answers to your questions.
But im gonna let you guys find it for yourself.
Heres a hint :
http://www.consumer.philips.com/consumer/support/cons_product_support_detail.jsp ?groupId=PORTABLE_ENTERTAINMENT_GR_NZ_CONSUMER&categoryId=MP3_PLAYERS_CA_NZ_CONS UMER&subCategoryId=HDD_AUDIO_JUKEBOX_SU_NZ_CONSUMER&productId=HDD070_10_NZ_CONSU MER&language=en&country=NZ&catalogType=CONSUMER
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neo - rockin on
Unregistered guest
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Yo stink guy! i have the same problem as the guy at the top

'how do i reformat my Philips GoGear 2GB MP3 player?? when i turn it on it has the page with the ! in it and when i hook it up to my compter like it said to do on the web site Philips DMM is suppost to come up and reformate it but it dont any one know how to do this??? please help'

i'm so dissapointed with this hunka not-workin junk and i've been all over the internet! you gota help me man!
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nathe
Unregistered guest
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My gogear has decided to stop working altogether
turn it on and it flashes twice then turns off, same if i plug in usb or power supply
the site is shiit for support, any ideas?
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New member
Username: Suprgirl

Post Number: 1
Registered: Oct-05
Edit Post

i have a similar problem to blewwater, can someone help me before i throw this damn thing out of the window!! my gogear has decided to stop working. it wont switch on even when i plug the power in it just stupidly flashes at me! i have tried the soft reset option but it doesnt do anything but make it blink faster. my computer doesnt know when i have connected to it either. it worked fine yesterday and i neeeeeeeed it for university..... any suggestions would be.... ssssssooooooooo great!
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cfp
Unregistered guest
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i have the same problem as suprgirl; only my hdd never worked!! it justs flashes when connected to the power adapter.... HELP!
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New member
Username: Suprgirl

Post Number: 2
Registered: Oct-05
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this is crazy.... does anyone have any ideas? i would take it back but i cant find the blummin recipt! typical!
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Gess
Unregistered guest
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my go-gear seemed 2 be working fine. After placing a few tunes on it, it then decides not to work no more. My computer does't seem to be picking up the Go gear. If i go through 'my computer' i can see, and even add files to it, but once it has been detached and i try to play the new tunes they are no where 2 be seen.(or heard) Why is this. I keep being told to download plugins, but this makes no sense coz i haven't changed anything since the last time i put tracks on it.
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New member
Username: Matt_wooza

Derby
Englan

Post Number: 1
Registered: Oct-05
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i have had my mp3 player for a few months now and im gettin the problem where it just wont turn on, and keeps flashing tried the soft reset and nothing, just flashes even when its charging, any suggestions
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Aris
Unregistered guest
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Dump jukebox!!!! Start working with Sveta!!! Google it out.Download sveta and driver and it works great
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Aris
Unregistered guest
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Dump jukebox!!!! Start working with Sveta!!! Google it out.Download sveta and driver and it works great
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GuVn3r
Unregistered guest
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my go gear fucks up like all of urs, all i did in the end was launch it at the wall, now i use Musicmatch jukebox to transfer music, it does, sort of, its transfer rate is real slow, and after i add about an albums worth, i have to diss connect the usb and then re connect. cos it will say that there is 0mb of space and 0mb being used, phillips shouldnt make mp3 players!
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New member
Username: Jbayliservin

Pensacola, Fl
USA

Post Number: 1
Registered: Oct-05
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I am completely dumb when it comes to this stuff. I just purchased a gogear. I tried downloading and turning it on however a lock comes up...What am I doing wrong? Please Help!
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Unregistered guest
Edit Post

if you get "!" on the screen and a clicking noise it means that the hd has stuck and it can be repaired by taking the hd apart you don't need any special tools just a small star screw driver like the one's you use for glases, oh and try not to get any dust on the disk platter or break it perminanty (i got a bit on mine and managed to lighty blow it off) ok open the hd on the back of the read arm (behind the magnet) there is a litte peace you can saftly nudge it with and it is best done when you turn it on as the disk trys to spin and can be unjamed that one you see it spinning put it back together.

sorry about the instuctions tryed to write quick :-)
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Unregistered guest
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I NEEED SO MUCH HELP!!!
MY PLAYER WILL NOT LIGHT UP UNLESS IT IS PLUGGED IN THE COMPUTER, MUSICMATCH JUKEBOX WILL NOT LET ME PUT SONGS ON MY MP3, I DO NOT KNOW HOW TO CHARGE IT, WHEN PLUGGED IN IT STAYS ON ONE SCREEN AND WILL NOT CHANGE......AND I HAVE READ THE MANUAL
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Unregistered guest
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we all have made the mistake of buying the gogear go fuook yourself mp3 player...anybody know how/where to buy replacement 5volt charger cord for the lovely hd70/17 model. i also find it funny no swearing on this site....sad.
baxter
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cerco
Unregistered guest
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here is how to reformat your gogear 2gb hdd
1. open up musicmatch jukebox
2.click on portable device on the left handside menu
3.a new window will open-in the top right in the window there is tools-click on it
4.a drop down list will apear which will have reformat as a choice
hope this helps
cerco
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cerco
Unregistered guest
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lol and my gogear works perfectly no problems
apart from the occasionly freeze of the hdd where u just press arrowup and volume up for 3 secs then it will shutdown, just turn on as normal
:D:D:D:D:D:D:D
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cerco
Unregistered guest
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lol and my gogear works perfectly no problems
apart from the occasionly freeze of the hdd where u just press arrowup and volume up for 3 secs then it will shutdown, just turn on as normal
:D:D:D:D:D:D:D
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cerco
Unregistered guest
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lol and my gogear works perfectly no problems
apart from the occasionly freeze of the hdd where u just press arrowup and volume up for 3 secs then it will shutdown, just turn on as normal
:D:D:D:D:D:D:D
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conor
Unregistered guest
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Hey can i change my wma files to mp3s on my ddm manager software. when i try and change the name of my wma files it wont work! why?
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rice
Unregistered guest
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this piece of crud played fine for like half a day then the screen just froze, i cant even turn the damn thing off. And if im told to press the reset thing one more time im gonna cook it in the oven :-)
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themantheycallME
Unregistered guest
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HAVE THE HDD082/17 . FROZE UP WHEN I CHOSE THE ALBUM TO PLAY. wouldnt do anything . it said loading. would not turn off
tried to press up and volume at the same time with no go. then tried center button and wolume up at same time and unit shut down. thanks for the idea to press buttons . i was gonna break the piece of monkey turd
.
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themantheycallME
Unregistered guest
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i couldnt even type in monkey siht.. fcukers
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themantheycallME
Unregistered guest
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oh yeah!!! i am listening to the fcuking useless piece of iguana siht right now. does that make me happy? no but at least it is not fcuking smoldering in my fcuking oven right now. i aint cooking fcuking siht tin thAt fcuker til like christmas. . peace out btiches.....
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sammyjayne
Unregistered guest
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when i turned on my hdd070 it simply said please connect to the computer and when i do it doesnt do anything even when i am charging it as well in any minute i am going to stap on it and put it in the microwave!
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New member
Username: Xxxkimmy

Post Number: 1
Registered: Dec-05
Edit Post

how do i download songs on to my go gear mp3?
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palegraynight
Unregistered guest
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Yeah, when mine froze. I did the same thing.. I pressed power and the volume up button at the same time and it just shuts down. :-) ty for your help.
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Volo
Unregistered guest
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Concerning the player RECHARGING (gogear) I was really perplexed until I realised that the AAA battery that comes with it is non-rechargeable. Need to get another one... Hope that helps some people...
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Anonymous
 
