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Anonymous
 
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Purchased a cheap Curtis system with DVD. Set it up and had it working, all speakers and DVD. Then I was playing around in SETUP and changed the video output from S-Video to the Y PR PB setting. Now I cannot again enter SETUP to correct and therefore cannot see the DVD's. Is there anyway to get back into the SETUP menus?
Relevant Product Info
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Unregistered guest
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http://www.curtisint.com/support/troubleShooting.asp

DVD Players
Model Number Problems & Solutions
DVD1055 Q: The screen is blank !
To reset the video output on your DVD, follow these instruction. Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW button 3 times. Press Enter. Then press the DOWN ARROW button 2 times. Then press Enter.

DVD1056 Q: All I see are vertical lines!
This happens when the unit is in the wrong mode (I.e. NTSC or PAL). To correct this, press the SETUP button, then press the Down Arrow Button 7 times, then press the Right Arrow button 1 time and then press ENTER. This should reset your video.

DVD5036 Q: The Screen is blank!
To reset the video output on your DVD, follow these instruction. Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW button 3 times. Then the DOWN ARROW button. Then press Enter.

DVD5038 Q: The Screen is blank!
To reset the video output on your DVD, follow these instruction. Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW button 3 times. Then the DOWN ARROW button. Then press Enter.

DVD6040 Q: The screen is blank!
To reset the video output on your DVD, follow these instruction. Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW button 4 times. Then press ENTER. Then the DOWN ARROW button 2 times. Then press Enter.

fixed me up
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Unregistered guest
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HELP! I just got the Curtis DVD home theatre system ... the L and R surround speakers are working (did the Pink Noise test) but there's only white noise when I play a DVD. Am I missing something in the audio set up? I've gone through it several times. ugh!
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Unregistered guest
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I bought a Curtis 5036 DVD + home theatre system last year (Dec 28, 03) from Loblaws. The unit ran beautuifully for slightly over a year, but suddenly, it has refused to read discs. I even cleaned the lens with a cleaner, but still the message I get is '"Loading disc" for several seconds, and then "no disc" after that. I use my player very gently and keep it covered from dust in a cabinet. I also keep all my DVDs and CDs very clean. Could you pls troubleshoot the problem and advise as I don't want to throw this away and buy another one of some other brand. I have referred Curtis to several friends, but now I am feeling dissatisfied myself.
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Unregistered guest
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Have a Curtis 1056A DVD player with no remote & I can't seem to find a universal that will work; any suggestions?
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Unregistered guest
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Have a Curtis 1056A DVD player with no remote & I can't seem to find a universal that will work; any suggestions?
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DSM
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The Remote for my DVD 1056A got drenched, and I haven't found a universal that works either. I'm going to email their customer service right after I post this, a replacement will probably be expensive, but it does get annoying having to watch movies with subtitles, and having to stand there hitting stop then play until it decides to get past the menu.
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sdfsdf
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we bought the dvd player and i burned a videos on a cd-rw music works but the videos do not can anyone help me

PLEASE
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Anonymous
 
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CURTIS DVD PLAYER IS A HOAX:

I purchased a Curtis DVD player that came with a surround sound sysytem and thought i was getting the buy of my life. I was wrong.This system was working fine for me for about 3 months, Now only one speaker works.(I took good care of it too) The speakers wont workand on the occasion when they do they're fuzzy. You know what i think of Curtis, now suite yourself when you buy a surround sound package.
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Unregistered guest
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I have the same problem as mentioned above where my Curtis 5036 DVD and home theatre will not recognize any disks. Has anyone found a solution????????
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kate
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I have that same problem where my screen is blank. I was playing a DVD and the color was off. In trying to fix that, I think I pressed 'TV mode' or something. I'm glad I found this forum...but I'm afraid that I'll never get it back after pressing every single button last night to get the screen back! If anyone can help...please do!!
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featherstitch
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I have the Curtis 5038 home theater system.
Trouble with blank screen, even tried the reset as mentioned below. Still no luck, any suggestions
Thanks