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My Go Gear is not work at all, when i connet to computer is find as "SSA7750 solid state audio player driver", when i press power button absolute nothing happens, the light is torning on only when plug in the charger. 10x for help
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Unregistered guest
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Does anyone know how to get a new battery for my go gear? any help would be greatful as its urgent!
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Unregistered guest
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If you look on the reverse of the Philips Go Gear it says "plays Windows media", does this mean you can use it on windows media player? well i have tryed and it syncs music but you cant play it on the player, does anyone know how use windows media player with Go Gear?
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Philips Technician
Unregistered guest
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yo suprgirl the flashing on the player normally means that the battery is messed up, find a replacement and try again if you have no luck then visit www.philips.com/support
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pissed off
Unregistered guest
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i hate my go gear, it only let me download 20% of my songs then fecked up. went on the website and that was about as helpful as an ashtray on a motorbike!!!!!!!!!!!!!!!
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New member
Username: Suprgirl

Post Number: 3
Registered: Oct-05
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"yo suprgirl the flashing on the player normally means that the battery is messed up, find a replacement and try again if you have no luck then visit www.philips.com/support"

wow thanks this is the first even remotely helpful hint i have had since posting on here. thank you so much will check it out.
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Unregistered guest
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When I load music onto my Jukebox HDD070, from Music Match 9, it appears in alphabetical order from Z-A. How do I get it so it does it in track order (1, 2, 3, 4)
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Unregistered guest
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Go Gear is pure crap I`ve had nothing but trouble since I got it, I think more has been spent on postage costs going back to the service dealer than the thing is worth.My friend gave me a quick fix!!! remove the small screw above the volume control and remove the side panel,unplug the battery lead,plug in again and the unit is reset then just replace the side cover.I done this three weeks ago and its the longest trouble free period i`ve had hope it lasts). good luck...
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Cyber_Ninja™
Unregistered guest
Edit Post

anywhere to download the software for the music, as it wont recognise my cd?
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iamgodofpiss
Unregistered guest
Edit Post

what the frick? man, i just got this thing today and it's already not working. does anyone know what to do if it just uhhh.....stops working like a damm douch. how in the shite do you charge this rat
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Smile
Unregistered guest
Edit Post

Hey Guys you should clear it ou with the cd that you guys recived with it. Once you install it you should have a icon on our desktop that says Phillips GoGear HDD and it will reformat it and clear out all the song on it. Then it should work again.
You also sont need to install Jukebox as long as the driver is in you should be able to use any music program like Windows Media Player
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Smile
Unregistered guest
Edit Post

By the way i forgot to tell you guys to select restore on the Phillips GoGear HDD.
Sorry
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EugeneUserOfYear2006
Unregistered guest
Edit Post

Hey, everyone!
I bought my GoGear HDD082/17 one month ago. It works perfectly. But, it froze today. I reset it and it works good again. I wanted to ask everyone, if you can hear the sound of Haed Disc on your HDD082/17 2GB MicroJukebox. I can hear my HDD speeding up, and when I choose the song to play, I can hear it speed up and reading thing move. Do you have that, I just wonder. I have my WalMart Check saved, so I can change it for full refund. So, if you guys don't hear your HDD, I am gonna return my player back or change it to another one.
Thank you so much.

Eugene.
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Anonymous
 
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hi,trying to load up my new philips go gear mp3 player,went to install it and it says it cant install need a service pack 1 or later?
what is that?
any ideas?
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EugeneUserOfYear2006
Unregistered guest
Edit Post

What kind of Windows do you have? If you have Microsoft ® Windows ® XP, then you have to download Service Pack from Microsoft web-site. The best way is to go to windowsupdate.microsoft.com and download Service Pack 2, and it will work wonderfully. Or if thais site tells you that your Windows is too old, find the download of SP2 on Microsoft website and install it.
If you don't have Windows XP, you can still update your Windows thru windowsupdate official web-site.

Good Luck with your Go-Gear, enjoy it.

Eugene...
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BaLlA B0Y
Unregistered guest
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eu tenho um problema com o meu mp3 da philips...eu quando desligo o cabo USB do mp3 aparece-me isto: problem conect to computer. preciso d ajuda sff alguem??
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BaLlA B0Y
Unregistered guest
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I got a problem whit my mp3...when i desconnect the USB from the mp3, i get this screen: problem connect to computer.. i need help please...(sorry about the other text in portuguese)..and sorry if i have some mistakes =) lol
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computer challenged
Unregistered guest
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is there a place where i can buy the charger and disc to download the songs? i lost mine and i don't want to buy a new one.
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computer challenged
Unregistered guest
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is there a place where i can buy the charger and disc to download the songs? i lost mine and i don't want to buy a new one.
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Anonymous
 
Edit Post

HEY! EUGENE USER OF THE YEAR 2006! you seem like a smart guy, can you help me? i lost my charger and the cd to install the system in my computer. do you know where i can get one?
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igoBACK
Unregistered guest
Edit Post

I have no problem with mine for the most part, everything works great except for one thing...The songs that I've downloaded from CDs, show up and everything and I can see them progressing but I don't hear any sound! The ones that I DLed from MSN or whatever play fine. But...Nothing else. Mine is the black 3gb, I forgot the specific HD number but yeah...
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fUkC_go_gear
Unregistered guest
Edit Post

i hate this piece of junk. i have a HDD082 and win xp cant recognize this junk even if i have it charged for 4 hours and counting. i hate this!! maybe ill bury this junk this new year!!
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daddysgirl39564
Unregistered guest
Edit Post

I just purchased my go gear one month ago and have been tring to learn how to download songs etc... but now i have a problem with it. it has
frozen up on me. how do i reset it?
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Unregistered guest
Edit Post

Hi

For those of you who had a problem transferring music on to your HDD070 after freezing. I think this may help it worked for me after trying on and off for 3 evenings after work and reading the Philips website which was not very good. Any way here goes it might be long and there may be an easier way but I had to do it the long hard way!!

The problem is if your player froze and you had to shutdown your computer the Musicmatch Jukebox needs to be connected again to your USB.

1. Put your Musicmatch jukebox on.
2. Connect your player to the USB wait until the removable disk page comes up in my case mine is J.
DO NOT PRESS PORTABLE DEVICE YET.
3. When the page is up press folders up top, on the list on the left find your removable disk in my case J and then right click on it and find properties. You need to click on Autoplay find the Music match Jukebox and click on it then press apply. Basically this in connecting your usb back to your music again. Do not close your removable disk page.
4. Then click portable device. This should work and you should get the screen to transfer music on rather then the screen saying you need to plug in a device. Hope this works for those with this problem. When you are transferring again plug your player into your adapter so the power is always on, the player only seems to freeze when the battery runs low.
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Unregistered guest
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Well my mp3 player the 512mb 1 is crashed it won't turn on and it won't work with anything what can i do and i don't no if is a part or not can u help me??????????????????/
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Unregistered guest
Edit Post

Just bought the HDD14XX. This thing is a piece of crap. Big logo on the box says "Plays for Sure" and wouldn't you know it - Windows Media Player (the one I just installed from the included CD) doesn't see te device. It doesn't show up as a portable media drive in My Computer, and it's not even in the Portable Media Player folder in Control Panel... *but* when i search for it under Add New Hardware, it's right there on the list and Windows says its working fine. It's connected, or at least thats what the MP3 Player says... It's fully charged... Something tells me I have a 200 dollar little brick on my desk now... why have an MP3 player if the thing doesn't work... Any suggestions? send replies to darianknight@gmail.com
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New member
Username: Bandya

Post Number: 1
Registered: Jan-06
Edit Post

i have a philips go gear 2 gb player. i use DMM software to connect, but when the software opens it says no device connected.

please help
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New member
Username: Steevo

Post Number: 1
Registered: Jan-06
Edit Post

rapid flashing on hdd070 and hdd 065
battery is fucked and may also have corrupted
firmware
slow flashing is corrupt firmware
not being able to format is fucked hdd
do not buy philips mp3 players they are crap sorry
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iAlone
Unregistered guest
Edit Post

Damn.

I have had hdd082 (2 gb) for about 3 weeks and I sync it with Windows Media Player. The only problem I have had with it is that sometimes it freezes up the first time I turn it on after charging, but after a soft reset it's good to go.

And Eugene... I can hear the hard drive on mine when selecting/starting a new song, but not during play.

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lonestar777
Unregistered guest
Edit Post

What a piece of crap! I can't believe they have all these problems and haven't pulled it off the shelves yet. Luckily I got mine returned within the warranty period and got my money back... Hope you all are as fortunate!
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Unregistered guest
Edit Post

hey whud up pplz hey i got a mp3 player for christmas hdd082/17 and jan uary 10th it was working fine but now january 11th i got up this moring and turned it on and put the head phones in then it just cut off by itself then it started working for like 1 minute the it started the fast forward by itself then it started to skip music by itself and the head phone you can barely hear music please please please help me anybody thhis fucing thing suck ima break this mp3 player it just cut off and snit please just somebody help me iight.
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Unregistered guest
Edit Post

EugeneUserOfYear2006 you seem pretty smart can u please help me
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Unregistered guest
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EugeneUserOfYear2006 you seem pretty smart can u please help me
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Unregistered guest
Edit Post

Well, i bought HDD082/17 last week and after i installed everything necessary and charged the battery, i plugged it in to put some music there. But neither my Philips Device Manager nor the Windows Media player recognizes it. It says i have to plug it in. But the computer itself recognizes it, it's just the software. I have WinXP SP2 and all the other requirements were met. However, on my friend's computer, it works. Why doesn't it work on my computer then??? What's the difference??? I tried everything, that was in the manual, on the cd, on the internet... but nothing seems to be working. If any of you has an idea, please answer me here or send me an email to the email address below. Thanks a lot.
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Unregistered guest
Edit Post

I bought my 13yr. old a Go Gear for Xmas. When we transferred his songs from Media Player, a bunch of generic songs were in Media Player as well, and he wants to delete them. I've searched high and low on the help sites for how to delete tracks off the Go Gear device, but no luck. Any inspiration out there?? Thanks,
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Unregistered guest
Edit Post

My Phillips Go gear is so fucked up right know it is froze up solid and the damn thing wont work. If I cant fix it I will blow it up.
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Dark-Goten
Unregistered guest
Edit Post

Thanks for the help,I was listening to it at school and it got stuck on prayer and I was screwed so I asked a few people and they couldn't fix it so I came home and looking for help and found this site and I read everything thanks for the tip on holding the center and the volume up button THANKS MAN IT WORKS AGAIN!!
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Anonymous
 
Edit Post

BEST TIP OF ALL - AVOID LIKE THE PLAGUE! I'm on my third replacement - and it doesn't work either. Great Customer Service, I must admit - but I'd prefer a player that worked in the first place. If you have a receipt, GET YOUR MONEY BACK AND BUY ANOTHER MAKE!
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Unregistered guest
Edit Post

I GOT A PHILIPS GOGEAR 512 MB MP3 PLAYER, EVERYTIMES I DOWNLOAD MUSIC ON IT, THE MUSIC APPEAR IN THE REMOVEABLE DISK(E:-)BUT WHEN I REMOVE THE HARDWARE AND OPENT THE MP3 PLAYER AND I GO MUSIC AND I DIDN'T SEE NO MUSIC IN IT !!PLEASE HELP!!
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Unregistered guest
Edit Post

Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.

(this is after my computer recognizes it and I have it pluggged in, WHAT SHOULD I DO???)


what does this message mean and how can I fix it? If anyone knows please IM me at SingErin13

or email me @ ebory277@kutztown.edu
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Anonymous
 
Edit Post

Thankyou A billion!, I mean it, I did what you said and it shut off like normal, and it works fine.. I walked through a metal decteor with it and it froze and now it works just fine!!!
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Anonymous
 
Edit Post

where can i buy the software for my go gear mp3 player. my cd broke
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Nisseman
Unregistered guest
Edit Post

I bought my HDD082/07 at Walmart. I followed all the instructions and installed the Philips device mamager and WMP-10. Everything works like a dream. Loaded 492 songs into this thing in about 10 minutes. Menu and scroll functions are easy to use, buttons are laid out perfectly compared to I-river and Creative scroll bars. My only complaint would be the included headphones, the sound sucks. I used my old phones from a previous player, big difference. I don't understand all the fuss this thing works great, had it up snowboarding all week, good battery life easy to use! Philips autodetcted a need for firmware upgrade when I connected to my computer and it downloaded and installed automatically in a few minutes. All this for $130 Canadian!
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Anonymous
 
Edit Post

Joey's mom: You should be able to delete songs by going through windows explorer with the GoGear pluged into your PC. There should be a listing on the left side of the explorer window called "Philips". Look under that and there should be a "Media" folder then a "Music" folder. All songs are stored in the "Music" folder. Just find the songs you don't want and delete them like any other file.
Hope this helps.
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Anonymous
 
Edit Post

I have had my GoGear for about 6 months and have had no problems with it whatsoever. I can't understand how all you people can get so worked up over a little Mp3 player. When I was a kid and my Walkman didn't work, did I go nuts and start shouting obscenities so all could see what an immature, spoiled, Momma's boy, BRAT I was being? I don't think so!!! I simply fixed it or bought a new one. Suck it up and go on with your life. I promise you it won't end because of this tiny thing that plays MUSIC.
You people need to grow up a little before you start taking your opinion out into the public arena.
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bobctys
Unregistered guest
Edit Post

my phillips mp3 just froze up... is there a reset button on it. This isn't the first time it has done this.
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thickO
Unregistered guest
Edit Post

my philips mp3 wouldnt download music from me computer.....it keeps say add your device!!its in d blooded computer but yet it keeps coming up!..dont no wat 2 do!!plez help!!
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Unregistered guest
Edit Post

Alright, when I turn on my MP3 player (HDD082/17), the screen that says "philips" come on and just stays there, with a weird whirring noise. I tried the restart method-holding the power and volume up button- many times, but it doesn't work. In fact that was only way itcould shut off.
Then I started it again and it just flashed a picture of an empty battery and that was it, so I plugged it into the charger and it went back to the first problem. I am not sure what to do about this.
Please e-mail me with any solutions you might have! Thank you :-)
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lokkix
Unregistered guest
Edit Post

press play and volume up at the same time to reset
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Anonymous
 
Edit Post

Hi people when i open my philips ddm it and when the USB cable is hooked up with the go gear it just keep saying player not connected.
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frustrated_person
Unregistered guest
Edit Post

AHHH!! OMG, im having the same problem with everyone else here!!! Holy hell!! I know no one can help me cuz OBVIOUSLY there's something wrong with this piece of crap jukebox!! I trusted you Phillips!! I DID!!! But now I see all the problems that comes with all of this!! THAT'S IT IM RETURNING IT!!! IT ALSO MADE MY COMPUTER SLOW!
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Anonymous
 
Edit Post

Hi Guys, I'm trying to download a driver for my Gogear, can any of you point me in the right direction?
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fireboy
Unregistered guest
Edit Post

--------------------------------------------------------------------------------
Hi people when i open my philips ddm it and when the USB cable is hooked up with the go gear it just keep saying player not connected.
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Unregistered guest
Edit Post

My Gogear was working fine.But then I turned it on it said connect to computer and start the DM.I did that and when it was done the computer said that it was not reconized.Next day tryed it again the DM box has a - sign on it.What do I do to fix that.Please help I need music!
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Anonymous
 
Edit Post

Thank you so much lokkix...My mp3 player froze up like every body else's...and I pressed power and volume up for about 3 seconds +- and it shut off....turned it back on and works just fine. Thanks again.
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Nisseman
Unregistered guest
Edit Post