DVD5038 Q: The Screen is blank!
To reset the video output on your DVD, follow these instruction. Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW button 3 times. Then the DOWN ARROW button. Then press Enter.
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Unregistered guest
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I bought a DVD 5038 in Nov 2003,, Just opened the box(it was a gift for grandchild & forgot I had it), hooked it up and the DVD/CD player won't open ... I have tried everything but prying it open(don't want to do that).. Does anyone have any suggestions...
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Unregistered guest
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I just purchased a Curtis Surround Sound System, hooked it up and it did work. Started setting all the buttons and hit the AUX 1 button. Cannot reset the system now to reprogram. All we get now is the AUX 1 screen
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Unregistered guest
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I've had a DVD5038 now for just over a year and the darn player keeps hesitating when playing dvd's. Audio CD's are fine, but the DVD's are just horrendous. The loader/player is a Shinwa SHD-2502 and I was wondering if anyone knows of a replacement that can be used in this unit; preferrably one that is reasonably priced. Curtis wants $35Cdn for a replacement reader, but it's the same model, so I'm not sure I want to fork out the money on something that's just going to die again in 15 months.
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Anonymous
 
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Left and Right speakers dont work, sub woofer doesnt work, was just working, dont think anything changed. LS RS and center work. double checked connection and used the test in the menu, switched speakers that are working to the Left but no test tone during test after that either.. Any have a clue how to get my speakers working again? sound setup is set to 5.1 if I set it to stereo then no sound at all
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UHMM UHH!!
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ANYONE WITH A CURTIS SYSTEM AS YOU READ ABOVE REALIZE IT'S A PIECE OF GARBAGE!
DON'T BOTHER TO TRY AND FIX IT! THROW IT AWAY AND GET SOMETHING WITH A BRAND NAME!

yOU ARE ALL ASKING THE SAME QUESTIONS WITH NO ANSWERS BECAUSE THERE ARE NONE!
IF YOU GET IT GOING IT WILL BREAK, SO GO GET SOMETHING ELSE!

IF YOU READ ALL THE ABOVE POSTS THERE IS NO OTHER CONCLUSION THEN IT'S NOT GOOD AND
IT WON'T LAST AND IT WILL BREAK! DON'T NEED ANY TECHNICAL ADVICE TO FIGURE THAT OUT!
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Unregistered guest
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uhmm uhh...I have a daewoo player with the same shinwa 2502 loader/player, and it's shot as well, and of course I'd like to fix it. Is my player junk too, or is it worth fixing?


Hmmm? (:+)
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garbage collector
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Curtis should be ashamed of themselves this unit is &^(&*^&&&^$% and that aint no lie.

I have tried to reset the screen using the blind setup right arrow 3x and down then enter... nothing -
I wonder how many times I will blindly, feeling like a fool press setup right arrow 3x and then down arrow, I'll tell ya this if I had any other way to hook up my xbox sound right now (wich is only working in a few speakers) I would throw this unit in the closest garbage can and thats to good for it. I should ship it to curtis with &^%$ you note on it.
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jaguar
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Do they even have an e-mail address or phone so we can REALLY express our feelings about their absolute poor quality, rip-off, ha ha we are laughing in your face and spitting on you while we take your money DVD players!!!
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ernieweweew
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i have a dvd 6040 and i have nvr had a problem with it. the unit is about 8 months old. it has so far to dat played any dvd i have tossed at it, including backed up ones. but, i do have a couple of others in other rooms (a couple of pioneers, a portable, and 3 dvd burners in my pc's / laptop , so i guess in the event that something may go wrong wit it, so be it i have lots of bck ups ... hehe
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Unregistered guest
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ARGGGG! This player is a piece of crap. It has NEVER worked for me, but how lucky am I... I bought it on sale so no returns/exchanges. Ever since I took it out of the box it refuses to play DVD's. I mean it plays them, but it skips every 2 seconds! I rented Troy and it actually refused to play about ten scenes right in the center of the movie! Audio CD's are fine, but this just plain SUCKS.
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Unregistered guest
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hi i did the instructions for reset my curtis 5038 i did all two times and nothing please help
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Whitney
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I have a curtis dvd player and it has worked fine for a year and a half, actually, i've loved it more than my parents' one. It plays everything and it's been the best. Except now, out of the blue the remote won't work and there is no universal one to replace it because curtis dvd players have no code for universals. anyone know how to contact the company?
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New member
Username: Happyagain