Just a little update on my earlier post. I've had my GoGear for three weeks now. It's spent 12 days on the ski hill with me and the rest of the time playing through a line-in to my car stereo. This thing still hasn't missed a beat. I still have absolutely no complaints beyond the crappy included headphones. You guys need to read through the instructions more thoroughly. I'm sure some of you have legitimate problems but this thing is just too easy to use for me to believe that all this crap I'm reading here is coming from people who have followed the instructions properly when installing and using this player. Philips has made a good product with a lot of features for this price range. I researched a buttload of players before taking a chance on this one.
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Unregistered guest
Edit Post

My Philips GoGear is not playing. I was listing to the radio on it this morning and went I went to change to listen to the mucis that I downloaded on it it froze.I tried truning it off but it will not turn off.
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salah100
Unregistered guest
Edit Post

i can't make a connetion btw my pc and gogear 2 gb after a proper setup of the software..simply the DMM said that the player is not connected.but i see the connection establihed btw the pc and player on the gogear screen..could someone help me.
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Unregistered guest
Edit Post

how do I put a powerpoint presentation on my Philips GoGear?
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John McNamara
Unregistered guest
Edit Post

I lost my cd, where do I dowload the software? I simply can't upload any more music to my player. Please help.
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John McNamara
Unregistered guest
Edit Post

I lost my cd, where do I dowload the software? I simply can't upload any more music to my player. Please help.
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jack_sinatra_castro
Unregistered guest
Edit Post

My Philips 6GB Mini Gogear doesn't show pictures . . . I synchronized about 30 .jpg images into the thing and everytime I click "Picturs" on the next screen it says "List Empty"

What do I do?
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Just 1look
Unregistered guest
Edit Post

To reformate your Philips GoGear, you've to start WMP(WindowsMediaPlayer10series, than click on the button synchronisice. At the top of this window is a button at the right corner which commands the formation.
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english
Unregistered guest
Edit Post

to cerberus - top tip mate bought one off ebay for Ł10 did what you said with the hard drive and i'm listening to it right now, i'm gonna buy some more and bung em back on ebay when i've fixed them cheers mate
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english
Unregistered guest
Edit Post

John McNamara

http://www2.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&sct=HDD_AUD IO_JUKEBOX_SU&cat=MP3_PLAYERS_CA&grp=PORTABLE_ENTERTAINMENT_GR&session=200602150 81303_62.254.23.7&ctn=HDD070/10&mid=Link_Software&hlt=Link_Software

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english
Unregistered guest
Edit Post

John McNamara

http://www2.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&sct=HDD_AUD IO_JUKEBOX_SU&cat=MP3_PLAYERS_CA&grp=PORTABLE_ENTERTAINMENT_GR&session=200602150 81303_62.254.23.7&ctn=HDD070/10&mid=Link_Software&hlt=Link_Software

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Hilary Hancock
Unregistered guest
Edit Post

I gave up after calling technical support and telling them about my download of the "detect USB device" from their website. My computer didn't even detect it! I returned my 2GB player and bought a memory card for my PDA so that I can play music on that.
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Unregistered guest
Edit Post

I am so glad I have been able to start enjoying my Go Gear after passing through a seriuos hard time.Now I have just one prolem and that has to do with changing the rechargable battery. Someone told me the battery can be changed and I have tried to open it with no success.Mine is HDD82/07.I did remove the small screw at the back but still could not open it. This is where I will need some help pls.
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Unregistered guest
Edit Post

I have Philips GoGear HDD82/17 and it doesn't start at all. I lost the DMM cd so where can I download DMM software to restor my player?
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Unregistered guest
Edit Post

hey i bought a 2gb philips go gear mp3 couple months ago been wondering how to set up the blacklight so it automaticly come on whne u touch a button but i have yet to find ne thing this is the one prob i have cause i can't see what playing at night time cause the light dont turn on some one help fix this thing
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Unregistered guest
Edit Post

O btw To reformat your mp3 player us musicmatch thats what i use fairly easy u guys
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Moninni
Unregistered guest
Edit Post

Hi!
Does anyone have a tip for me ragarding transferring files by drag and drop to my Philips Go Gear? It's just a big hazzle to use WMP, I'd rather use Explorer and do it the easy way. Any suggestions?
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Unregistered guest
Edit Post

Hello, I'm having a small problem with down loading the recommended Windows Media Player 10 service...Can anyone help me out?
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jacobanselowen
Unregistered guest
Edit Post

My Go gear want recoinize the names or artists names of the files it just says no artist found no track found how do i fix this
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MissRose
Unregistered guest
Edit Post

Tdogg, have you found out how to work the backlight yet? I have the same problem.

MissRose
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Unregistered guest
Edit Post

Jacobanselowen, mine did the same thing. I had to do a complete restore and delete everything on it. After I did that and reloaded my music everything is now recognized.

Any idea how to delete music from the MP3 player? All the information I can find only tells how to delete it from the library not from the portable device.
Thanks
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freakin-jukebox
Unregistered guest
Edit Post

hi my i got a problem with my jukebox hd0065
the problem is i cant turn it on i cant get conection to the computer and i cant recharge it
and when i tries to recharge it et just flashes
do anyone have a sugjestion for me
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whuut
Unregistered guest
Edit Post

My Philips gogear Mp3-player like.. can't connect to my computer anymore. It starts charging, but the mp3-folder doesn't show on the computer screen!! What the h*ll's WRONG?? I can't add new songs and stuff since I can't even open it in the computer :S This sucks!! Does anybody know what I shall do??
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missxillusive
Unregistered guest
Edit Post

hi i have a problem or not really a problem. question. i just pressed some buttons and then it fast-forwarded some of the song. wow i didn't know it did that. i still don't know how to do that...help?
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frustrated 132
Unregistered guest
Edit Post

do not buy these do not work. I have spent hours trying to transfer music to this and when it says it is done you look and there is nothing on it. when you go in to it on the computer it is all there though ahhhhhh!!!!!!!!!!
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New member
Username: Midnight_fenrir

Post Number: 1
Registered: Mar-06
Edit Post

I just got a philips go-gear 2 gig for $5 at a pawn shop. When I plug in the AC adapter the screen lights up, but other than that the unit is completely unresponsive to anything. there is nothing being displayed, no button or combination of buttons seem to help. I just have a gentle continuous flash of the screen. I opened it up and I can't see anything amiss... but I am far from a professional.... any ideas?
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New member
Username: Ginjakid

Post Number: 1
Registered: Mar-06
Edit Post

hi got a phillips gogear hdd065/05 all it does is flash rapidly when i plug it in to the charger. nothing else. HELP
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New member
Username: Robevs

Post Number: 1
Registered: Mar-06
Edit Post

how do u unplug the battery on a hdd065/05???
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New member
Username: Robevs

Post Number: 2
Registered: Mar-06
Edit Post

I have a hdd065/05 and removing the battery didn't work for me!!! when i turn it on the picture of the player and a computer comes up but it says "Problem! Please connect to computer" what's up with it? and how do i fix it?

Please help!
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New member
Username: Robevs

Post Number: 3
Registered: Mar-06
Edit Post

can you restore the factory settings on hdd065 without turning it on because i can't access the player or hard disk in any way i have tried!!!
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New member
Username: Crimsonspiral

Post Number: 1
Registered: Apr-06
Edit Post

i have had my player for almost 4 months. When i turn my Philips 2GB player on, the screen says "Philips" and stays frozen there. you also hear this "clicking" noise. I don't know if the battery needs to be changed or something is wrong with the firmware. any help would be great! e-mail me at TigrisClawz7@aol.com thanks!
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New member
Username: Eggytez

Shanghai
China

Post Number: 1
Registered: Apr-06
Edit Post

i recently bought a philips gogear hdd070, i tried to download files onto it but whenever i opened musicmatch or philips media manager they both did not recognise the player and said 'player not connected' or 'connect player'( but the computer itself did so it was the software). the problem is with the software and there are a few programs that can solve it. i found one, which was already mentioned, called litespeed hdd manager (check it out on google). the program itself is not great by any means, the playlists dont work, you can only download one song at a time onto the thing but its free and safe, and has no trouble locating ur player on the usb drive.download it and install and run it, a grid/table will come up. you then can simply drag and drop (one at a time or else it freezes or doesnt work) and it wud take around 5 seconds to download. Its not pretty to look at and it occasionaly freezes so you have to close and start it again but i have had no problems downloading my music, apart from the slowness of draging each track one at a time. its a pretty desperate measure but well worth trying, there are also non free programs which do a better job, google it out an du will find wat ur looking for. hope it helps
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New member
Username: Peek

Post Number: 1
Registered: Apr-06
Edit Post

HDD082 was dropped and froze. I "thawed" it but when I tried to add more songs I got an I/O error. I unplugged and tried again but now my device manager doesn't recognize it (but my computer does) and I only get the message
"!Files are missing, reconnect and try again."
Any suggestions?
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New member
Username: Davemustaine

Post Number: 1
Registered: Apr-06
Edit Post

My HDD082/17 mp3 has stopped working... is the anything i can do to fix it?
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New member
Username: Kman0199

Post Number: 2
Registered: May-06
Edit Post

Does anyone have a power cord for the Philips hdd82/17 model mp3 player that they would like to sell. I have the USB charger that charges through the computer but the mp3 player is giving me a symbol for me to put it on the plug up charger and will not charge through the usb cable.
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New member
Username: Gemmylou

Post Number: 1
Registered: May-06
Edit Post

my phillips jukebox 07/05 packed up yesterday. It was working fine day before. thought it was battery but it doesn`t turn on or charge. just flashes when you plug charger in. theres nothing you can do to fix it. I`ve got to send it back to supplier who I bought it from. just put 400 songs on it- gutted!!
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New member
Username: Nicishel

Post Number: 1
Registered: May-06
Edit Post

I won the HDD075/17 from work (Philips) for taking part in the HeartWalk in Seattle. I charged it up and went to add music. All I got was a flashing screen. After calling Customer Support and getting an RMA number I was directed to ship the unit and all parts back to Philips Repair Center via UPS or FedEx (1400 E Tahlequah, Siloam Spring AR 72761; 1-888-744-5477). I then had to wait 10 business days before calling for status. Got it back and now the only issue I am having is that my music files are transferred but don't have any names listed. They all say No Track Found. I'm going to try the reformat and reload that someone else suggested. Also, I have to connect the USB cord directly to my pc. If I try to go thru a hub it does not work. Good luck!
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New member
Username: Monty187

Post Number: 1
Registered: May-06
Edit Post

Hi guys, i have a 2gb go gear and i have quite a few mp3s over 30 minutes, i dont seem to be able to fast forward though the songs. anyon know how to do this?

Thanks
MM
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New member
Username: Dmq

Post Number: 1
Registered: May-06
Edit Post

HELP!!! I HAVE A GO GEAR AND IT JUST DIED, IT DONT SEEM TO RECHARGE, I THINK MAYBE I NEED A NEW BATTERY???
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New member
Username: Raceman

Post Number: 1
Registered: Jun-06
Edit Post

When i removed the usb cable my GoGear 2mb mp3 player from my computer, it says Problem! Please connect to the Computer!. The screen is frozen and i cannot turn the GoGear on/off. When i connect it up again, i have no idea what the problem could be. Does anyone have any ideas?
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New member
Username: Sean_missin

Peterborough, Cambridgeshire
England

Post Number: 1
Registered: Jul-06
Edit Post

My wifes phillips 065/05 also packed up like Nathes and Supergirls showing a flashing screen when charging and unresponsive. I tried phillips help line and they wanted to charge Ł130 to repair it. Tech support refused to help further. So I took a gamble and took it apart and got the details from the battery. I tracked down a replacement at www.partsmaster.co.uk their product code PHS310420052231 phillips part no is. 310420052231 Specification is a 3.7v 700mAh Li-ion Rechargeable Battery made by BYD co ltd.
I took the left hand cover off the player and removed the battery and replaced it. Replaced the cover and the unit turned on. It is now charging/functioning correctly. I hope this information is useful to someone. I will be writing to Phillips to complain but it is unlikely to improve the situation for others.
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New member
Username: Lorney

Post Number: 3
Registered: Jul-06
Edit Post

I have given up with mine, it is not gonna cost me a whole new MP3 player!! never gonna buy another philips product!!!! bo!!
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New member
Username: Milltown

Portmouth, England
England

Post Number: 1
Registered: Jul-06
Edit Post

I have been given a PHILIPS GOGEAR 512mb, I have not got the software cd and cannot find it on the net. If anyone can help please email me at osheajp@onange.net.I cannot load any music on it.
Thanks
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New member
Username: Hdd065

Post Number: 1
Registered: Jul-06
Edit Post

Recently bought the hdd065, transferred files, which show up ok on the computer, but when go to the mp3 player nothing shows up, except for the factory setting X2 music files....
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New member
Username: Greed

Post Number: 1
Registered: Jul-06
Edit Post

My Phillips GoGear mp3 player decided to stop working. None of the button works. And when I connect it to the computer with the USB cord, nothing happens...help!!
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New member
Username: Mgclerici

Post Number: 1
Registered: Jul-06
Edit Post

hello i have a philips gogear hdd6330 (30gb) and i can´t repair it, i tried everithing but i just can´t do it. When i use the device manager nothing happend, the problem is that there is a file that i can´t erase and it wasn´t there before y think it´s a virus and olso all the song files appear like a lot of squares. if you now hoy to repair without the device manager please let me know mgclerici@hotmail.com
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New member
Username: Kittykat

Post Number: 1
Registered: Jul-06
Edit Post

does anyone know how to delete FM and voice recordings off the GoGear without doing a complete restore?
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New member
Username: Dumb

Post Number: 2
Registered: Jul-06
Edit Post

I really am losing my mind.
Could anyone tell me why my DMM won´t open!? I connect my MP3player on the computer, everything should be fine but when I try to open DMM, it doesn´t response any way! It just won´t work. WHAT SHOULD I DO?
[sorry my bad English, I´m a Finnish]
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New member
Username: Asuo

Post Number: 1
Registered: Aug-06
Edit Post

gogear hdd82/17 when I in inserted in the usb, it show up like a philip camera and i can download sounds
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New member
Username: Tmac

Post Number: 1
Registered: Aug-06
Edit Post

the thing keeps freezing up..its a go gear hdd82/17...but when i click play and up at the same time it unfreezes it but when i turn it back on it freezes again
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New member
Username: Anamaria

Post Number: 1
Registered: Aug-06
Edit Post

I have the same problem as omar riaz, i recently bought a HDD065 2GB mp3 player, using musicmatch jukebox to transfer music, shows transfering fine on pc but when i go to the player there is nothing on...oh and when opening the device manager it says i have a Philips Nike mp3player...when the one i have is a GoGear...any help? :/
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New member
Username: Romano15

Post Number: 1
Registered: Aug-06
Edit Post

How do I delete music from my philips MP3 player and is there a way I can make folders on my mp3 player?
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New member
Username: Remy6287

Post Number: 1
Registered: Sep-06
Edit Post

I bought a 30Gb gogear in Febuary and at first it was working fine. I put over 3,000 songs on it and no problems. But then a couple months later it began to freeze up every now and then. I looked up how to restart it and it was fine again. Every time I used it I would charge it again, but I noticed it wasn't holding the charge as well as it used to. The other day I was using it after I had charged it that night and after about an hour maybe less it gave me a warning sign that the battery was going to die. So I turned it off and plugged it back in when I got home. This morning I woke up thinking, 'Oh good, my battery is charged on my gogear I can listen to my music and enjoy my day.' Well much to my suprise when I pushed the All Tracks button it said list empty. I was shocked! I thought it might have messed up or something when I turned it on so I restarted it and tried again...nothing. No songs, anywhere. What happened to the 3,000+ songs I had?! They are not on my computer anymore because being the trusting person I am when it comes to electronics I thought the device had stored all my songs forever. I can't remember all the songs I put on there! Is it possible to get these songs back? Way to go Philips, I will definitly buy your products in the future.
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New member
Username: Blazek

Post Number: 1
Registered: Sep-06
Edit Post

I have a problem with HDD065 2GB mp3 player. It stoped working. It already happened before. It just flashes when i plug the power on. I took it to the authorisd Philips service. They repaired it. But it broke down again and again. It has been 3 times already in the service. They told me that the problem is with INTERNAL MEMORY - EPROM.