Post Number: 1
Registered: Sep-05
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For those with the curtis dvd 5038 that got messed up. Iwas in the same boat. Itried the posted fix but it didn't work. I just kept pushing the arrow buttons (all of em) and the enter button in no particular order and bam I got back in. I was using the RCA outputs but hooked up the Svideo cable to get things going. One thing you might try that SHOULD work is this:
1. remove dvd and shut off
2.wait about 10 seconds and power up again
3. press setup, right arrow 3 times,down arrow 5 times, enter, enter.(yes press enter twice, not a typo) This resets to factory settings. If that doesn't work shut off and repeat except instead of 5 times down try 6. Good luck and let me know how ya make out.
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Osk
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I have the same problem as Whitney but I was able to find a universal remote but only works partially, meaning functions of the buttons are all over and was not designated in the remote as such. I would like to go to the setup but that can only be done thru the remote (how stupid can that be, I want change the output to Progressive but I can't do it ). Anyways the Universal is Jensen, code is 0664.
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Unregistered guest
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one of my freinds was messing around with my dvd5038 theater system and they were in the setup menu and messed with the tv mode and pushed p-scan wich means progressive scan and now all i get is a blue screen i need to know how to put it back on the right mode wich is interlace but i cant see what im doing i need step by step
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Sideburn
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I had a DVD6040 model and during DVD play it would start pausing on frames for 3 to 10 seconds and then it would jump frames ahead and start playing again, and it would do it randomly for the duration of the movie.

I eventually even-exchanged it for another DVD6040 and it has the same problem! The hotter it gets the worse it becomes, at its hottest point it will just not play DVDs.

Same problem, both units, right out of the box.

I don't want to exchange it for another DVD6040 because I don't trust it after having two with the same problems, nor do I want store credit to put $200 more into a store I don't like, The Brick.

It's been 10 months for DVD6040 #2, yes I know, and the fight for my money back will draw blood.
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Unregistered guest
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ok first of all you should get it right if your here to post !! for the unit dvd5038 here are the steps to fix the video problem (this works ive tried it over and over so you wont mess up
1. turn system off wait ten seconds
2. Turn system back on wait about 5 seconds
3. press setup button once
4. press right arrow three times slowly
5. press the down button 6 times slowly
6. press the enter button two times slowly
Enjoy your movies again :D any questions message me Coreyla_pointe@hotmail.com
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Anonymous
 
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i was thinking about buying one of those curtis hoem theater dvd players. because they are so cheap for my parents and my husbands parents but since it is an off name i looked it up on the comp to see if i could see anything about them and i got this website thanks for the advice.
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Anonymous
 
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i was thinking about buying one of those curtis hoem theater dvd players. because they are so cheap for my parents and my husbands parents but since it is an off name i looked it up on the comp to see if i could see anything about them and i got this website thanks for the advice.
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Unregistered guest
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Has anyone purchase the DVD6041 and had success with it ?

DVD HOME THEATRE SYSTEM, 300 WATTS

http://www.curtisint.com/html/custservice/manuals/CUR_DVD6041_EN.PDF

Many Thanks, Phil Diakun
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Anonymous
 
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yep, just got the dvd6041 and I'll be darned I did it also.I turned the freaking video output to something other than what I have and now no video!!!They need a reset button!!!! What do I do now? I have already returned a portable dvd player I bought this morning because it didn't even come on at all, and now this?gees!!!
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markinspokane
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Just bought a 6041 this AM and went through all the same problems. All is working now however I cant get any TV audio to run through the system.
DVD,Tuner and CD audio is fine just no tv.
What am I missing here?
Thank you in advance.
Mark
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New member
Username: Taskchat

Post Number: 1
Registered: Nov-05
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I have brought curtis 5028 home theatre system last week. The video is working fine, but at a time only 2 speakers are working and not all the five speakers. I am sure i've configured it correctly. Anybody has same problem... any solution for this... is anything i missed in the setup... I appreciate any help.
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harvey_1960
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Just bought a Curtis DVD 5.1 player. I cannot seem to get the (RR)speaker to make sound. I here an electrical sound, but no sound from the movie. I checked all connections. Is there something in the set-up I'm missing? I'm game for any suggestions. Thanks
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croken
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Hello All,
Yes I'm a victim as well.I recently purchased a Curtis DVD1020 which was enclosed in a DVD1150 box.I didn't realize it until later on when I tried playing PAL formatted dvds it also will not
play vcds or svcds.The only reason I bought this player is that it's suppose to play karaoke dvds.
I got this player from a Value City Store which is some sort of reseller.They buy closed-out and discontinued items.Curtis is definitely not a top runner!This particular player was manufactured in 2001! I got it dirt cheap also.
Sorry for the long post but does anyone own a 1020 that has a similar problem or a solution to this tragedy.
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Anonymous
 