The Eprom memory got erased because there is a problem with battery.The replacement of the battery didnt help unfortuantely.

Maybe any of you knows how to upload this Eprom memory into the device beacuse the warranty is over and now if I wanted to get it repaired they would charge me.
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New member
Username: Tykes

Derby, Derbyshire
UK

Post Number: 1
Registered: Oct-06
Edit Post

I have same problem as Blazej Bebenca - I upgraded the firmware from Philips website - bingo device froze completely. only resort was to let it go flat - recharge and hope - but no it wouldn't turn on at all. before this i had 18months trouble free and could use MusicMatch to download/delete etc with no probs.
bought another off Ebay after 2 days of trying to get musicmatch and DMM to work (I could reset it but not get the HDD065 to see the music it downloaded) i was about to give up but then I found Yahoo Music Juke Box and this works quite well (no plugins required)- downloaded 500 songs last night (album by album) listening to it now. only problem with Yahoo - can't delete a file have to erase all, will worry about this later
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New member
Username: Bowlynd

Post Number: 8
Registered: Sep-06
Edit Post

i have the same problem with my hdd065/05 player it will not show any songs i put on it and it doing my head in i no 1 can help me i will take it back where i bought it from they r the worst player ever made
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New member
Username: Bowlynd

Post Number: 9
Registered: Sep-06
Edit Post

hi i have done the problem i had with my crappy go gear hdd065/05 it took me 7 hours 2 do it im never going 2 buy 1 ever again they totaly the worst players ever made they r waste of money if u ask me
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New member
Username: Fishlips

Post Number: 1
Registered: Nov-06
Edit Post

If anyone has a Philips gogear 082/17 2gb mp3 player that is dead, and beyond repair, I would sure appreciate the chance to open it up and check out the guts of the thing.
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Silver Member
Username: Rick_ross

Post Number: 749
Registered: May-06
Edit Post

yo
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New member
Username: Bethvecc

Post Number: 1
Registered: Dec-06
Edit Post

Need troubleshooting for my GoGear HDD82/17. I got it last Christmas load about 200 songs worked fine until about 3 weeks ago when I decided to sync some new songs. Ever since it freezes, won't turn off, won't stay on, if it does play the songs are distorted or record mic comes on....it's just haywire all of sudden. Any help would be appreciated. Thanks
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New member
Username: Hothunny

Owosso, Michigan
United states

Post Number: 1
Registered: Dec-06
Edit Post

I just got a philips gogear ipod and I bought the charger for it too but,it doesn't want to turn on at all if anybody knows what to do please help me.
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New member
Username: Hothunny

Owosso, Michigan
United states

Post Number: 2
Registered: Dec-06
Edit Post

how do you take the battery out of a philips gogear?
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New member
Username: Sean_missin

Peterborough, Cambridgeshire
England

Post Number: 2
Registered: Jul-06
Edit Post

Casey this is of course at your own risk.
Assuming the screen is facing you, undo the right hand side crome cover (the cover with the source/menu/volume buttons) screw and pull the cover off. There is a connector with 3 wires leading to the battery. Unclip the connector carefully and ease out the battery. You can now fit the replacement and replace the side cover and do up the screw.
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Bronze Member
Username: Annamouse

Post Number: 12
Registered: Aug-05
Edit Post

Buy an iPod.
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New member
Username: Richart

Post Number: 1
Registered: Jan-07
Edit Post

I have the same problem as loads of you- when I run the musicmatch portable device manager it can't see the gogear even though the gogear knows it's connected and windows can see it too. I downloaded the latest version of the portable device manager from the philips website and had the problem that a couple of you had- it won't install because it needs service pack 1 or later. I am trying to download this now but wanted to ask if anyone had actually had any success going down this route because it all seems pretty painful to me.
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New member
Username: Zoe1

Post Number: 1
Registered: Jan-07
Edit Post

Hi
Any 1 having any problems with the gogear HDD065/05 when trying to upload music and are getting the philips nike instead of philips gogear show up.
All you have to do is uninstall wmp11 as it is not supported by philips for this model.
Uninstall these from add remove programs in control panel.
1.Windows Media Player 11
2.WMP11 Media format runtime11
3.Microsoft User mode Driver framework feature pack 1.0.0 (Pre release 5348)

Hope i've helped someone it worked great for me :-)
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New member
Username: Michaeldvt

Post Number: 1
Registered: Jan-07
Edit Post

Hi
I have just one problem that to do with changing the rechargeable battery. Mine is HDD82/07. I did remove the small screw at the back but still could not open it. Does anyone know how to do it
I need some help please
Michael
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New member
Username: Bethvecc

Post Number: 2
Registered: Dec-06
Edit Post

Michael....Do not waste any more time on trying to fix your Go Gear. Go out and get yourself an Ipod Shuffle!} It's the geatest little thing ever! I had the HDD82/17 and know use it as a paper weight. Every time you think it starts to works something goes wrong. It's a total lemon:-( My barely lated a year.
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New member
Username: Schunathy

Post Number: 1
Registered: Feb-07
Edit Post

Hi Marie Clinton!
I did what you said and still is not working.. Philips Nike still appears and of course, no songs appear in the player neither.. I've already went 3 times to the store for different problems related to this player.. what a waste of money!
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New member
Username: Zoe1

Post Number: 2
Registered: Jan-07
Edit Post

Sorry to hear that, that is what worked for me and was told these details by philips themselves on the phone, i thought it might help someone else too.
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New member
Username: Schunathy

Post Number: 2
Registered: Feb-07
Edit Post

Hi Marie!
actually it worked! but only to upload song with Windows Media Player, Jukebox still recognizes the player as "Nike Player" and it's worthless. Also, some songs can not be uploaded using the WMP becaus it says that there's some kind of error.. but hey! at least some songs are on the GoGear! thank you very much!
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New member
Username: Wisepimp

Post Number: 1
Registered: Feb-07
Edit Post

Ok, you guys are going to owe me big time for this but this is how you fix these problems if its hanging on the startup or frozen and not detecting. My girl has a GoGear and it was frozen on the GoGear logo on starting up. Took me a couple days but I did figure it out. It wasn't detecting on my pc either.

On Windows XP, hook your GoGear to your usb port, right click My Computer choose Properties, Hardware tab then click Device Manager. You will see an option that says Windows Portable Devices(if your GoGear is connected to the USB port) with a plus sign to expand and see your GoGear. What you want to do is: DO NOT UNPLUG IT from the USB port yet. It most likely has a yellow exclamation mark once expanded that says drivers not found or some BS. (By the way dont ask about installing the drivers cuz I did that plenty of times and that did not work either.) Right click that GoGear with the exclamation mark and click uninstall but do not do push anything after. Now unplug your GoGear and it's cable from the USB port and finish the uninstall. Close all that now. Now plug your GoGear in the usb port again and double click My Computer and you should NOW see your GoGear because it should be detected. Right click that icon choose Format, quick compression. Now choose your GoGear Device Manager and Repair it. Unplug and it should be working again.

Just a note, I had all the GoGear programs uninstalled except the PC software from the Philips site which I downloaded but it should work even if you have everything installed. If not download their pc software for your GoGear, format, then install the Device/Firmware Manager and repair. I know this should work because hers was frozen on the logo for days.

- WisePimp
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New member
Username: Supermouse92

Post Number: 1
Registered: Apr-07
Edit Post

My 512mb philips go gear mp3 has a file on my sisters page(media player) but i cant put her music onto my mp3 because most of her music is from itunes.On my media player theres no philips go gear icon(file),despite the fact that i had it plugged in recently to attempt to put music on it.The music wasnt on the mp3 when i turned it on despite the fact that it says that i have 80 songs on it!I tried 2 explain the best i could,i hope u can help me!All i want is some music!
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New member
Username: Adamemo

Post Number: 1
Registered: Apr-07
Edit Post

please help when i plug my 2 gb philips hdd065/05 it says im connected on the mp3 screen but then it turns off and it wont recognise it so i cant put music on it and i swear if i does it again IM GONNA FCKING THROW THE FCKING THING OUT MY WINDOW GRR please help
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New member
Username: Rookie4life

Post Number: 1
Registered: Apr-07
Edit Post

wow. i wish i would have seen this post before i bought mine. unbelievable.

D

------------------------------------------------
www.MyDoorSpam.com
Closing The Doors On Solicitors
Order Your No Soliciting Sign Today!!!
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New member
Username: Schunathy

Post Number: 3
Registered: Feb-07
Edit Post

ADAM PAUL KENT:
Do not update the version 11 of Windows Media Player... that´s all.. it worked foro me and I had a similar problem as you.. I know the feeling of wanting to throw the fcking thing out my window!
cheers!
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New member
Username: Dellthinker

Post Number: 2
Registered: May-07
Edit Post

Haha Big D - me too =P

But i dont know why everyone is using Juke Box to upload mp3's. Here's food for thought, when i bought mine it came with Drivers(that i didnt need) and a installation disc that DIDNT work. It kept telling me some bullshit about my Windows Media Player wasnt updated or something. When i clearly have Windows Media 11. Anywho, i just stared at the box for about 5 mins and relised that the software being used to put music on the machine was indeed Windows Media Player. So all i did was plug the USB in my computer and the mp3 player, clicked on "Sync" and it recognised it. People you have to realise that Philips made this to work with Windows Media Player. It has most options you'll need. I still havnt figured out how to upload pictures to the SOB. :D
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New member
Username: Jigmeister

Post Number: 1
Registered: May-07
Edit Post

tell you what peeps philips go gears are absolute dogsh*t.I used to have one of the older ones myself until it broke completely and wouldnt switch on again.
recently my girlfriend was given one of the new models for her bday and as she is not great on computers so i have been putting songs on it for her and every time i do it causes massive problems it is so tempermental and i guarentee it will be completely broke within 2 months if i have not already decided to throw it out of the window myself.

my advice buy an ipod!!
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New member
Username: Mantra7005

Post Number: 1
Registered: May-07
Edit Post

Got one a year ago, had nothing but trouble. Half the time it doesnt recognise its been plugged in, and when it does it says its a phillips nike.

Then un plugged it and it came up " USB disconnected, please wait"

And ive been waiting a long time!!!!!!!!!!!!!
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New member
Username: Dan72

Post Number: 1
Registered: May-07
Edit Post

I need some help. My GoGear is almost a year old, but it didnt come with the musicmatch program, only a Wal-Mart program for WMP which I never used. I have about 300+ songs on it and I think that it might have too many. I can't do anything however because everytime I try to turn it on, it freezes at the "Phillips" screen.

Ive tried soft reset and everything, but it always goes to that screen even when charging (and it never goes to that screen during charging). I need some serious help because I dont really want to get another and put all of those songs back on it. Please help.
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New member
Username: Adam123

Post Number: 1
Registered: Aug-07
Edit Post

How do I repair my mp3? I have followed the instructions but it still doesn't recognise my mp3
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New member
Username: Supermouse92

Post Number: 2
Registered: Apr-07
Edit Post

Everyone,heres good advice.I gave up on mine!Buy the creative zens,theyre sooo much better and sooo much easier 2 put music on.seriously!
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New member
Username: Ke7azd

Lahama, Oregon

Post Number: 1
Registered: Sep-07
Edit Post

anyone know of difernt or better software thane windows meia 10 to manage my mp3 I have a sa4111/37
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New member
Username: Gaffar

Ccffdfdvvvfd, Cc
India

Post Number: 1
Registered: Sep-07
Edit Post

HI I IBOUGHT THIS SA6025/97 2 GB GOGEAR PLAYER AND IT DOESNT RECOGNISE BY MY PC.I SEARCH THROUGH PHILIPS SUPPORT WEBSITE AND I DOWLOAD DEVICE DETECT TOOL BUT IT DOEESNT RECOGNISES..I FOLLOWED THE PROCEDURE MENTIONED IN THE SITE AND I FOUND IN WINDOWS XP THERE IS NO MTP DRIVER FOUND WITH SA60XX DRIVER AND IT SAYS OTHER DRIVERS AS UNSIGNED DRIVERS AND EVEN THEN IF I STARTED TO INSTALL IT..IT SAYS INF FILE IS NOT RECOGNISE AND MY PC CANT ABLE TO DETECT IT........IT IS A LOT OF HEADACHE WITH THIS DEVICE...CAN ANYONE SUGGEST ME SOLUTION......THERE IS NO SERVICE CENTRE AVAILABLE IN MY CITY.IF U FIND SOLUTION PLEASE SEND ME REPLY TOMAIL ID:gaffar1232004@yahoo.co.in I will be very thankful to u.........plz help me
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New member
Username: Tab88

Post Number: 1
Registered: Nov-07
Edit Post

Philips HDD065/05 Mp3 player.

Fault:- Recognised as "Philips Nike" by Music match JukeBox/Songs transferred but do not show up on the MP3 Player.

Fix:-
1. Start Music Match Jukebox.
2. Select portable device.
3. Wait for Sync etc.
4. Select Tools.
5. Select Settings.
6. General Tab - Select Device - Philips Nike or PhilipsGoGear.
7. Select PhilipsGoGear.
8. Message Box "The currant Portable Device has been changed. Do you want to save this change?" Select Yes.
9. OK. Portable Device Manager should now read PhilipsGogear.

Hope this works for some.

Steve

Plymouth
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New member
Username: Fel_ish_us

Post Number: 1
Registered: Jan-08
Edit Post

OkAy .. My gO gEAR 2gB .. iiS LiikE HELLA tRiiPPiiN .. LiikE WEN ii CHARgE .. iit WORkz .. BUt WEN ii tAkE iit Off DA CHARgER .. iit DOESNt WANNA WORk ANy MORE .. CAN ANyONE HELP ME WiitH tHiiS ??

fEL_ISH_US@YAHOO.COM
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New member
Username: Briankk

Post Number: 1
Registered: Jan-08
Edit Post

I am wanting to know is there anyway that I can get into the GoGear 2GB and find the serial number I know I can get the model number on it in the menu. Is there a away that you can go in to the memory after something has been deleted off and see what it was. Talked with the people from the factory and he said you could do that but he couldnt remember how to it and I was wondering if anyone on here knew how to do this.