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Curtis DVD 5028 P Unlock codes?
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Unregistered guest
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Have a Curtis DVD Home theater system, the remote control stopped working. The model is KF-8999A I can't seem to find a universal that will work with the code for this brand; any suggestions?
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good sound??
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Have DVD 5038 mine has worked very well with only one problem: the sound is a constant humming/buzzing/hissing electrical noise when ever the power is on. I am annoyed with the sound! Does everyone else have this problem? I read some other people having the same sound issue on http://www.reviewcentre.com/reviews8634.html and apparently the speaker wire is too low quality someone says. I will be getting a new home audio amp anyways and plan to continue using my cheap Curtis DVD player until it dies (currently 2 years old and never had a problem). I actually like this DVD player if the sound was better. It allows me to skip intro menus on DVD and go straight to the main menu. Good support for MP3, MPEG movies, CDR, DVD+R
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Unregistered guest
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Phil,
We bought the 6041 and then my kids lost the remote. grr.. I know its in the house some where. well anyways we love it, and so did my oldest daughter that will graduate from high school in june, so we bought her one as well for a early Christmas present. Hopefully I will find the remote soon!!
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very-pissed-off
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Just hooked up a 5028, the dvd tray opens, put in a disc and push close. It closes, but immediately opens right back up, wtf?! Tried it over and over, tray won't stay shut. This POS is going back to Best Buy first thing in the morning.
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Silver Member
Username: Nuck

Parkhill, Ontario
Canada

Post Number: 670
Registered: Dec-04
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Folks, you get what you pay for...sorry.
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henbone
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here ya go, folks ... http://www.curtisint.com/support/troubleShooting.asp
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Anonymous
 
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We purchased a Curtis DVD5028 for son for Xmas, haveeverythiong hooked up the surround sounds works only for DVD player, does it not work for the TV. Any help would be apreciated Thanks
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Anonymous
 
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I purchased a Curtis dvd/cd/mp3/ and when i play dvd's the voices from the people talking in the movie does not play any sound any help please
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Anonymous
 
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I purchased a Curtis dvd/cd/mp3/player and when i play dvd's the voices from the people talking in the movie does not play any sound any help please
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New member
Username: Brad_colorado

Post Number: 1
Registered: Dec-05
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Having same problem as Markinspokane.Can't get the surrounssound audio with tv or vcr, only DVD's. Has anyone figured this out???
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Unregistered guest
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Bought a curtis dvd player 1044. The player exhibits a stuttering, looks like freeze frame in forward. Tried different setups it seems to switch to pal60 often then I have to reset also. Anyone seen this before? Any solutions?
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Unregistered guest
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Bought a curtis dvd player 1044. The player exhibits a stuttering, looks like freeze frame in forward. Tried different setups it seems to switch to pal60 often then I have to reset also. Anyone seen this before? Any solutions?
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Unregistered guest
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Bought a curtis dvd player 1044. The player exhibits a stuttering, looks like freeze frame in forward. Tried different setups it seems to switch to pal60 often then I have to reset also. Anyone seen this before? Any solutions?
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Anonymous
 
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This is a shady company their product is basically a piece of junk. It might end up even damaging your other equipment.

since many of you are frustrated with the quality of the product and the company's indifference please take a minute and file a complaint with the BBB. I was amazed to see that there was only one complaint filed with the BBB and so many complaints online.

here is the link to the BBB curtis page

http://www.bbbmwo.ca/commonreport.html?bid=1034485
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Anonymous
 
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Just hooked up this system and it sounds like crap. Wasn't expecting top of the line for this price, but the single mono speaker on my TV sounds better than this. Am I doing something wrong, or is this just what it is?
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Anonymous
 
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i got a curtis dvd6040 system for christmas, i pressed a button and the screen went blank, i got that fixed now the setup menu won't come up at all and now when you watch a dvd and try pressing the fast foward button the screen goes blank and then you press the play button and it comes back how the hell do i fix this crap
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Looneyboy
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This SYstem is sooooo dumb... My dad purchased a Curtis DVD 5028... ANd only 3 speakers work... Actually only 2, the left, Right, and the Subwoofer...

Usually I tell my dad to let me go shopping with him, when he goes to buy stuff, But he was doing X-mas shopping, so I let him go.

As soon as I saw the system, and saw the name Curtis, I was thinking WTF. I asked him how much it cost. He said it was a great deal (really I would have told him he was actually getting ripped off).

So I was praying that this particular system would work, but It didn't.

IF you see a Curtis System... DONT BUY IT PEOPLE. Save up and get a SONY or a more respectable name in the industry. CURTIS is a Joke.
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Anonymous
 
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We purchased aCurtis DVD 5028 for Christmas and there is no sound from the surround speakers when we are only using the tv. Can this be corrected or did we make a mistake because it wont work on just tv alone?
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Unregistered guest
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I also purchased aCurtis DVD 5028 for Christmas and there is no sound from the surround speakers when we are only using the tv. Can this be corrected or did we also make a mistake because it wont work on just tv alone?