Thanks For Your Time
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New member
Username: Anuatpi

Post Number: 1
Registered: Feb-08
Edit Post

Im having Phillips GoGear 1GB MP3 player. It loses the stored data sometimes. This happened twice in past. wats the issue?
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New member
Username: Dida431

Post Number: 1
Registered: May-08
Edit Post

PLEASE MY COMPUTER KNOWS MY MP3 GOGEAR HDD082/07 AS A CAMERA AND WHEN I TRY TO OPEN THE FILES I FIND NUTTIN NO FILES NO MP3 CAN YOU HELP ME PLEASE
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New member
Username: Blackant

Post Number: 1
Registered: Jun-08
Edit Post

I bought Mp3 Phillips GoGear SA 2320 in Czech 2 months ago. When I
brought it to Vietnam and upgrage firmware to version 4.10, my mp3 had
some problem:
+ Mp3 is automatic turn off when play
+ It can't recognize some Mp3 file
+ when I press next or volumn up tow or three times
now I can't use my Mp3 to play music, when I open audio file, it's
play very fast and shut down when the first song finish
I can't open record option, when it's opened, mp3 stop working, I
can't shut down it with the button, I must take off battery to turn
off mp3
Who have solution to cure my mp3?
If you can help me, contact with me: thangh9@gmail.com
Thanks alot!!!
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New member
Username: Blackant

Post Number: 2
Registered: Jun-08
Edit Post

when i connect my Gogear to my PC and open DMM, it didn't recovery my mp3 like Philips's suggestion. I turn on gogear and tried play some song, but it played so fast like me press button "Next", and I went to Restore funtion in Option, my Gogear's frozen but didn't shut down.
what's the matter with my gogear, who can help me???
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New member
Username: Lovemonkeysd

Post Number: 1
Registered: Jun-08
Edit Post

I have a Philips GoGear HDD070/17 and it was having several problems. It would freeze in the middle of playing a song, or it would skip to a different song in the middle of playing a song, then skip back again.

To shut down when it freezes or locks up:
When it froze, the only way I could shut it down was to press the up arrow button and the vol + button at the same time and hold them both until it shut down. I decided it needed to be formatted and wiped clean.

To format:
I connected it to my Windows XP computer, and Windows recognized it as a "Removable Disk." I formatted it making sure to choose "FAT32" as the file system.

I ran the Philips DMM (Digital Media Manager) software that came with my GoGear so I could put music on my player, but the DMM software didn't recognize the device.

I tried Musicmatch jukebox, and it didn't recognize the device either.


Here's how to fix that problem (well, it's how I fixed it for my GoGear HDD070):

Go to www.philips.com/support

In search box at upper right I typed HDD070 (my model number).

Only one item was in the search results and it was:

Contact & Support - HDD070/05
Philips Micro jukebox HDD070 2GB*
Consumer Products, HTML, English - Jun 1, 2008

Click on "Contact & Support - HDD070/05" and it takes you to the HDD070 page.

Click on "Software & drivers" at the left of the screen

Download the "Firmware Upgrade - Software English (UK), Application (9.17 MB) Version: V.5.2"
Save this file to your hard drive. Do not open it at this time.
This is the Philips GoGear HDD Device Manager program and the file name is "hdd070_05_fus_eng.exe"

Download the "Musicmatch Jukebox Software English (UK), Application (33.35 MB) Version: V.9.5092"
Again, save this file to your hard drive. Do not open it at this time.
This is the Musicmatch Jukebox 9 program and the file name is "hdd070_05_mjs_eng.exe"

Run the Philips GoGear HDD Device Manager file you downloaded (hdd070_05_fus_eng.exe) so it can install on your computer. After it installs start the program by going to Start > All Programs > Philips GoGear HDD > Philips GoGear HDD. This starts the Device Manager. I did both "Upgrade" and "Restore". Now your GoGear has the latest version of the firmware.

Now run the Musicmatch Jukebox 9 file you downloaded (hdd070_05_mjs_eng.exe) so it can install on your computer. After it installs start the program by going to Start > All Programs > Musicmatch > Musicmatch Jukebox. Make sure your GoGear is connected to your computer, then Click on "Portable Device" on the left side of the Musicmatch Jukebox screen. After a few moments it should recognize your device and bring up another window titled "Portable Device Manager".

If your GoGear is recognized as "Philips Nike", then follow the instructions provided by Steven Hunter (thanks Steven!). His post is earlier in this string of posts, but I've copied it for you here:

steven hunter
New member
Username: Tab88

Post Number: 1
Registered: Nov-07
Posted on Friday, November 16, 2007 - 03:37 pm:


Philips HDD065/05 Mp3 player.

Fault:- Recognised as "Philips Nike" by Music match JukeBox/Songs transferred but do not show up on the MP3 Player.

Fix:-
1. Start Music Match Jukebox.
2. Select portable device.
3. Wait for Sync etc.
4. Select Tools.
5. Select Settings.
6. General Tab - Select Device - Philips Nike or PhilipsGoGear.
7. Select PhilipsGoGear.
8. Message Box "The current Portable Device has been changed. Do you want to save this change?" Select Yes.
9. OK. Portable Device Manager should now read PhilipsGogear.

Hope this works for some.

Steve

Plymouth


His instructions provided the final step to allow me to successfully transfer music to my GoGear HDD070.

Hopefully the process will be similar for other models.
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New member
Username: Blackant

Post Number: 3
Registered: Jun-08
Edit Post

Thanks Lovemonkeysd, your guide is useful, I'll try to fix my mp3, I hope it can work again, but I can't find any firmware's file for GoGear Sa2320 both in Internet and Philips' website, can you help me!!!
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New member
Username: Seks21

Las vegas, Nv

Post Number: 2
Registered: Jun-08
Edit Post

heres a downloading program that restores ur system.....ur mp3 player...

http://www2.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&mid=Link_So ftware&sct=HDD_AUDIO_JUKEBOX_SU&cat=MP3_PLAYERS_CA&grp=PORTABLE_ENTERTAINMENT_GR &session=20060215081303_62.254.23.7&ctn=HDD070/10&dct=FUS&did=ENG&file=/files/h/ hdd070_10/hdd070_10_fur_eng.htm
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New member
Username: Walla

Post Number: 1
Registered: Jan-09
Edit Post

Erm..I know it's different of all the other questions, but if you open videos, and there is a video called 'Snow'
The first song is great, a kind of HipHop and R&B style..I tried to listen to the music and google the sentences to get the title and download the song..But I just can't get the name of the song...Does anybody knows what's the song's called?
Walla}
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New member
Username: Thenkilesaid

Post Number: 1
Registered: Feb-09
Edit Post

Alright, so my Gogear 2gb worked totally fine for a year and one week (exactly!) today it decided to get to the GoGear loading page and shutdown. So after reading these comments about "reformatting" i decided to plug it in, go to my computer so i can see the device's options. There was an option to "format" so i tried that and even tho it erased all the music/videos/pics ect, it now turns on. Now if your computer doesnt even recognize the device then yeah id say youre outta luck i hope my story helped =)
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New member
Username: Pianoplayer1991

Post Number: 1
Registered: Mar-09
Edit Post

yeah little sister is having problems with her Gogear 2gb. tells me that her mp3 was working fine about a couple of hours before she told me. we get home and she decides that she wants to it and then all of sudden it turns off on her. now it doesnt want to turn back on and i plug it into my laptop and it doesnt turn on and the laptop doesnt even read it. someone plz me out.
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Bronze Member
Username: Db_audiofile

La habra, Ca
Usa

Post Number: 88
Registered: Aug-07
Edit Post

Miguel,
I am in the MP3 business. Is it possible that you need to charge the batterey? Some players must be in the on position to recharge. If that does not work, take it back. It is dead.
Good luck,
Db
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New member
Username: Djbetabraga

Post Number: 1
Registered: Apr-09
Edit Post

hey friends i need urgency the drive for my pen drive Philips GoGear Flash audio player SA1335 at the webpage philips doesn´t have this drive can somebody help me please? my email; ralves.trp@gmail.com thanks a lot
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New member
Username: Joe_harczuk

Lincolnton, North carolina
Us

Post Number: 1
Registered: May-09
Edit Post

the reset button on my philips gogear 2gb fell in and now the only way it will turn on is if i hook it up to my computer and it wont turn off after that can someone please help me
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New member
Username: Nib

Post Number: 1
Registered: May-09
Edit Post

anyone know how to play music direct from the folder page i want to play the whole folder not just individual songs
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